I went to the business license counter at Sparks City Hall and had a fantastic experience with…read moreAlyssa, Client Relations. She answered all of my business questions and had a wonderful personality. I left with a packet of information and I had a great experience. A Five Star Customer Service experience. Great job Alyssa. Julie A

The entire City Hall has one phone number and all the Department's share it. Good luck getting…read morethrough to do anything exciting like pay a sewer bill. They have a voicemail hell installed, no dbout to cut down on foot traffic at their counter services. I'm sure they're nice people , you just can't talk to them on the phone!

These people do not offer any mental help or veteran care. In fact they assault veterans. I was…read moresexually assaulted in the booking area. I was threaten with a taser for no reason, I was already being restrained on the floor. I have tried to get my records and video but they refuse. Worse experience of my life. I also believe that I was retaliated against because I told them i was a veteran and believed that all should be treated equal.

The cashier working today, Wednesday, August 20 at 4:00 PM, was very disrespectful and treated…read morepeople poorly. I understand that some people may be here because of certain circumstances, but that should not affect the way customers are treated. Everyone else was very nice, except for this woman at the cashier and the man in visiting. I felt that I was treated very poorly and differently compared to how the cashier spoke to the person behind me. She was much kinder with that person, but with me she was rude, dismissive, and unpleasant.

The Department of Agriculture building is located near Rock Blvd and Glendale Ave. on South 21st St…read morein Sparks NV. My Google Map application sent me the wrong direction, therefore, if you find yourself in the same position just look for the brown building at the top of the hill on 21st street. The inside is like a standard office building. It was clean, quiet, and the staff was very helpful and resourceful. "The Nevada Department of Agriculture was established in 1915 by Chapter 561, Nevada Revised Statutes. The Nevada Department of Agriculture promotes a business climate that is fair, economically viable and encourages environmental stewardship that serves to protect food, fiber and human health and safety through effective service and education." If you need more information I would visit the website (http://agri.nv.gov). 5 stars!

I am a supporter of the police. I was disappointed recently when I was involved in a traffic…read moreaccident and they would not come out. Lady had a stop sign pulled out I had right away and I hit her car. Now of course after she apologized to me numerous times she tells the insurance agent I was speeding....no proof of that as I wasn't! Just wish they would have ch one out.

Hide my car broken into a few months ago and around $5000 worth of equipment stole stolen out was…read moretold to file a report online an officer was not willing to come out and never heard back on the report and so I called 15 days after the incident happened to see if there were any update updates on anything and they had actually lied about evidence to close the case. There was a camera less than 5 feet from my car and they claimed there wasn't and I called them out for that and they said if you're gonna question us we will take action against you. Don't fucking call Reno PD if you're a victim of crime. Handle it yourself.

I can't name names because they kind of frown on it but the two people that are here will know who…read moreI'm talking about. Believe it or not the service that I received was exceptional. The person who helped me would not give up on fixing an issue that was apparently way back when and had no clue about. Seating area is clean the whole staff in the front are friendly and helpful but hopefully if you guys need to come down here for something you get one of the two people and believe me you will know who I'm talking about if you do get service from them because they go above and beyond what anybody else would.

I am extremely frustrated with the State of Nevada Department of Welfare and Supportive Services,…read moreGreenbrae location. Every time I come in, I'm told the queue is already full and they can no longer help anyone. I have called every single day and stayed on the phone for over an hour at a time, often with no one even picking up. I work full-time and have even taken time off work just to wait for a scheduled interview but no one even called back. I've left work early on multiple occasions hoping to be accommodated, but still get turned away because they close at a certain time when I'm there an hour before they close coming from work. What makes this even more frustrating is that my application was denied stating that my household does not live in Nevada. This is completely false. I have lived in Nevada for 21 years and have never left. A department that is meant to help families in need should not make it this difficult for working parents to receive assistance. Instead of helping people, this system continues to shut them out. This experience has been exhausting, discouraging, and unacceptable.

Today I came into the Washoe County Accessor's Office to bring in a very important property tax cap…read moreform, as a brand new homeowner of only 9 months. I was greeted by Canada, who is a Five Star Office Specialist, and she made me feel so happy. It is scary being a new homeowner and we all want to do all of the right things. Canada helped me with her kindness and professional skills, and I turned in my form correctly and on time. Yea me! Thank you again Canada, see you in my future. Well Done. Julie A

Staff are OUTSTANDING. Always assisting and professional in every manner. MAXO Kudos!read more

There was a blonde lady with glasses helped me today. I was confused with some questions. She got…read morefrustrated and impatient. Rolled her eyes on me, and she was chewing gum when she was talking. So PROFESSIONAL

There are two issues with this court; first, the Judge I had avoided ruling on an issue because…read morethey were concerned of the "big picture" implications (even though the city is clearly violating state law). This shows at least one judge will act to avoid tough issues and force people to push cases to the court of appeals. The second issue is the lawyers for the city of Sparks have no interest in truly following the law - like any private lawyer, they just want to win through any means possible, including misdirection and misrepresentation - all to protect the city (even if it violates state law). This is unethical and immoral. Ultimately, the system is rigged and designed solely for the benefit of the city and its lawyers, and as such, people will not find justice in this court.

