Sit in diner was ideal before grocery shopping... chicken fingers were fresh & hot…read more Friendly staff

Total changes since my review 7 years ago. Although I do not do all my shopping there I shop…read moreregularly for quite a few produce. Also I really appreciate their community support. It's a good company.

It has been over one year since my wife and I last visited the Safeway in Stony Plain. We had…read moremoved my business to Spruce Grove due to problems mentioned in a previous review. Recently I had heard about some management changes so I thought I'd give them another try. My visit today has pretty much insured I will NEVER VISIT AGAIN. The person managing the self check-out registers was someone I had previously complained about to store management. While running items over the scanner I paused to find the code for cheese bagels. As I was pondering which button to press, the lady managing the self check-outs came up and started punching buttons. When I asked her to please not do that she became belligerent and explained that the registers were HER PROPERTY. Having formerly been an instructor for computer classes, I find it extremely annoying (not to mention incredibly rude) when someone just takes over the computer I am using without asking permission to do so. Being rude with a customer is simply unacceptable. I mentioned my concerns to the lady at the Customer Service desk who respnoded with a blank stare. Previously I have written to both Safeway and store management and have not received a reply. E-mails to Safeway always get a standard, "we're sorry..." bs reply. Safeway Spruce Grove, on the other hand, has been wonderful.

This is relation to their floral department. I needed to pick up a get well arrangement urgently…read morefor work, and previously I liked their floral department due to the quality of their flowers, but every arrangement was red and/or pink, very romantic style arrangements, or they had a couple single buds in various vases. I asked their rep at the floral counter if she could put three small bouquets in a vase for me as I couldn't go home and cut them and pour the water myself. She advised me that the prices of the flowers would be double if she did that, but the vase would be regular price. That is highway robbery. I expected to maybe pay a $5 surcharge for labour to trim the flowers and fill the vase with water. MAYBE. But for $25 worth of flowers to suddenly cost me $50 plus the vase?! Nope. Nope. Nope. Nope. I prefer to do my shopping elsewhere now.

Good afternoon,…read more Just wanted to let you know it was a great experience all around. Just thought you would like to know that the gal (super long hair but didn't get her name) at the store front was openly complaining about her wages in front of staff and customers. Disappointing. I've been a store manager since 1997 with a big retail company and as a manager I would like someone to let me know and give me the feedback of their experience. Thanks

Great No Frills! Love the Flashfood program here. Sign up on your smart phone, download the app,…read moreand save big on items reduced to sell or at expiry. No Frills are pretty well standard everywhere you go. Don't expect the latest and greatest new food item but do expect great prices on no name products. They also carry a line of produce called imperfect which has great taste but might have an imperfect appearance - perfect for smoothies, fruit salads, etc. Their namesake items are in solid bright yellow packaging; most of these can also be found at Superstore.

I was checking out at approx. 1245 on 22AUG2026 and a cashier was told to log in by someone at the…read morefront counter as I was passing by, I remember something about "no, I need you to sign in" or something along those lines. I happened to get her line. The cashier next to us made a comment that her coworker who was helping me was going to the bathroom, my cashier responded she was told she wasn't allowed. Excuse me? After I was done, I asked the poor young lady "Are they not allowing you to use the bathroom?" her response was "Because it is busy.". I was HORRIFIED this clearly had to be an oversight. So, when I got to my truck I called and asked to speak to the manager, he identified himself as Ryan. I explained my concern for the well being of staff and he was not interested in the least. When I pointed out that I can appreciate pushing full breaks back due to an increase in customers that is one thing, but restricting staff from using the bathroom is unacceptable, if not illegal. If it isn't illegal, it is defiantly immoral. I suggested that if it was so busy that staff could not use the washroom then maybe he should be out working the cash registers or ensuring adequate staff. Again, Ryan could not care any less and I called him out on that. After I got home and before I wrote this review, I down loaded my dashcam video that has Ryan displaying his toxic attitude and looked up regulations. This doesn't fall under labour standards but it sure as hell falls under Occupational Health and Safety. According to the Government of Canada's Centre for Occupational Health and Safety 'Employers cannot impose unreasonable restrictions on access to washrooms. Any limitations, such as requiring workers to wait excessive periods, restricting access based on productivity targets, or not providing facilities close enough to work areas, may violate workplace regulations. '. So, Ryan if you are reading this keep in mind that people don't quit companies they quit bad managers, which in my opinion you are a bad manager (and human) when you are restricting your employees from using the washroom when needed. Again, if it that busy then you should be out there helping and making sure your staff are treated with respect and dignity. Who knows how long this has been going on for because young adults don't know how their rights generally and there is a power imbalance between a middle aged man and a teenaged girl. I will not be returning to this location as long as this guy is the manager.

