This company is the best in the business! Fast, efficient top quality equipment and incredible…read morecustomer service! Highly recommend them for all your security needs!

The camera guys are awesome! The service was quick and efficient. The system is so easy to use! I…read morewill definitely be recommending this company to my friends, family, and business owners! Thanks again Mike!

I reached out to Fruitville station to inquire about the name of the security company after an…read moreexperience my son had on Sunday night. Unfortunately, I can't my son didn't recall the security officer's name, but I think it started with a K. My son and three of his friends found themselves in a tough situation when they got into an accident, and one of their headlights was out. The officer arrived and, noticing their distress, took the time to assist them in fixing it so they could safely drive home. As a mother, it's terrifying to imagine your child stranded and vulnerable, especially in an unfamiliar and less-than-ideal area. I want to express my heartfelt gratitude to that officer for stepping in to help my son and his friends get home safely. Your kindness in not just passing by but stopping to engage and assist them means so much. I truly hope to encounter you again someday so I can personally thank you for your compassionate actions.

Excellent company. Interview was actually fun. And everyone is very professional. Lt.was very sharp…read moreand professional. 5stars from me.

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

They came out and mounted our Samsung Frame tv. Guys were all nice, quiet, quick and efficient…read more Super fair pricing and nice experience all around. Would recommend!

We hired Safety Zone Security for our company using them 5 days a week and 24 hours on the weekend…read more Safety Zone has transformed our security needs with their exceptional guard services. Their team is not only highly trained and vigilant but also incredibly responsive, providing peace of mind with their quick action in emergencies. Their guards and team including Abraham are courteous, professional, and adept at managing diverse security scenarios. The personalized touch they bring to understanding our specific needs, combined with top-notch customer service, makes us feel both safe and appreciated. If you're looking for reliable and effective security guard services, I highly recommend them.

I am very pleased with the service I have received from safety zone security. From my initial call…read moreto meeting with the guard and manager at my property, they have surpassed my expectations. It is difficult to find a reliable and good security guard company in Sacramento, but I feel I have found it with safety zone. Their quoted prices were very competitive and we have had our recent homeless issues resolved. Glad to have found them and their services.

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

I have a much better update to post. Alan came through all the way. He troubleshooted the original…read morecamera, bought a new one that also didn't work, He then researched and found a much better product, installed it and made sure everything was perfect. He spent hours on this, all included in the original quote. This is my update: Installation: great, Follow-up: great

Very professional. Responds to questions very promptly. Their team came on time and were very…read morepleasant. Would definitely use them again.

"Property Management's Best Friend in Sacramento's Homeless…read moreChallenge" I am a Property Manager at a small professional building on Watt Ave that has a constant presence of homeless people camping out in front, which is a problem because of all the trash that is left behind or some of them may be in need of mental health assistance and scare tenants. Reluctantly, I hired Horizon Protection Security because I did not want to add more expense to my operation, but it turned out to be one of the best decisions made! Brent Shaw, who is the operator of the business, has been very easy to work with and will take photos or give me a periodic report of findings. One of the most important parts of his job is making sure the automatic gate is closed at night and he has given me a notice a week before any of the tenants even realized what was happening and I was able to get the repairs done! Whew! [Less stressful phone calls!] The tenants have been very happy and I know Brent treats the homeless people with dignity and politely asks them to move because, homeless people are people too. Thank You Brent!!

The first time I met Hamlet was in 2019, and he is one of the best in the industry. Trustworthy,…read moreprofessional, and honest for the utmost integrity. I highly recommend him.

Responsive and professional . Used for a private event. Would recommend to anyone looking for a…read moreprivate or work security

This company has been around far many years and offers professional affordable security.read more

What can you improve? Well let's start with actually patrolling the areas your support to be…read morepatrolling. I was outside walking around my apartment and not once did I see a security guard much less a car. According to the apartment manager the security is always around thats funny. I see why you only got two and half stars and that was one to many.

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~