I was checking out at approx. 1245 on 22AUG2026 and a cashier was told to log in by someone at the front counter as I was passing by, I remember something about "no, I need you to sign in" or something along those lines. I happened to get her line. The cashier next to us made a comment that her coworker who was helping me was going to the bathroom, my cashier responded she was told she wasn't allowed. Excuse me? After I was done, I asked the poor young lady "Are they not allowing you to use the bathroom?" her response was "Because it is busy.". I was HORRIFIED this clearly had to be an oversight. So, when I got to my truck I called and asked to speak to the manager, he identified himself as Ryan. I explained my concern for the well being of staff and he was not interested in the least. When I pointed out that I can appreciate pushing full breaks back due to an increase in customers that is one thing, but restricting staff from using the bathroom is unacceptable, if not illegal. If it isn't illegal, it is defiantly immoral. I suggested that if it was so busy that staff could not use the washroom then maybe he should be out working the cash registers or ensuring adequate staff. Again, Ryan could not care any less and I called him out on that. After I got home and before I wrote this review, I down loaded my dashcam video that has Ryan displaying his toxic attitude and looked up regulations. This doesn't fall under labour standards but it sure as hell falls under Occupational Health and Safety. According to the Government of Canada's Centre for Occupational Health and Safety 'Employers cannot impose unreasonable restrictions on access to washrooms. Any limitations, such as requiring workers to wait excessive periods, restricting access based on productivity targets, or not providing facilities close enough to work areas, may violate workplace regulations. '. So, Ryan if you are reading this keep in mind that people don't quit companies they quit bad managers, which in my opinion you are a bad manager (and human) when you are restricting your employees from using the washroom when needed. Again, if it that busy then you should be out there helping and making sure your staff are treated with respect and dignity. Who knows how long this has been going on for because young adults don't know how their rights generally and there is a power imbalance between a middle aged man and a teenaged girl. I will not be returning to this location as long as this guy is the manager. read more