How could I like the IRS? Well, I can't speak for the entire organization, but the Reno office is…read morepretty darn great. I had been struggling for weeks to get a previous year's tax transcript which I needed for certain grad school testing bureaus. Online- nada, zip. Phone calls? You've got to be kidding me. A top-notch accountant came through big time and helped me out. All I had to do was mail the form to Fresno (IRS regional office) and in 10 days it was supposed to arrive. Nada, zip...and my deadline was looming. I finally decided that face-to-face was needed and stopped by the Reno office late last week...big crowd but the guard/crowd control officer, who runs a tight ship, saved me a ton of time and energy when she asked what I needed. She told me that the transcript request system was down, all the way to Vegas. So, I returned bright and early Monday morning. Yes, there was a wait, but after an hour or so it was my turn. I was helped by a cordial IRS staffer and had my documents in hand within 5 minutes. Victory! Pro Tips: They open at 8:30 AM but if you want to be first in line, get there before opening time and wait outside. There's a little concrete planter you can sit on. The office is ground level in the big bank building across from District Court on Virginia/Court St. Most lot parking is 30 minutes only so opt for street/metered parking. Bring your quarters; 15 minutes per quarter. Don't bring in drinks or food. Don't cop an attitude, and you will be treated well. Get a number, input your info on the touch pad, and sit down. Quietly. Violators will be called out. No public restrooms so arrive (and stay) dehydrated. Bring a book to occupy yourself. Be smart (unlike me) and don't go to the IRS right before tax season

I needed to get the proper form to request the automatic extension for filing my 2019 Federal Tax…read moreReturn. Living at Lake Tahoe the only IRS office listed was Reno NV about 65 miles away or a 130 round trip. I drove to the location which is the Reno Federal Courthouse. When I asked for the IRS office, The guard directed me to a form rack as apparently there is no actual office. The rack, which was in total disarray, was the only source of information. The Form 4868 was not available and clearly the guard was clueless as to the situation and offered no remedy. How can this be 5 days before the tax filing date on 7/15/20? A half day wasted.

I'm halfway between the guy who said "This was way easier than the DMV" and my own opinion of "Why…read moreis this just as hard as the DMV?" Truth be told, for most things it's a lot easier, but apparently registering a boat with a motor of any kind requires nearly an act of Congress. Earlier this year I bought two plastic layout boats that had mounts for an electric trolling motor. I could use the boat with or without that motor, but of course the plan is to motorize them at some point. For that reason, I had to pull these plastic floating rectangles you slide into down to NDOW for an "inspection", which was nothing more than them looking at the boats, which I assume was to make sure they're actually boats, match numbers on a certificate of origin and taking a photo for the record. Prior to doing this I went to NDOW with all my paperwork to find out what I needed to do to get these registered. I laid it all out on the table and showed the woman what I had and was told I needed to bring them for an inspection along with the certificate of origin the seller provided me and we could get it all done. The reason for three stars is because after following those instructions I was told my paperwork wasn't sufficient. See because the paperwork was in the name of the seller, they would not accept that I owned the boats. Even though I had every piece of paper provided by the manufacturer and the title to the very trailer they sat on, it wasn't enough to prove I was the rightful owner. So after all of that, I had to track down the prior owner, bring him a bill of sale form (which they provided), get him to sign it, and then return to NDOW to complete the process. Because these plastic floating rectangles will have a motor on them they needed to be officially inspected, titled, and registered, and this process took me as long as it's gonna take to register the trailer! So if you have a kayak and you want to put a motor on it for any reason, you'll need all that and more. Kinda ridiculous.

I went with a couple of my Nevada cousins to State of Nevada Department of Wildlife for hunting and…read morefishing licenses. They will issue reduced rate hunting and fishing licenses to any Honorably Discharged Veteran who has a Service-connected disability of 50% or more. The customer service, wait time and health protections were all adequate. Their awareness of and support to disabled people were above average. CONDITIONS: The Department shall issue without charge a hunting and / or fishing license, upon satisfactory proof of the requisite facts to any actual bona fide resident of the state of Nevada who has incurred a SERVICE-CONNECTED disability which is considered to be 50 PERCENT or more by the United States Veterans' Affairs and has received upon severance from an honorable discharge or certificate of satisfactory service from the Armed Forces of the United States. RESIDENCY: "Resident" means any person who is a citizen of the United States and who has been actually present in the State of Nevada for 6 months immediately preceding his application and who intends to make Nevada his permanent home. Attach copy of identification dated six months prior to application, which shows current residency. Such proof may include Nevada driver's license, rent receipts, public utilities, employment check stubs or other documents indicating the licensee's name and current address. A previous year's hunting or fishing license is not acceptable proof of residency. HUNTER EDUCATION: Attach copy of certificate of hunter education administered by state or Canadian provincial wildlife management agency if you were born after January 1, 1960 and you are applying for a hunting or combined hunting and fishing license. NRA or military certificates are not acceptable. $ n/c [03] Resident Disabled Veteran Hunting and Fishing $ 3.00 NV Special Use Stamp $ n/c [07] Resident Disabled Veteran Fishing $10.00 Duck Stamp $ n/c [08] Resident Disabled Veteran Hunting $10.00 Trout Stamp $10.00 Second Rod Stamp $10.00 Upland Game Bird Stamp For more information, contact the Nevada Department of Wildlife at (775) 688-1500 in Reno, (702) 486-5127 in Las Vegas, and (775) 738-5332 in Elko. Visit the Nevada Department of Wildlife (NDOW) website at http://www.ndow.org/ for hunting and fishing license information and the NDOW Disabled Veteran application at http://www.ndow.org/uploadedFiles/ndoworg/Content/Forms_and_Resources/disabled-veteran-app-2.pdf .