On January 3, 2025 between 3:30 and 4:00pm I washed and " tried" to dry clothes at Soap City. Upon removing my clothes from the dryer I noticed my clothes were not dry. I reported to the employee on duty that dryer # 29 did not dry my clothes. The employee followed me to dryer #29 and touched the clothes and agreed they were not dry. I asked for a refund and I was told that I had to write my name and number and she would give it to the owner and the owner would contact me. After several weeks I still had not received a call from the owner therefore, I returned to Soap City and I spoke to the same employee ( I reminded her who I was) about the refund. I was told that the owner had taken my information " but she's really busy". I asked " should I hear from her soon"? She said "yes". It's 8 months later and I have not heard from the owner. I'm still waiting for my refund. read more

Soap City - Laundry Services Near Me - Slidell, Louisiana

10/04/25 5:12pm Pick up laundry Very rude worker male Second time he was rude to me. The other man was kind, the women are marginally kind at least. Soap City & Washateria Are there any other wash/dry/fold laundromats in Slidell or surrounding areas? read more

This is my choice when I need to use a Laundromat. It's fairly clean, and most equipment works well. The business is manned, so if there is an issue you are able to report. There is also a change machine and snack/drink machines.. There is one large machine that might be able to handle a comforter or two. They also have several smaller machines. They have many dryers that appear to allow adjustment of temperature, which I feel is a plus. I don't think I saw any that were out of order when I was there in July 2025. Unfortunately, I am unable to remember the cost to use the machines. I would suggest bringing $20.00 if washing/drying a large amount (a week's amount for 2 people) of sorted clothes. More seating for clients would be a plus for this business. An additional large machine (or two) would be helpful for the larger families that use this service. read more

I've taken my laundry here for their drop off wash and fold service. The return time is almost always same day if you can get it there early enough. Also, whenever I pick up my stuff it smells sooooo good. I wish I could figure out how they get that awesome smell. They have also done very well washing my bedding, comforter blankets etc., they do charge extra for that. read more

We dropped off our clothes to be washed, dried & folded. The clothes were clean & smelt nice. But, a few of our items were missing. When I called to see if maybe they found them somewhere I was told "that never happens. Maybe you lost it." Probably won't be back. read more

thank you so much to let me use your place to take to my photoshoot session with my client! your place is so clean and the owner is so sweet!! read more

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i used 2 washers one of the washers worked fine the other one i had to ring the rest of my cloths out because it didn't spin well the place itself is clean tho but i spend 5.25$ on a washer that didn't even ring my cloths out read more

This is a very clean, orderly laundromat. The owners are very friendly and accommodating, and it was an absolute pleasure to do my laundry in such a safe, clean environment. read more

Our washing machine went out. So I took a drive to the laundromat in Pearl River that I had used years ago when I last had to. I was disgusted & honestly a little frightened to even think about washing my clothes there. I walked out & Googled for a place to go. Soap City was the first with good reviews I came to. I took the chance & drove out there. I was pleasantly surprised. The place was clean, organized & the people were helpful. It helped make an unpleasant situation more comfortable. I'd absolutely come here again. read more

Ok I'm giving this place 5 cause it clean and not as over priced as the others in town. Having fun doing my wash and watching the game on t.v at the same time.. read more

Soap City - Clean!!!!! - Laundry Services Near Me - Slidell, Louisiana

Absolutely AWFUL customer service!!!! Do not patron this establishment. My apartment washer went out on a Friday evening & I had a week's worth of laundry to do. This being the only laundromat in Slidell, I came here at 6:45 pm. The business sign states that they are open until 9pm. I had 5 washers loaded at 7pm & the worker who had very broken English was attempting to tell me that I was loading too slow & kept saying 7:30. I told him that the business sign states 9pm & to leave me alone, because I would be done by 9pm. I decided to only use 3 washers because they were already starting when the worker came up to me. I put the rest of my dirty clothes back in my car & didn't even bother to use their dryers. This worker was rude and I do not believe that they deserved my money. I did absolutely nothing wrong to be treated in such a hostile manner. I use the word hostile because the worker kept talking to me after repeatedly telling him to leave me alone. The next step would've been calling the police since 3 washers were locked & I could not retrieve my clothes. In addition, their machines do not use bank cards so you need to bring in cash & the facility is very warm and uncomfortable. I think businesses forget that the patrons are what keeps them going & being rude will eventually run them out of business. read more

Everything shows they close at 9pm on a Saturday. Young guy told us they closed at 7pm. Machines have gone downhill. Must be new owners.

The only problem with this laundry are the dryers they don't get hot. Luke warm at best. Your bounce sheets are still like new after the unit stops! I keep the loads small so you don't have to stay all day for a couple loads. If you put 5 quarters in and you stuff is not even warm? Come on man! read more

I'm not one to frequent laundromats, but I would definitely go back to this one. Lots of washers ranging in size and price and huge dryers! Cheapest smallest load is 2.75 but not any smaller than your average load. Dryer is .25/5 minutes. It was clean. They also had a utility sink, perfect for pretreating stains (I needed it, but didn't find it til I was done) . They also had free wifi! read more

This place is operating on illegal terms. I took my clothes to this place and was given a price when I returned to pick up my clothes they increased the price without even contacting by $10.00. The owner admitted that it wasn't right but would not give me my clothes unless I paid the addition $10 charge. I'm not sure how this is legal to write down a price to a customer and change the price unbeknownst to the customer. Do not take your clothes here! read more

On two different visits my wife and I tried to sell $3 to $4 in unused quarters back to Soap City and we were told that she could not buy them back because she needed the dollars for her future customers. She was more concerned about a customer that may or may not come into her laundromat when she had a customer in front of her at that moment that needed service. Some people just don't know how to provide good customer service to keep their customers coming back. After the last visit we will not be going there again. read more