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Tucson, AZ

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Social Security

4.0 (9 reviews)
Open • 9:00 am - 4:00 pm

SOCIAL SECURITY · YELP ASSISTANT

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2 years ago

Helpful 1
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11 months ago

Quick wait time during lunch! Tara was amazing and thorough with her explanations. Best federal government experience in a long time

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4 years ago

Helpful 4
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1 year ago

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2 years ago

They've made a MESS of my entire financial life by making REPEATED mistakes. I am fixing it this week, but all my payments are late

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1 year ago

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5 years ago

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2 years ago

very pleased with the fast service. We had a very good experience with the customer representative.

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3 years ago

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Ask the Community - Social Security

US Post Office - Lobby area with self service to print labels or QR codes

US Post Office

2.6(42 reviews)
1.7 mi

Came for Passport Services not shopping/mailing…read more Arrived at 1pm as requested on my appointment (which is 15 minutes ahead of appt as requested). Walked in, excited (passport time! Yay!)-- was immediate snapped at and finger pointed back out the door to sign in on a clipboard. Whoops! Ok... no way of knowing that, but nbd. So I signed in and came back in to sit and wait. Was again snapped out to go wait outside. There weren't any seats and my leg is injured, so I asked if I could sit on the bench. I got a big, impatient NO! And was pointed back out the door. I was honestly very put off by my first impression, but once they called me in for my turn, I felt like they were very friendly and helpful. It turns out the inside is really sensitive area because of the info being processed-- so they don't want anyone waiting in there-- but there's really not any kind of signage clarifying that, so all day they are having to redirect people out of the room. That would be exhausting for anyone! So for anyone planning to visit-- don't let the awkwardness of the check in process throw you. Once they are helping you, they are quite friendly! Maybe just hearing that ahead of time will save someone else from getting upset.

I had a horrible experience when trying to help my dad apply for his passport. As we walked into…read morethe room not only did the man with glasses at desk roll his eyes at me but he also sighed as if we were an inconvenience. He did not let me get a word out before he started saying that the paperwork I brought in would not work at all even when I cleared it with a manager. When I was finally able to ask a question his only response was I don't know which seems unprofessional to not know basic information. This was a very unpleasant experience and I will not be returning to this location

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US Post Office - Friendly customer service

Friendly customer service

US Post Office
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Social Security - publicservicesgovt - Updated November 2026

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