have been a customer here for some time, but after my experience today, I will not be returning…read more When I came in to pick up my clothes, they initially could not locate my order using my name and ticket information. I told the employee that my ticket was in my car and that I could go get it if needed. She told me to go ahead and get the ticket, so I spent approximately 5-7 minutes in my car looking for it. When I returned, they still could not match the ticket to my order. Eventually, the employee went to the rack and located my clothes herself. I commented that I was glad I had my ticket because, based on what had just happened, I was concerned my clothes may not have been found. She responded that they had "other methods" to locate the order. My question is: if there were other methods available, why was I sent outside to spend several minutes looking for the ticket in the first place? The second issue was even more concerning to me. I have previously explained to the employee that I am genuinely afraid of dogs. I have even shared that I was bitten in the face by a dog and showed her the scar. I understand that the dog is usually kept inside and does not typically come out, but today the dog did come out while I was in the store. I immediately became uncomfortable and left the store. I was then told that they could simply serve me from the door. As a customer, that statement was extremely disappointing and made me feel as though my business was no longer wanted. I was also there to drop off additional clothing, but after that interaction, I took my clothes and left. I believe customers should be treated with patience, respect, and consideration--especially returning customers who have already communicated a legitimate concern. There were several opportunities today to handle this situation differently, and unfortunately, the way it was handled left me feeling very unwelcome. Because of this experience, I will be taking my business elsewhere.

DO NOT DRY CLEAN AT THIS CLEANERS. DISHONEST & NO INTEGRITY…read more They shrunk and ruined custom jacket. I gave it to them to try and resolve. They had the jackets for two weeks. I asked if they cannot fix the jacket what are next steps. The owner said we will replace. I left the jacket with a sample jacket of the fit. I flew in town to pick up. The jacket is tight across the chest and short on the arms and the length is shortened. Her response was for me to leave the jacket again for them to keep trying to unshrink. Then they tried to blame the fabric. If you thought the fabric was an issue, you should have said something when I brought it in and I would not have used your cleaners to dry clean. I will make sure all of my family , friends and church know to not use. They are DISHONEST AND HAVE NO INTEGRITY. YOU RUINED MY JACKET. DO NOT USE THIS CLEANERS!!!!!!

I have used Roberta for several years and I have rarely had a problem and never had a problem that…read morewasn't quickly remedied. During Covid the store stayed open even though most if not all employees quit (remember, with the added 600.00 per week unemployment, it paid better to quit). The owner and family were able to keep it going. I intend to keep using Roberta even though I don't get to Slidell much anymore.

If you read all the negative reviews about not having clothes ready when promised and the owner…read morealways having an excuse, it is ALL true. I still haven't gotten my clothes back and I've been there about 7x's and they are never ready. If I get them back, God knows what kind of condition they'll be in. They are the cleaners in this part of town, the south end of Slidell, so it makes them convenient. Not worth the stress, go somewhere else!!

Part of the local chain, same thing goes here, Cheapest prices in town and fast turn around…read moreservice. They offer alterations, dry cleaning and laundered services. Friendly staff makes this place number one in customer service. They actually get to know your name here! They close at 6pm and open at 7:30. Closed Sundays but open Saturdays till 3pm if you need to pick up a special request. They do heir-looming, clean comforters and drapes, alterations also!

Good, usually reliable dry cleaning service that delivers on time and, apart from a couple of…read moreoccasions where starch was applied when not wanted and where some shirts had creases ironed into them - it has been solid enough to keep coming back.

He came and picked up suit pants. Did a hem job and let waist out. Great job! Brought them back…read more6 days later total cost $38.75.

Shelby has always provided me with great service and value. He always picks up and delivers…read moreaccording to our schedule and his prices are comparable with the other dry cleaning services in town. It's a huge time saver to have him pick up and drop off. Thank you Shelby for the amazing service!

Two rugs needed cleaning and I saw that they offer repair. Not only did they do a good job cleaning…read moreit, the repair lady actually rewove holes chewed by my dog in one and repaired the other so it was no longer worn to threadbare. I could not be happier. I've ended up bringing my grandmother's needlepoint pillow that had missing stitches, two family quilts *loved* to death by generations, and an antique beaded purse that I found at a yard sale and needed a lot of help. I plan on giving the purse to my daughter to hopefully start a new family tradition. All were cleaned (they have a woman who cleans fragile antique textiles specially) and then beautifully repaired and restored. I shopped around at other rug cleaners and they're all in the same general price bracket. Russell's offered a 20% discount if I brought the rugs in instead of having them pick up. I also found there's no one else who can repair this variety of heirlooms, and with such old fashioned attention to detail. Highly recommend.

Russell's did an amazing job on my custom made curtains. My son was visiting from out of town w/…read morehis new-to-him rescue. First thing dog did when he came into my house was lift his leg all over the curtains. After having Russell's HAND clean them there is no trace of the dirty deed. I am so happy!

Uneeda did a great job on my fire restoration cleaning when my house caught on fire. I sent all of…read morethe smoke damaged clothing, bedding and curtains to them which all came back looking and smelling good. My kitchen curtains couldn't be saved/ restored, but that's understandable as that's where the fire started. The curtains did kind of melt a little. lol Matt also suggested I call Service Master to have them do the fire restoration work inside my home and I'm glad I did! Great job Uneeda!

Horrible. My comforter was not cleaned properly and when I called about the re cleaning the clerk…read moredid not listen but spoke over me the entire conversation. I was also told I would be called when my item was ready. I was not and excuses were made when I called to check on it. Don't accept a customer's order if you cannot provide the proper services and be professional.

Love love love this place! It's the BEST dress shop around. Whatever your style, there's…read moresomething there for you. You can even make an appointment for specialized service or times. Every dress I've rented from DeJaVu makes me feel beautiful. It's my one-stop formal shop. AND, you can get tux rentals there too! Who knew?! Highly recommend.

I took my daughter to the store today to look for a homecoming dress. There were like three…read moreemployees and not one of them said two words to us. I will never spend my money here because we were treated so rudely. If you want to be treated with any sort of respect, I recommend going somewhere else! You will not get a dime of my hard earned money!