Love this place. It is bright. Clean. Spacious. Full of interesting products. They also have…read morespecial added touches - free ice cream and fruit for kids, sometimes free samples, and a great organic/health section. Staff are professional and friendly. They also have amazing meat and bread. The cafe is lovely and resonable. And you can also get a beer, wine, or specialty pop as well. We went to the Ukrainian dinner and it was great for 25 bucks. We definately will be back although it is a bit of a drive. Although to be warned it is pricer than the regular grocery stores. I would say buy your staples somewhere else and grab the meat, bread, cheese, and health products here. And maybe have a nice lunch with a glass of wine. This is one of the few places where I go grocery shopping and leave more relaxed when I go in.

I've recently moved out here. I've now tried all the grocery stores. Superstore...I just can't do…read more Tried and tried but the produce doesn't cut it for me. Save-On Foods is excellent but so expensive. Freson Bros is an excellent store for produce but expensive as far as other things like pasta and such the selection there is limited. So good old Sobeys. I've shopped at Sobeys for years now just not this one. The produce is fantastic the store is clean and always relatively quiet, I like quiet. The selection of everything is super. The staff are always friendly for the times I've been in here. I look forward to more trips here!

An older station but well stocked and maintained by friendly staff. There's no minimum amount for…read moredebit and credit card transactions and they've got pretty-much all the basics that you'll need at odd hours in a convenient location.

I paid the attendant with 2 twenties and he took them. He let my daughter pump 40.00 into my…read morevehicle then came out and said that we didnt pay and made us pay again. The attendant waited until the person that was behind me in line drove away before coming out to accuse me of not paying. We had pulled to the side so my daughter could have a cigarette out side the vehicle. He waited until we were going to leave from the side of the building to accuse us of not paying. When I asked why he let her pump 40.00 on a prepay pump if we didnt pay he responded that some of the pumps are not prepay. I paid him again with another 2 twenty dollar bills and told him we would not support his business anymore and his response was to tell me never to come back there. Horrible , dirty , broken down place.

Produce dept. is ALWAYS putting out fruit and produce that wouldn't be fit to donate to a food…read morebank. Meat dept. selling meat that expires on the same day. WHO'S MINDING THE STORE??????

First thing I noticed about this location is the way the handicapped parking was designed. My…read morefather and wife both have mobility concerns so this is something I notice right away. The first few stalls on the west side of the building in front are reserved for handicapped. Big enough I can back in a crew cab pick-up truck. No curb! All flat from the parking lot to the inside of the store. For anyone in a wheelchair or even using a walker, this is a huge benefit. Someone has been very thoughtful with planning. Once inside the store I sought out the Manager. I wanted to compliment him. Instead I found a fellow in a suit from Home Office who was bagging groceries. He told me this was a new design and that he appreciated my feedback. The fact a Home Office Suit was packing groceries is a good thing. Home Office is paying attention and involved with the business. Today was part of a Grand Opening. I did later get to speak with the Store Manager who told me he has some slight changes he wants to make with regard to parking. I commented, "It's nice to see that the store manager has the ability to make those kinds of changes. Many store managers do not." The manager's response was, "Absolutely. It's my store." This is definitely not the answer you would get from some of the other chains. Today the store was well stocked and very well staffed. It was busy and lines were moving quickly. There may be slightly lower price options elsewhere but those places charge for bags and do not have quite the same attention to customer service.