The young lady answering our call was very nice and helpful. Answered all of our questions and was…read moretrue to her word on the call out time and cost. Service was excellent. Chris was the tow truck driver. Chris seemed to be a pro and was able to move our van on to his truck with ease. He had to come all the way from Knoxville to Lenoir City and then haul our van all the way to Maryville. Chris was on time, very personable and his work was fast and efficient.

Was on 40 East tonight and a Jim's garage tow truck sped up behind me and rode my tail aggressively…read morebefore finally passing and speeding by me. Whoever you had driving needs to stay off the road if they can't control themselves. not to mention the bad publicity for the business. Terrible. would never give this company my business and will in fact go out of my way to make sure no else does.

They Worked fast and was reasonable on price. Would recommend using them and would use againread more

Service was great and communication was timely…read more Would recommend them to anyone looking for tow service or road repair

After using Fountain City towing to tow my vehicle they damaged it getting it off the roll back…read more Tore my front-end off and damaged my caliper. Remaining bolts broke. He doesn't understand what would have been different if he would have used a tow truck with dollies under the rear. Tow didn't break my truck. Driving it on 2 loose lug nuts did. Wouldn't have had to drive it if it was upon a tow truck Accepts no liability even though the suv was on his rollback being driven by his employee. Pay the extra 25 dollars and use Clinton Hwy. Should have used dollies and a tow truck. Lesson learned.

Just got my car winched and the guy was very helpful and made my boyfriend and I laugh, even we…read morewere stuck in the Mud!! Very professional and very skilled, they also answered on the ring, lady on the phone was very sweet and positive as well!! Response time was less then a hour! 11/3/25 between 10:30p-11:30p Price was very reasonable, less then most places around Abbigale Valentino

My car was towed by this company without any prior notification, and I was charged far more than…read morewhat seems reasonable for the service provided. When I contacted the company, the owner would not even speak to me. The entire experience was unprofessional. I recommend that others be aware of these issues before dealing with this company. Zero-star review for this business!!!!!! I had to give a one-star rating because a zero-star rating was not an option!!

John went above and beyond for me and my car. H&H Towing is the best, my car was stuck at my job…read morefor the weekend and he came and got my car even when his truck was not working properly, he got my car to my house and in its normal spot with not problems. John your the best will tell everyone to use them and if i need to i will use them again.

had these guys tow my boat trailer that the wheel bearings had went out in and when I called I…read morereceived a text message 30 minutes later which was 3:30 PM telling me their arrival time would be 4:30 PM. My driver sit with the trailer and waited until 7 PM and they still have not showed up so he left. When he left the trailer, tires were in perfectly good shape. I get a call from the repair center where the trailer was delivered and they said it was dropped off with the sidewall cut out of the tire. So when I called the tow company to ask about my tire being cut, they said they didn't do it and I said well was it cut when you got there? They put me on a two minute hold and then said yes it was cut when we got there which I know is 100% false. No one is gonna come along the side of the interstate get out and slash a tire within 30 minutes of their arrival time, but had they been there 4 1/2 hours like they said they would be they couldn't lie like they are now! And that's the worst not only was the service 4 hours late,, tire cut during tow but the biggest issue is that they lied about doing it! I got no use for dishonest business and these guys TOW PRO CEDAR BLUFF TOWING ARE NOT HONEST! AND THEY CHARGED ME $600 to tow 5 miles!

Horrible horrible if they want to know what happened they would return my calls, left messages for…read moreMrs Hinton which husband owns, they do not give a shit, look At other complaints no repliesn

In March I got my truck into a difficult position on a gravel road in the Norris Lake area of NE…read moreTN. The right side of my truck had slid off the road, about a foot, boxing me between 2 trees. The recovery truck operator rigged up a way to pull my truck back up onto the road. He was very knowledgeable, polite, and resourceful and had me on my way quickly.

These people are AMAZING! AAA wouldn't help my son get his car out of mud in our snowy driveway. He…read morewas parked off the gravel on the dirt. AAA sent 'quality' towing and they ran away scared after seeing a couple inches of snow. Lady at quality towing treated us like trash and was crazy rude. Lowes came and got him fixed in 7 min or less. Very nice person too. Gave him a nice tip.

These are very polite professional people highly recommend…read moreto attend all your needs recovery experts, because the roads have a steep drop off.....

Towed my vehicle, diagnosed the problem, and fixed it. Great service and fair pricing. Even worked…read morewith the warranty company. No surprise! Honest and dependabl. I would highly recommend them!

Absolutely great guy that knows his job and does it well!…read moreSuper fast and helpful! Thank you!!!

The Recovery Agent is a Crook, that files false Police reports and destroys private property;…read morewhile, lying to Sheriff Deputies about having a Repo order. The man has no integrity whatsoever: he was hired to take the vehicle, and cover up for the owner of Ole Ben Franklin Motors Josh Pool. They sold us a vehicle that was never going to pass inspection in Pennsylvania being EPA deleted. Having registered 7 times in the last six months. Coincidentally; Reliable was the recovery service each time. When we could prove this legally, we were sent a text: We will see you soon. That morning at 1:38am the recovery agent Trespassed and destroyed two electrical poles with Transformers. $15,000 per transformer $30,000 per pole, and to boot now the cops won't even give us his insurance info for our Lawyer to sue. Do not trust these people. This is Dirty business anyway; you look at it! We are suing all parties involved and body cam footage is our proof.

On Thanksgiving, Roger left his holiday with his family to help a stranded out of towner. My…read morerental car had broken down shortly after the entrance of Smoky Mountains from Pigeon Forge. I'm female, was alone traveling with an older dog & the sun was going to be setting soon. Once the rental company connected me to Roger, I called explaining my situation & he said he'd rush to get there. Normally, if passengers are with a dog they're not allowed to ride in the tow. Roger made the exception as uber/tax wouldn't pick me up. For that hour+ back to the airport Roger & I chatted. In normal circumstances, our paths in life would never cross. On Thanksgiving 2023, I was thankful they did. I was thankful to appreciate the stories of another. I was thankful to witness even when dealt with many heartaches, you still move forward in life, I was thankful for humility & I was thankful for the kindness of a stranger. I was thankful for Western Ave Towing & most importantly, Roger.

The most horrible place to go to get your transmission fixed!! They put a new one in knowing it's…read moremessed up let me drive off with it!! Bolts and screws were missing car was shaking they got a new one in and are still taking a month to fix the car! They still have it as of rn ! I repeat DO NOT GO TO THESE PEOPLE THEY LEFT EVERY LIGHT ON ! These people do not care don't go to these people ! Customer service horrrible ! Management horrible . The owner horrible ! Don't go here