I went to renew my license and arrived at 11:41 (after going to another location that was closed) I…read morewas told they were at lunch AND already behind... the women came out and yelled that they wouldn't take anyone any until 1:00pm ... Nope ... went in to question the delay and they said they were behind and they had to allow their staff to eat lunch ... ok that's fine but why have people wait outside for more than three hours in the sun with no seats, cover or even access to water because THEY are behind and let's not mention that there were twenty seven EMPTY SEATS... yes, I counted... 27 empty seats that those waiting had to wait in the heat of the sun!!! RIDICULOUS, who ever is manager of this particular office needs to be fired if they can't manage a state funded office any better than this!!!

Went to renew my license and get the RealID today June 27, 2025. Shout out to the commissioner who…read moreshowed up and jumped in to help because they were short staffed today. Also shout out to examiner Patel for his kind demeanor and helpful attitude. Parking lot was full so I had to park in the grass/sidewalk. Grateful I didn't get a ticket. Women's bathroom had no TP but 1 roll of paper towels. God bless the people working there. It's a tough job!

The most awful DMV systems out of 6 states I have lived in. The online appointment system doesn't…read morework, I stood in line for 35 minutes in the pouring rain, only to get a check in code, and wait 4 hours in the car and lobby, before your number was called. I decided to give another star after making the cranky employee smile when she didn't like my photo she took. Overall, California State is not bad, waiting in line for 2 hours is a simple task vs the 4.5 hours in North Carolina.

What an amazing experience at the Concord NC DMV today. Originally had an appointment in Salisbury…read moreNC did not get cancelation notice of appointment until approximately 1hr before appointment time. Aware of weather conditions still having some businesses closed but waiting till just 1hr before to cancel something that takes forever to get. In driving to the Concord office found this location open & willing to help. In walking in the receptionist was very polite in getting us signed in, had no wait time when we walked in. After being called back was greeted by receptionist Amelia, what an amazing employee. She was very helpful. She was very knowledgeable in getting everything resolved, took the time to explain everything, just didn't rush through with us. Sure, this location has more great staffing there but truly hats off to Amelia for her outstanding customer service skills they were amazing.

This is the only post office in the immediate area, not easy to get to by being off the busy 601…read morehighway. The line can be very long during the early mornings or midafternoons. Parking also can be challenging when then is no overflow parking lot.

This pretty fast post office compared to others, no thrill location, in and out you go. Line moved…read morepretty fast today, they had all three front counter open. Went in send my Verizon broken phone prepaid return package and get a receipt, done in 4 min. Plenty time during my lunch break to go to sonics afterward, which took longer than wait at post office and order ahead online while waiting at post office go figure. Life

I never would've imagined Concord would have such a large, nice library tucked into the upcoming…read morehustle and bustle of their downtown. It meshes perfectly with the other shops and restaurants right along the main drag. Out front the shrubs and green spaces are nicely upkept and featured a sculpture or two. In the library you can find basically anything you'd find in a Charlotte library. The bottom floor features the fiction and nonfiction stacks, plenty of computers for public use and tables for board games, puzzles and Scrabble night. Upstairs is an entire theater where, on the day I visited, a duo was playing guitar, tambourine and singing for a group of kids. Just beside the theater entrance is the children's area for books and things. Both upstairs and downstairs you can find staff at the ready to help you find what you need. It's amazing to me that more people don't take full advantage of the service and resources libraries provide entirely for free in our communities. Though I think that's changing, as this location seems to prove.

If you absolutely need to go to the USPS, this location will get the job done. Very friendly staff…read more Very small location as well. Stamps are now $.78!

