Very concerned...phone calls never answered...website is gone and received an email from their monitoring service that they"no longer do business with solar is freedom due to their financial difficulties " beware... not sure how to even get warranty service now and 6 months ago when I needed service it took them 5 months to do the repairs! read more

Overall a great experience with the company. I'm in Prospect, Louisville. Mike and Alex were the installers, and they were super friendly and informative. There was a challenge getting to the back of the attic, and they persevered and got it done. everything looks great and we are pleased. read more

They installed 24 solar panels. A little over year ago, 2 microinverters went bad (it happens). The manufacturer sent a replacement to Solar is Freedom and they would never schedule an appointment to switch out- ignored my emails. After 1 year I filed a complaint with the Better Business Bureau and they didn't respond to that either. They have my replacement microinverter there somewhere or installed it on someone else's house. They won't service what they sell--beware! I warned you. read more

solar is freedom is very customer un-friendly. have dealt with other solar companies, they are the absolute worst.stay away.

With the rising cost of energy, my husband and I decided to investigate going solar. I will readily acknowledge we live in a rural area and solar installations are not a common occurrence. We researched the companies who service our areas and talked to several. Within a few hours of contacting Solar Is Freedom, our account manager Jordan Bailey called us. We spent many hours with him by phone, text, email and zoom meetings. He answered every question, scenario and provided information to every question we had. Other team members were also accessible and responsive. Solar Is Freedom provides detailed cost savings information, beautiful design/installation and most of all HONEST and STRAIGHTFORWARD. Jordan is accessible, responsive, knowledgeable and so very pleasant. Every member of the Solar Is Freedom team work very hard to make our installation a beautiful experience and THEY ARE AMAZING. Every facet of the process from the first contact to the day we were able to go live has been an interesting, exciting and positive process. I love that Solar Is Freedom uses all their own employees and do not use sub-contractors. This gives them quality control that is lacking in many companies. The Solar panels are manufactured in North America. Our installation team arrived on time, on schedule and were meticulous, friendly and speedy! We expected the installation process to require two or more days to complete. WOW! The team included, electricians, installers and all other workmen required to complete the job. They arrived at 8:30am and were finished and pulled out before 3:00pm the same day! There was not a speck of debris anywhere. The SolarEdge software allows us to monitor the kWh of power we are producing in real-time. We can see that our system is producing electricity (which equals $$$ saved) and even on cloudy and/or rainy days we are making electricity. Today is day 10 since we went live on June 27th. As of 5pm we have already generated 630 kWh. This puts us on track to save $$$ every month. In addition, the financing options offered by Solar Is Freedom and the federal tax credits are another incentive to transition to solar. Going solar is proven technology and SOLAR IS FREEDOM is on the cutting edge. We are giving Jordan Bailey and Solar Is Freedom and total thumbs up and look forward to a continued relationship with this great company. Oh yes...there is a 25-year parts and labor warranty on our system! Another plus that gives peace of mind. Best Regards and Thanks everyone at SOLAR IS FREEDOM. Donald & Bretta Aukerman - Grayson, KY ***As of today 8/21/22, we have generated 1770 kWh** ***As of today 8/29/22, we have generated 2302 kWh** ****As of Today 9/20/22, we have generated 3.62MWh**** - Our electric bill dropped to $0 and we have 1255 kWh banked toward next month. read more

Recently had solar system installed on our house and the service was excellent. Our agent was Evan Druffel. He was very knowledgeable and informative. Everyone working on the installation was efficient. We would like to give everyone a 5 star rating. read more