I went to renew my license and arrived at 11:41 (after going to another location that was closed) I…read morewas told they were at lunch AND already behind... the women came out and yelled that they wouldn't take anyone any until 1:00pm ... Nope ... went in to question the delay and they said they were behind and they had to allow their staff to eat lunch ... ok that's fine but why have people wait outside for more than three hours in the sun with no seats, cover or even access to water because THEY are behind and let's not mention that there were twenty seven EMPTY SEATS... yes, I counted... 27 empty seats that those waiting had to wait in the heat of the sun!!! RIDICULOUS, who ever is manager of this particular office needs to be fired if they can't manage a state funded office any better than this!!!

Went to renew my license and get the RealID today June 27, 2025. Shout out to the commissioner who…read moreshowed up and jumped in to help because they were short staffed today. Also shout out to examiner Patel for his kind demeanor and helpful attitude. Parking lot was full so I had to park in the grass/sidewalk. Grateful I didn't get a ticket. Women's bathroom had no TP but 1 roll of paper towels. God bless the people working there. It's a tough job!

DMV tag office and Favorite don't usually go hand in hand until I started visiting this location!…read more Friends.... I'm a little timid to tell you about my favorite yet secretish DMV tag office. Great service, hardly a wait. The staff here is helpful and friendly (gasp, I know!) Located in a strip mall, parking not an issue.

This team is amazing. They actually know how to treat people and have a sense of urgency. I love…read morethat they work as a team and seem to have a goal of getting people in and out as respectful as possible. As always quick, fast and easy. Thank you!

I came here to get some paperwork updated and didn't have too long of a wait. There were probably…read moreabout 15 people ahead of me and the line moved fairly quickly. There was only 1 person helping everyone for about 40 minutes. It was weird because 2 ladies were sitting behind the counter just talking and laughing but not taking any customers. I wasn't sure if they were on lunch or what but it was a bit odd. Even still the line moved pretty smoothly and I was able to get my things done in about 90 minutes or so.

Had a great experience here on my first visit, the worker was very funny - I just needed another…read moredoc, so I went online and saw they were open on Saturday. I got here at 9am to find it's closed....even though this sign is right on the front of the building!!! Google and Apple Maps all show it as being open. I get that hours change, but you have people coming by every few minutes only to find locked doors. Update your shit, people hate the DMV already, you can at least accurately list your hours.

Rarely does someone have a 5 star experience at the DMV…read more Needed to verify my address to release my car title from the bank who sent it to my previous address. Got there 15 min before they opened and they were 10 people deep. Inside the mall, a few chairs to sit and wait Bathrooms down the hall Called my number after 15 min The lady was helpful and I was done in 3 minutes.

Who else like myself hate going to the DMV?…read more I must say this was the best professional service I have gotten while going to Motor Vehicles. After waiting nearly 10 days for an appointment today was the day. As a new resident here in NC I'm not too familiar with directions yet, so I went on and put the name of the place in the gps. Come to find out there was one near my area. When I get there my appointment was at 1:30 Pm so I was on time. Easy access to find parking. When I go inside there is an armed security guard, by the entrance, there was a line with about 15 ppl ahead of me but the line was moving quick. They called the people that had an appointment to the front of the line. I was up next. The older white lady did not grab her name took care of me. She was very polite and informative. When I hand her my documents come to find out I went to the wrong DMV. She quickly took actions into finding out if she can help me or not and she did. Took my documents to checking everything made sure everything was alright. There was also an African American guy next to her, he seems to be the one in charge he was helping ppl fast on the line and very professional. I waited about 20 minutes to get called. I went to the booth number 11. Was a nice lady will soon updated it and get her name the teller. She was calm, nice, and very helpful. Help me with my license and transfer. I'll give this place 5 more stars if I can I'm really happy to know we have a professional DMV in my area.

My experience was great! I got there at the last hour and they took care of me. Some employees were…read more More helpful than others but in general it was a good experience. I appreciate their help!

This is a convenient location. I've only been here a few times and have always had a pleasant…read moreexperience with the counter people.

This place is terrible with foot traffic . With all the resistance money they could atleast get a…read moremuch bigger place n more employees working . Forget the employees just get a bigger place instead having pple wait outside in cold/hot weather. I would NOT recommend coming to this place at all. Always slow always waiting outside .

I was in and out there in less than an hour. Friendly people to work with and easy to find on RT…read more321 just north of Granite Falls.

Was a quick process with an appointment. Everyone working was very polite and helpful. Would…read morerecommend this DMV!

This review is for the vehicle license office 186 N. Broad St in Mooresville,…read more I arrived at the NC vehicle registration office in Mooresville about 10 am on 12/04/2025 and expected to be there for a while. I was immediately greeted by a nice lady behind the counter and called to the counter. She processed my paperwork for the title and registration quickly and efficiently and in a friendly manner. I hope everyone that goes here can find the same pleasant serice as I did.

Wish I could give it a 0 rating. Got there early and got a number, but there was only 1 person…read morebehind the counter. Waited for a couple of hours but never got called. Decided to go to the Statesville office and got called after about 10 minutes. Will never go back to the Mooresville office.

Best dmv experience. Went to go get a REAL ID for my son and we were in and out in less than 30…read moreminutes. I have never walked into a DMV and walked right back to an agent before. I had my IPad ready to work and was pleasantly surprised that I didn't need. I hope this continues to be a hidden gem. THEY ARE ALSO OPENED ON Saturdays in the summer! Unheard of to me. Keep this one on wraps people. :)

This was such a refreshing experience at the DMV. The system they have in place with texting you to…read morecome back to the lobby and then when your number is ready was really cool. It felt very efficient. I also love that they have a human being available to check you in and ask helpful questions to make things run smoothly. It was a great and fast experience and I really commend them for how they're operating that office!!