Megan, who says she is the Postmaster in Kannapolis, is horrible. Such rudeness and attitude and…read moreunwillingness to help. My delivery driver backed into my Suburban.....then just left. My husband happened to be outside and saw it all. We always liked him but this wasn't right. We had his cell number so we called him and he admitted he hit our car. He did come by and paid for the ramp he messed up (we never filed a complaint against him since he fixed what he hit) he then proceeded to tell us we had to move our mailbox or we wouldnt get anymore mail.. This mailbox has been in the same spot for over 30 years... he has been walking to and driving to for many years. Why now do we have to move it..... we wnt to see Megan...she never once apologize to us for this whole situation even being started. She has been just plain ugly to us saying our driveway wasn't safe for her driver. But the only thing unsafe is his backing up skills. If you have issues...skip going to her. If you file an online complaint on the usps site she gets those also. Contact the Consumer Affairs with the USPS in Greenaboro. You will waste your time and energy going to see Megan at Kannapolis

It's a beautiful building with 3 floors. The reception on the main level was helpful to find the…read morePlanning Department to apply for an irrigation water meter permit. Parking becomes the challenge from street to the public parking lot near City Hall. Staff were very helpful and there were no lines at either areas.

Great place to get married considering they don't have a crazy waitlist like Mecklenburg county…read more The ladies at the register of deeds were very helpful considering we waited last minute to fill out the marriage license application!

Cabarrus County Courthouse definitely needs an update--and thank goodness, plans for a new…read morecourthouse have already been developed. The issue is really with space. There are six courtrooms, only two with a decent amount of space. On certain days, like traffic administration court, there are over 1000 people on the docket for one court room. And that does not include the entourage most people bring along...their kids, their significant others, their brother-in-law's cousin who took a criminal justice class through Phoenix University and just looooves Law & Order SVU. People overflow into the lobby and adjacent hallways, loitering around and being noisy. The Assistant District Attorneys have developed a great system, and they do their best to maintain order in the face of chaos, but it is no easy task. Additionally, courthouse security, provided by the Cabarrus County Sheriff's Office, only has one metal detector. So there is one line, through which everyone except card-carrying employees must travel, and they require that people take off their belts, jackets, and sometimes their shoes. As you can imagine, when you have hundreds of people coming to court at the same time, you can have people lined up all the way through the front doors. The deputies do a nice job of moving people through efficiently while still being thorough and keeping everyone safe. Hopefully, you will have no need to come to the courthouse, but if you do, don't come on a Friday--just a tip.

Just got back last night after another fabulous week in Mexico…read more As always, I entrusted Penny Timberlake at Bonita Travels with planning the trip for us and another couple. And true to form, as always, Penny took care of every single aspect, so our entire experience was smooth as silk. The consistent attention to detail and level of communication is above and beyond anything I could reasonably expect or hope for. I absolutely recommend reaching out to Penny for any vacation planning, to ensure it all goes perfectly!

My name is Jashun Gaddy, and I just wanted to share how much joy and pleasure it was using Bonita…read moreTravels! This was my first time ever using a travel agent, but after my experience with Bonita Travels, it will not be the last! My Travel Consultant Linda Fox was amazing!! Having basically no travel experience leaving the country and being a physically disabled brain injury survivor, this could have been a very stressful situation for me. Traveling out of the country involves so many different components pertaining to booking flights, hotels, and extreme pressured situations. Without Linda's service, I would have bowed out lol. My trip was 4 nights stay at the S Hotel in Montego Bay, Jamaica! Linda was top notch, making sure all the arrangements I needed were in order pertaining to my accommodation. The Wheelchair Assistance and pre boarding service were amazing!! They took care of everything for me. All I did was hand the needed documents to my helper, and they gave it to ticket takers, bag handlers, etc.! A few weeks before my trip, Linda informed me that the hotel gave away my Interior Non-Ocean View Mini King Room!!! Linda quickly corrected the error and got me UPGRADED to COMPLIMENTARY Ocean front view room!! On top of that, I was moved next door to my travel companions!! Linda contacted the American Airlines to set me and my plus one with special service. She also booked us into the Club Mobay (just a blessing)!!! Bonita Travels have set the bar very high for any other travel agents for me. Saying that, why fix what's not broken lol. I will gladly use Bonita Travels and my VIP agent Linda, the next time I travel out the country!!