I can say nothing negative about the appearance of the store or the pricing of their food, as they definitely had some good sale items.
But, I was absolutely disgusted with this store today, and my experience there has finally motivated me to sign up for this website so I could write this review.
Great sale on the blueberries. Now I know why. MOLD! When I started going through the blueberries I noticed one carton with some mold in it. I set it aside. I kept going through, hoping it was a fluke. But as I continued looking, more and more cartons have visible, gross mold growing inside. I checked all but 3 or 4 cartons and set aside the 4 moldy cartons and immediately notified customer service. The man I spoke with didn't even hesitate when I asked him if the grocery store was allowed to sell moldy food. His answer was no.
I left him to take care of the problem and continued with my shopping, hoping that the store would take action, sort through their blueberry inventory and yank all the cartons showing mold. Wishful thinking.
When I was done my shopping, curiosity got the better of me. I went back to the blueberries and started checking the cartons again. The cartons had all been neatly re-stacked. This time around, I found SIX cartons of blueberries with mold. All four cartons I found the first time around were still there, all nicely shuffled in with the olther blueberries. I notified customer service again, and the same man told me that there was NOTHING he could do about it. I persisted and he tracked down the stock boy who was working the fruit section. The man came around, and when I asked him why there was still moldy blueberries after the inventory had neatly been re-stacked, he told me that maybe some other customers brought them back to the shelf and they got mixed in. I asked him if he was going to yank the six cartons I had set aside, and he said yes. But he wandered away instead of taking the blueberries off the shelf and proceeded to re-stock another shelf. I got tired of waiting for him to take action and left the store.
I can't confirm whether or not he just waited for me to leave before he re-shuffled the moldy blueberries back into inventory, but I don't have a good feeling about it.
Rather than thanking a customer for alerting them to a problem, they do NOTHING about a health concern, argue about it, and actually attempt to continue to pass off moldy food to their customers.
I won't be going back to this store! read more