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    Sofa World

    4.4 (5 reviews)

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    Blueprint Home

    Blueprint Home

    (14 reviews)

    $$

    We went into Blueprint Home to see what furniture offerings they had available since we just moved…read moreinto a new house and needed to furnish it. We loved that it's a local store and we try to support local in our purchases whenever possible. They have a variety of furniture on the floor as well as decor of all kinds. The team at Blueprint Home was absolutely great! Karrie and Kim were very knowledgeable and helpful when we explained to them what we were looking for. We could tell that they are passionate about what they do and actually care about providing excellent service to their clients. We ended up buying a Lind leather couch and love seat for a good deal. We ordered them in July and we were expecting to receive them at the end of November, but the shipment arrived early November instead. It was a pleasant surprise! The white glove delivery experience was amazing and we're very content with our overall experience with Blueprint Home. We're planning on going back to get more furniture and decor there in the future. We highly recommend them!

    Yesterday i went to return an item. I was told the returns was down as the person dealing with this…read morewas not in. I asked to see the manager to discuss this further and upon the manager arriving I got the exact same response. I asked the manager whether I was able to able to exchange the product for another item and if there are able to manually write down the item for which i had a receipt for and was still declined. When the manager noticed my frustration, in-order to get rid of me I was told to please go ahead and make a complaint if i was not happy about the service. Me personally being in the customer service business I definitely though this was highly un-professional and that this situation could have been dealt with better or for CT to have a back-up plan in place.

    EQ3

    EQ3

    (19 reviews)

    $$$

    This is my third large furniture purchase from EQ3. Bed, couch, and a recent, really, bigly leather…read morecouch. I don't mind paying the premium for EQ3 products because the items I picked up were all Made in Canada. You can buy things for much cheaper from other shops, for sure.. choices.. The shopping experience. Personally, I'm new to the city, I live here part-time, and I just needed a few things to make a place comfortable for me. I've bought $ things and $$$$ things from the shop in the Byward; I love a good deal and the third floor is great for sales. The staff have been helpful without being pushy The real nugget to shopping EQ3. Those delivery guys are gold. I ordered the biggest, baddest, heaviest couch in there. I'm in a low-ceiling, 90s building. Elevator said 'no' and these guys took the stairs up 3 stories. It was like 3D Tetris on 'roids from the get. I cannot thank these guys enough

    We currently have a couch that was purhcased at EQ3 (its going on 10 years old), and we were…read morelooking to replace and purchase a new couch. Since we were in the market, we decided to pop into EQ3 and test out some of the couches. Honestly, the store was not inviting at all, and was pompus! I actually left this place livid! I'll keep this short and sweet! We were followed around the 1rst floor after an assoicate said hello. (If only looks could kill!) Super uncomftorable browsing in this store. At least ask if I need anything. Not sure if we were treated like this due to being dressed down and wearing baseball caps, but it was incredibly unproffesional. We walked out!

    The Modern Shop - Modernica, Moooi, Jonathan Adler, Viso - top 60 brands in the world showcased here.

    The Modern Shop

    (60 reviews)

    $$

    Excellent experience! I eagerly await the arrival of my bookshelf. The Modern Shop's carefully…read morecurated items are worth the wait. The owner is gracious beyond belief. Highly recommend this unique shop.

    Ordered 2 Untitled Table and Wall Lamp Nemo Ark on Nov 19 2025 with 4 to 8 week delivery. It is now…read more15 weeks and no sign of them. I ordered from the company because they're Canadian. I'd forgotten Canada's reputation for call centre penny mining stock scams and seniors frauds of 30 years ago. I see we're back at it in a different format. At 7 weeks I wrote asking where they were and was told the factory had closed for Christmas. I told them to cancel the order. They said they couldn't as they were in production. They just lied. Either the lamps had not started, they were being built, or had been built. If they were being built, they would not take more than a day to finish - they were just being retired for North American wiring. They were built which leads to the last option - they were built. if They were built or in production, it has taken 8 weeks to ship them from Europe to Toronto - and they still aren't here. I leave this weeks for 8 weeks and no one will be here to accept delivery. The Modern Shop says it's not their problem. customer Service just lies and says they're on their way. Dont believe them. The company is a scam or it's insolvent. They take your money and don't deliver. I'll be more careful and check Trust Pilot in the future before ordering again. DON'T DEAL WITH THESE PEOPLE

    The Emporium

    The Emporium

    (3 reviews)

    Just when my husband were about to give up our search, we found Emporium. How is it that we've…read morelived in Ottawa for years now and not known that it existed? Apparently they've been there for 32 years at that location. High quality solid wood furniture. Large selection. Custom available. GREAT service. Ryan can discuss your needs with you, and takes your investment seriously, both financially, and for the comfort and pleasure of your home. Good design sense. I *highly* recommend you visit Emporium!

    We ordered a custom made table and chairs for our kitchen from the Emporium on Main Street in…read moreOttawa and were told we would have the finished set in 6 to 8 weeks. It is now 14 weeks later and we still do not have our furniture. Multiple phone calls to the owners have been made and we still do not know when we will receive our table and chairs. We were led to believe that our furniture was being made by the owners and they finally admitted during my last phone call to them that our order has been out sourced. Where and to whom I do not know. I made a down payment that I truly regret making. I will never purchase anything from the Emporium again and caution everyone to avoid custom orders at this store because the owners over promise, raise expectations, and do not meet their deliverable deadline. Further, they have misrepresented themselves as on site furniture makers. We fell for a great sales pitch and are now dealing with poor excuses. We have a sinking feeling that we may never receive our table and chairs. If the owners treat everyone this way, they do not deserve business.

    Sofa World - furniture - Updated May 2026

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