This has been one of my husband's and my favorite spots to grab coffee several times a week…read more Unfortunately, we've decided not to return moving forward. While occasional poor service can be excused as a bad day, there has been one barista, I believe her name is Amidie, whose behavior has been consistently unwelcoming and at times outright rude. On more than one occasion, I have even overheard her speaking poorly about customers waiting in line. It's truly disappointing when one employee's attitude diminishes what would otherwise be a great experience. Sadly, we'll be looking elsewhere for our coffee moving forward.

Best coffee in Tri-Cities. Service is amazing and their new building has a wonderful ambiance.read more

This is a gem. The best cold brew I've ever had. Seriously. The drinks also aren't full of ice…read morewhich is really nice. The owners are really nice. My partner and I both had sandwiches, and they both had thick crusty bread with a good amount of toppings. No single slice of cheese for your grilled cheese here. The vibe is nice with a couple of tables and chairs. There's a couch with a faux fireplace, some games, and books. There's an art mural on a wall and the counter is decorated in a honeycomb that extends down to the floor. It's got a very nice cozy vibe.

Best Coffee shop in town! The service and food are better than anywhere else I've been. We love it…read morehere!!

We had a great time here! The barista making drinks was super knowledgeable and made great flavor…read morecombos. Cute decor and seating area. They also have a little gift shop area to pick out souvenirs or gifts!

We would frequent this coffee spot often as we worked at Bechtel and PNNL, respectively. However,…read more Amy and her lovely coffee shop are no longer in business as soon as covid hit. She is sorely missed but we understand!

Get: 16 oz. brewed coffee ($2)…read more A.M. Express has quietly been serving the thirsty Hanford crowd for over two decades - delivering quick, efficient service and much better coffee than the nearby area offers. The storeowner sources bagels daily from Some Bagels amongst other confectionary treats to pair with your espresso-bean bananza. This no-frills, no-fuss coffee booth offers both drive and walk up service and is open early enough to fulfill the needs of the local clientele. Like the patrons it services, A.M. Express will not provide you with beautiful coffee art or clever takes on traditional drinks - it operates in a very standard and almost utilitarian way. But the coffee is smooth, not overly acidic, service is very quick, and the prices are increasingly attractive as other large chains keep bumping up their bottom line. Positives: Good coffee flavor, quick, inexpensive, open very early. Negatives: Nothing here that will wow or intrigue (but it's not supposed to).

Such a fun place. We stopped for a coffee and shared a cheese zombie. Everything was great. The…read moreplace is so cute and it was great service.

Great service, cozy and clean dining area and delicious food! My favorites were the mini Koran buns…read moreand the cinnamon rolls.

Bring your wife, your hubby, your kids, the neighbor!! Bring 'em all!!! This place is off the hook…read morewith choices for everyone! Lots of seating inside and outside enough for large groups! Gets super busy in the summer when large groups of sports teams come in so expect long lines and wait times. Off peak season orders are fast! Vendors are great and super friendly. Everything from boba, quesabirria, corn dogs, Salvadoran pupusas, sushi, bao, ice cream, burgers, you name it there's a food truck for it. Love this place, always our go to place!!!

Got greedy, tried to open one in Pasco. Lost half the trucks. Half of which were closed on a Friday…read moreat 5. Good luck inside getting a "burger", one register person. And one line cook. Your order inside will take an hour. 30 min wanting in line and another 30-50 waiting on food.

Yoooouu popped! Yes, that's right, time to drop and pop at BOBA BEAR today!…read more The presentation of ordering your best drink is on point! The 1, 2, 3, 4 process gives you a starting point. Customize to your desire and you are on your way! It may require numerous visits to determine your favorites! Cheers to our first of many times! B-O-B-A !!!!

Some of the best boba in the tri-cities area! The man behind the counter was very kind and…read morerespectful. It's a perfect balance of milkiness, sweetness, and tea. The tapioca boba pearls were good too, not too chewy!

YAY! A new boba place! This review is being written on the grand opening day of this establishment,…read moreApril 21, 2023, and there is definitely some things that I liked and did not like here. If I'm not mistaken, this is, at the time of writing this review, the only brick-and-mortar boba shop in the tri-cities area aside from Pearl Tea in the mall, so most will like this regardless of my review just simply because it's something rare here. My review is a also little extra harsh because I grew up in a very Asian community in Southern California where there is a boba place on every corner and the quality of tea and boba is on a level you can only really find in big cities (Seattle, Portland, San Fran, LA, etc.). That said, here's my overview that I still think you'll find helpful: SERVICE On opening day, the staff were eager, friendly and helpful to anyone that had questions. There were also about 10 people in front of me in line and about another 15 that had already placed their orders that were waiting inside. This said, the staff worked incredibly fast and clearly did their best to get orders fulfilled as quickly as possible. This is promising on a day that they were incredibly crowded. Seeing that they were friendly when it is so easy to get overwhelmed by an opening weekend crowd was especially promising and shows good customer service. Kudos here! DRINKS Straight to the point, it's a hit or miss depending on what you get. I ordered a Pacific Sunrise and it basically tasted and looked like a pretty passion fruit lemonade with peach poppers thrown in it. Their brown sugar milk tea was REALLY good and it is probably the best you're going to find here in the region. The one thing I did NOT like was how much ice they put in their drinks. My iced drinks had 2/3 of the cup full of just ice. Even their blended drinks, like the honeydew milk tea (blended) that I ordered was really thick (lots of ice) and was barely drinkable even when left to melt for a while. I knocked off a star here because of this. The size of the cup is really deceiving, especially when you consider most of it is full of ice... I also knocked off half a star for the boba here and the inconsistency of how good or bad your experience here can be depending on what drink you order. While that is how it is at most food or drink places, I really loved the brown sugar milk tea but would definitely passed on this place just based on the blended honeydew milk tea. The tapioca pearls were also a little on the hard side rather than soft and chewy. This means that they can definitely cook the pearls a little longer (I know, because I used to own a boba shop myself in Oregon). AMBIANCE While the ambiance definitely has promise, it looked a little bare on decoration. I get that it's brand new and just opened, but I hope that they get some local artists involved and maybe do some graffiti art on their wall/bathroom hallway to really enhance the vibe of this place. They already have a cool photo wall but there is still so much potential in this area. I knocked off another half star for parking and extra cars fees. Parking here can be VERY limiting here as it is a small shared parking lot with other neighboring businesses and a trailer park. In addition, I saw a sign by the point of sales system at the counter that says they will charge extra for card payments, so keep this in mind. I intend on coming back to try other drinks and to see if their menu and prices change over time as the menu on opening day at places tend to be a more limited. I'll post an update to this review if I think it's a worthy-enough change but overall, I'm glad this town has another boba shop with the closure of the two Teahaus locations and despite it not being the greatest drinks or boba, it's a place you should still give a try!

Boba lab has never messed up my drink, definitely a shop you can trust as a picky personread more