Good afternoon,…read more Just wanted to let you know it was a great experience all around. Just thought you would like to know that the gal (super long hair but didn't get her name) at the store front was openly complaining about her wages in front of staff and customers. Disappointing. I've been a store manager since 1997 with a big retail company and as a manager I would like someone to let me know and give me the feedback of their experience. Thanks

Great No Frills! Love the Flashfood program here. Sign up on your smart phone, download the app,…read moreand save big on items reduced to sell or at expiry. No Frills are pretty well standard everywhere you go. Don't expect the latest and greatest new food item but do expect great prices on no name products. They also carry a line of produce called imperfect which has great taste but might have an imperfect appearance - perfect for smoothies, fruit salads, etc. Their namesake items are in solid bright yellow packaging; most of these can also be found at Superstore.

Sit in diner was ideal before grocery shopping... chicken fingers were fresh & hot…read more Friendly staff

Total changes since my review 7 years ago. Although I do not do all my shopping there I shop…read moreregularly for quite a few produce. Also I really appreciate their community support. It's a good company.

Produce dept. is ALWAYS putting out fruit and produce that wouldn't be fit to donate to a food…read morebank. Meat dept. selling meat that expires on the same day. WHO'S MINDING THE STORE??????

First thing I noticed about this location is the way the handicapped parking was designed. My…read morefather and wife both have mobility concerns so this is something I notice right away. The first few stalls on the west side of the building in front are reserved for handicapped. Big enough I can back in a crew cab pick-up truck. No curb! All flat from the parking lot to the inside of the store. For anyone in a wheelchair or even using a walker, this is a huge benefit. Someone has been very thoughtful with planning. Once inside the store I sought out the Manager. I wanted to compliment him. Instead I found a fellow in a suit from Home Office who was bagging groceries. He told me this was a new design and that he appreciated my feedback. The fact a Home Office Suit was packing groceries is a good thing. Home Office is paying attention and involved with the business. Today was part of a Grand Opening. I did later get to speak with the Store Manager who told me he has some slight changes he wants to make with regard to parking. I commented, "It's nice to see that the store manager has the ability to make those kinds of changes. Many store managers do not." The manager's response was, "Absolutely. It's my store." This is definitely not the answer you would get from some of the other chains. Today the store was well stocked and very well staffed. It was busy and lines were moving quickly. There may be slightly lower price options elsewhere but those places charge for bags and do not have quite the same attention to customer service.

Service is excellent, quality is hard to beat and for a butcher shop the interior is great. The…read morefood quality is good and they have a few things that are a bit different. For instance not only do they have the normal kobasa sausages they make sausages loafs lol. I highly recommend stopping in and checking it out for yourself. The owner has an outstanding memory, I lived in town and used to frequent there a lot. I was away for about 7 years since last visit and the man actually remembered what I came in for the last time.

This is the only place my family buys meat from because we know we can trust it. I made beef…read morecarpaccio last night for the first time thanks to the help of Westley.

This location makes awesome subs. Way better then subway or…read moreQuiznos. Their prices are great. Check them out next time your hungry for lunch. The ladies working there are always friendly and helpful.

I went to the store quick this morning to grab a few things , and was made aware (I think in a…read morejoking way) about it being 9 am and that I bought all unhealthy stuff except apples. This young man had to share with me how much junk I bought, and asked if that was my goal. I do not think it should be acceptable to be joking/being rude about what someone is buying. Yes is wasn't the healthiest stuff, but no cashier should be commenting about me buying "all junk except apples" honestly I was speechless.

Darn cashier was so focused on upselling us on their stupid deal of the day item she neglected to…read moreask us if we had an PC Optimum card to swipe. We noticed we didn't have points when we got to the car so my wife went back inside to get them to put them on her card. The customer service clerk said she couldn't do it there , that my wife would have to go through the whole bill to see how many points we were screwed out of and phone pc optimum center. We did and the lady on the other end said we are poop out of luck. I guess we will go to Sobeys and use and accumilate our scene points. Superstore you screwed up big time. We normally spend over $600 every 2 weeks. Now our business is going elsewhere. DO BETTER!!!!!!!

The pharmacy is incompetent. No explanations, wrong medications. I went in with a cold sore the…read morefemale pharmacist gave me ointment for impetigo it went into the garbage the minute I got home. I had a very serious surgery and they did not include the stool softener because it was over the counter and nothing was said about it then they backstroke and tried to blame us. Very incompetent so I moved my prescriptions to the Shoppers Drug Mart. I only give it one star because I couldn't post without a rating. This pharmacy doesn't even deserve one star.

It has been over one year since my wife and I last visited the Safeway in Stony Plain. We had…read moremoved my business to Spruce Grove due to problems mentioned in a previous review. Recently I had heard about some management changes so I thought I'd give them another try. My visit today has pretty much insured I will NEVER VISIT AGAIN. The person managing the self check-out registers was someone I had previously complained about to store management. While running items over the scanner I paused to find the code for cheese bagels. As I was pondering which button to press, the lady managing the self check-outs came up and started punching buttons. When I asked her to please not do that she became belligerent and explained that the registers were HER PROPERTY. Having formerly been an instructor for computer classes, I find it extremely annoying (not to mention incredibly rude) when someone just takes over the computer I am using without asking permission to do so. Being rude with a customer is simply unacceptable. I mentioned my concerns to the lady at the Customer Service desk who respnoded with a blank stare. Previously I have written to both Safeway and store management and have not received a reply. E-mails to Safeway always get a standard, "we're sorry..." bs reply. Safeway Spruce Grove, on the other hand, has been wonderful.

This is relation to their floral department. I needed to pick up a get well arrangement urgently…read morefor work, and previously I liked their floral department due to the quality of their flowers, but every arrangement was red and/or pink, very romantic style arrangements, or they had a couple single buds in various vases. I asked their rep at the floral counter if she could put three small bouquets in a vase for me as I couldn't go home and cut them and pour the water myself. She advised me that the prices of the flowers would be double if she did that, but the vase would be regular price. That is highway robbery. I expected to maybe pay a $5 surcharge for labour to trim the flowers and fill the vase with water. MAYBE. But for $25 worth of flowers to suddenly cost me $50 plus the vase?! Nope. Nope. Nope. Nope. I prefer to do my shopping elsewhere now.

Every time we are in stony plain we stop in here. Such a unique and wide variety of food that they…read morejust don't have at Safeway or save-on. Meat and produce and extremely fresh looking. I wish we had more of these in Edmonton.

Extremely disappointed in the Stony Plain location! They were unwilling to match the pricing of an…read moreitem at a different location even though it was clearly marked as a coop flyer and the correct date. Makes no sense that it is a franchise yet unwilling to show good customer service and satisfaction. Will never shop there again and will share with anyone I know.