My new go to location for Amazon returns. Returning through them is free. UPS is now charging…read more The clerk is efficient and seemed nice. The wait is long however. There was a long line for Amazon returns while other clerks weren't busy. It would be nice if they pitched in to help. Its always this way here.

The only reason why I would even come to Staples is because Amazon is cutting down on using UPS for…read morereturns and there were no other return points offered that are closer. Every UPS store I dealt with in the past for Amazon returns seemed to have the process down: scan the code, package if need to, put some tape, issue receipt. Easy in and out with minimal wait for the most part. As soon as I saw what Vacaville Staples has come down to nowadays, I knew this wouldn't be a similar experience. The space is now split in 2, with the larger part belonging to Dollar Tree. What's left of Staples is small, but somehow still disorganized store. At least there are signs where the Amazon returns are handled, so i walked straight past the registers to reach one unhappy employee dealing with a line of about 5 customers, herself surrounded by multiple boxes. Like a robot, she would ask everyone the same question in an annoyed voice: "how many items?". Once she would scan the code, her body language doesn't even try to hide how much she hates doing this. In between sighs and heavy breathing, I felt like leaving before it was even my turn. Just being in the same space made me feel uncomfortable, like I was doing something wrong. Just as I reached the counter, this Staples employee starts rummaging through boxes and said it will be couple of minutes. Yes, there are still about 4-5 people behind me waiting and the only employee that is handling the returns is moving items to different boxes. Let that register. Once she was finished; same robotic question. She then printed out the sticker, slapped it on the item, and threw it into the box. Finally, asks "any questions?". Hell no, I just want to get out of here. It's a true shame that Amazon is letting Staples handle their returns and that Staples does not care about at least some basic customer service. I'm not sure where this employee's frustration comes from, but taking it out on customers surely will not help her cause. Two stars just because the return showed up as accepted in my Amazon account, but I surely hope I never have to come back here.

So we get a last minute invitation to a family's 25th wedding anniversary party, and I had to rush…read moreto get a gift engraved. Low and behold, Bay Stamp to the rescue! I met Paul and told him about the urgency to have my picture frame engraved. He was so kind, understood my situation, and was able to do it in a short amount of time. I looked at the book of different fonts and sizes and found what I liked. I really can't thank him enough! The shop is clean and organized, with displays of different items engraved. It is located near the corner of Callen and Monte Vista. Parking is limited to around three spaces in front of the shop.

Great job on a custom plaque. Ready in 3 days!!!…read more Paid with credit card and we had a great interaction.

As others have mentioned, Shirley is a pleasure to work with…read more My office was looking for specific chairs and thankfully she had them in stock. She was able to schedule the delivery for the Saturday after we signed the quote for which my colleagues were very grateful! Delivery was a breeze! Price and service were awesome. I will absolutely work with Shirley and the Cycon team in the future!!

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

We got some office furniture from this company, but they didn't complete the install, so we had to…read morego with a different company to get the rest of our executive desks, etc, our office furniture does not match at all. The prices were reasonable, but they are really flaky. Brian came out to pick up his check and seemed like kind of a weird guy, wearing a hawaiian shirt unbuttoned to show his hairy chest, cracking stale jokes and making all these comments about the furniture we got from the other guy: "I could get you way better stuff for way less" blah blah blah. So I asked him to quote me on the last of the things we needed, of course he never called.

I'm traveling for work and forgot my laptop charger at home. I tried Best Buy and Staples and…read moreneither were helpful. I asked ChatGPT and it suggested Tech 2U and sure enough they had a refurbished Dell 180W laptop charger! Their team was very responsive and helpful, so if you find yourself in my situation make sure you start at Tech 2U!

Customer called fixed issue will use again! Communication clears missed understandings!read more

Rob is awsome!! I went to him when my custom PC showed the Bluse Screen of Death and refused to…read moreboot. He not only solved the issue, but did so in just 2 days! Rob will be my computer go to guy from here on! I highly recommend him!

Rob was extremely professional and helpful. He communicated very well through the whole process of…read morerepairing our laptop and his prices are beyond reasonable. Our laptop is working better than ever and he was able to save all our 10 years' worth of documents and pictures. We highly recommend this business and are thankful for Rob's problem solving skills.

THE place to go for Notary needs. Every store employee was very helpful with everything and I'm…read moregrateful! A special thank you to Camille Orion And this store's helpful notary public Kawalpreet

The most reliable UPS location and open on Sundays! Easy Amazon return kiosks and drop off!…read moreConveniently located near: Safeway, Target, Tesla charging, Hallmark, AT&T, Crumbl to name a few stores. Plenty of parking and service has always been good. I do miss the old staff but the new staff is friendly - I haven't had an issue and I go here a lot.

My first time in FedEx in a longtime, but once I walked in, I was greeted by a young man whose…read morecustomer service skills were above and beyond. He attentive to my needs and extremely patient. Mr. Tre' Brown thank you for making my FedEx experience a delightful learning experience. Good luck to you young man!

The good news is that when I went in to inquire about getting some postcards printed in a hurry,…read morethey said they could do it I emailed them my files and was told I could reduce the price from $200 to $44 if I ordered "Quick Postcards" online, which I did. It was downhill from there. When I uploaded my artwork to the FedEx site, it looked like the art would be cut off, even though I had sized it exactly with no bleed. I called the store and they said not to worry because they would use the art I'd emailed while at the store. They only referred me to the online store so I could get the great price. A few hours later, they called to say the job was ready. I went back to the store and the job they had for me was not my job. Oops! Mine would be ready the next day. I never got a call saying my job was ready, but when I called them, they said it was. So off I go to the FedEx store again. The job was ready, but only half the quantity I ordered. They said they'd have them in 45 minutes, but I decided to go home and pick them up the next day. When I came to pick them up, the were not ready! They'd had a power outage last night, so they said. (But they were supposed to be done yesterday afternoon!) So I'm standing here at the counter writing this review while they do the job as I wait. Then, they're trimmed wrong, but I let them off the hook and just had them trim them a little more. It's been an adventure! The quality of the printing is okay, and they refunded me the cost of the cards that got trimmed wrong.