My mom needed to get rid of a van. After no luck with another company, I contacted So-Cal Towing. They asked a few questions, quoted a price, and said they would pick it up on Friday. They requested a picture of the vehicle and the address, which I sent. They sent a confirmation text, saying "Got it." They never came. She called and they said they never got the picture and address. They said they would come the next morning. My mother repeatedly confirmed with them that they would come. I resent the picture and address and received another "Got it" text confirmation. Saturday morning came and, again, they didn't show. My mom called and it went straight to voicemail. She left a message but has not received a return call.
UPDATE (7/25/19): I received a text Saturday afternoon explaining that they had an influx of customers and would reschedule the van pick up for Monday, to which my mom and I agreed. Omar came that afternoon but was unable to move the van because of another vehicle next to it. He and his coworker, Hector, returned on Tuesday and removed the van. Omar and Hector were personable, caring, and worked diligently to ensure the service provided was top-notch. I would recommend this company for your towing needs. read more