Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

This is the best repair shop that I have ever been to and I would definitely tell anyone with any…read moresort of car trouble to go to them. Not only did they find the problem but Mr. Ralph took a lot of time to find out the highest quality and still get a cheap price. They are super friendly and give you an excellent deal. If you were having any sort of car trouble you definitely need to go to them. I would give them a seven star review if I could.

I would like to give some major THANKS to Ralph at Ralph's Automotive for helping me out this…read moremorning with my battery issue. I showed up at his shop, unannounced and frustrated with the two other places I had stopped and asked him for help with my battery. Ralph took the time right then to do some research, make a couple of phone calls and get me sent on my way to O'Reilly's for a new battery without further frustration and headache.

My college daughter needed rear breakers and rotors on a 2012 Equinox. The price was ridiculous…read moreconsidering how easy they are to change. $599 was the price given and the guy said he would get me a $50 coupon. All said and done $670. The $50 coupon was overshadowed by a $54 fee charge! Rotors go in metal so company makes money leaving wire brake pads and some brake fluid. I was told they are business and prices are set. Ask for a total price because they don't give the total to you upfront. Very poor customer service. Manager was out the 3 times I called and never received a call back to discuss the $54 fee they put on to cross out my coupon.

Wasted my hard earned money on the $200 diagnostic and left with the same problem not fixed. I wish…read moreI had never gone there and threw $200 out the window. I took it to get the AC checked and they scammed me into that diagnostic and could not even fix the air. Will never go back!

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

we had a shifting problem into park he was out and repaired it asap we were very happy and will use…read morehim again.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

I have been getting my cars serviced here for over 20 years. They are honest and will tell me what…read moreNEEDS to be fixed now and what can wait a couple of months. They have the best tire prices and will help you pick what works best for you, your driving style, and your budget. I also appreciate a ride home or to work while they work on my car.

Got new tires here and have had a rotate/balance done as well…read more Staff is friendly and quick to help you when you arrive. If they can get you in they will. They have a few chairs in the main area but it would be more ideal if you had a ride to leave from someone else or use their complimentary shuttle service. Prices are reasonable and the service is usually quick. So reviewing from the tires-only standpoint I would recommend. If I ever get service done to anything else I will update the review.

These guys are really great. We used them when they were in Karns a couple of years ago. He worked…read moreon our 2012 Hyundai Elantra Touring when it was having a noise from the passenger side of the motor (Belt drive area). Initially he thought it was the alternator making the noise and replaced it. Once replaced the noise was still happening, and he found out that it was the water pump. He called immediately and let us know that it wasn't the alternator (didn't charge for anything to do with it), and that the water pump wouldn't be available until the following day. Very honest and up front. Although he is in halls now , I wouldn't hesitate to use his services again.

Kenny and his team are the best around! Bought a used Acura for my daughter and the power steering…read morewas acting up. Power steering in an MDX is a funny thing but they were able to find the problem and fix it without breaking the bank. If you want an honest mechanic who knows what they are doing, Asian Auto Specialists is the only place to go!

Great facility. Fixes what's necessary. Does not overcharge. I am very happy with the results.read more

Even though this location is not near me anymore, I attempt to get my car fixed here anytime I have…read morean issue. Team has always been honest about what repairs will cost and whether it's worth the money to fix. I've been coming here for many years and hope to continue.

Quoted $250 for a thermostat change. Without even letting…read moreus know the price difference, it was $540 to pick up! For a thermostat! Said the bolts were stripped but I took video before and after. Only 1 bolt on the front side was potentially stripped. It should not have been a big issue for a shop, especially double the price. Use caution going here. If price dont matter, then they will love you. ​

They got me in and out pretty quick for an Alignment this morning. Unfortunately, they don't have…read morepublic WiFi so I couldn't work while waiting. They do have a cooler in their waiting room with bottles of water for customers (Free).

I have been going to this business for 20 years. I have always trusted them. Even as a female going…read moreto a repair shop. We all know that can be tricky sometimes. I had the best experience today and just want to thank everyone for helping me out, finding me the best pricing, and overall, being honest. I will continue to go here as well as my family will. Thank you National team. You all are the best!!!!

They are very expensive and I had them put brakes on my truck and I spent over 1500.00 and I bought…read moremost of the parts. They were very nice to me but they're pricey!!!