Found about this place through a friend. This place sells gently used kids clothing and…read moreaccessories and they also buy gently used kids clothing. Example: clothing - infant to youth size, dancewear, dresswear, sleepwear shoes - rain boots, sneakers, boots toys, books, games, puzzles baby gear - high chairs, strollers, bassinets The place does have a ton of stuff and they look pretty new, washed and cleaned. Entire place is organized by sizes. They have more of the baby clothes such as the onesie than the size 10-12 and youth sizes. They also have free parking which is a bonus. Customer service is a hit or miss, some are unpleasant while others are helpful and friendly. Another thing great about this place is that you can bring in kids items to sell on the spot. They review your items and you get paid in cash, cheque if it's over $50. Note: -there is a line-up of first come, first serve -it does take a while to sort through items (think about an hour for each person) -they don't take all the items, ONLY a select few -items must be clean and in almost new condition -items should be brought into the store in a bin The only thing that would make this place better is the pricing of the items they take. It would be nice to have more transparency on how the pay out for the items are. They just mention its through a computer. Helpful advice: -better to bring more than less as they only take a select few -better to bring items that are needed for that season (ex: rain boots for spring)

The clothing quality is good, and I've found items in good condition at fair prices. However,…read moreselling items has become very difficult--they accept almost nothing, even when clothes are clean and in good condition. Customer service is unfriendly, staff seem rushed, and recently I was turned away at 7:30 pm with the excuse of a "busy day." Clear acceptance hours should be posted to avoid wasting customers' time.

With Christmas coming and a few nieces and nephews to buy for, the husband and I decided to stop in…read morehere! We are very happy we did. I am a firm believer in educational, crafty and creative toys and this place is the best. They carry such an array of toys. Some are eco-friendly and all are age appropriate. It is definitely geared to the younger child but there are some creative items for the child approaching teens. The prices are very decent as well which is also a bonus for parents. We will definitely be back and telling our families with the babes as well.

If I were to hate you, I would buy your kid those battery-operated plastic toys (lead paint…read moreoptional) that make annoying sounds if you even breathe near them. Moohahahaha. But for the amazing, creative, active little ankle-biters in my extended menagerie, I shop for their gifts at Pedagogy, purveyors of cool toys, books, puzzles and game for the kidlets - including a cool wooden puzzle for one car-n-truck-n-bus obsessed little guy and beautiful wooden musical instruments for one future headbanger. For older kids, they've got board games, craft supplies and science kits. They also carry a small selection of super-sweet baby gear - much of it made of organic and/or fair trade materials, and emphasizing local companies. It's a small independent business, and the proprietor gives great service, including helping me pick out gifts (I'm afraid of kids, what should I get, what should I get?) and, my favourite part, offering gift wrapping. I LOVE stores that will gift wrap for you. It's like 10 million extra points you just earned there. And she does a lovely job with that bumblebee paper and ribbon, too.

Okay this place is my absolute favourite to shop for kids clothes. Many times they have good deals…read morein store. The staff are generally helpful which is awesome and this is an easy store to shop at. I generally have ordered items online and had them delivered to the store. Pick up is usually smooth.

Terrible customer service, they don't take responsibility at all. We bought an expensive curio, and…read morewe signed for the final sale (which is totally fine). But it came with the significant deficiency. When we came back to the store, a rude woman at the counter told us it is not their responsibility and sent us to the manufacturer. In Italy. The manufacturer asks us for the service agreement number which we don't have. A biggest ripp off and no solution from the store

Today I've been there,Antony one of the sale person was awful and angry with all the customer …read more He doesn't have any sense of humanity .

What a distasteful and obnoxious support staff .... He said his name was Chris. We purchased two…read moremattresses from sleep country and the idiots that delivered the mattresses delivered a twin instead of a double mattress - you would think that the "sleep experts" would know the difference. We called on 2 separate occasions to try and get the mattress exchanged. Chris demanded that I measure the mattress to prove to him that I knew the difference between a twin and a double.... Common on! When I said we need to have this exchanged he was rude and and unhelpful... and hung up on me. This type of service .... Once you paid for the product, the company becomes unhelpful, seems unwise in the current economy. I think there are lots of other options for purchasing a mattress, and unless you want to squeeze into a twin.... I would recommend you buy your mattress elsewhere. Frustrated and crowded.

My wife and I a few day ago purchased a bed frame only . The…read moresales representative name was Mike Roberts . He provided excellent advise and service . We will certainly approach him again in the future should the need arise and recommend him to any one who requires beddings of any kind . The delivery was made punctually as promised. The two young men making the delivery were very polite and even though one only had to make one step to step into the entrance of our home protected his shoes with a covering. The only regret I have is that I should have asked those two young men to do assembly as I suffer from arthritic pain 50 dollar fee would have been a price well worth it to me . At 81 years of age I like to exercise me Brain as often as possible even though in this case inappropriate.

If you make a purchase from Ashley it is advisable to ensure that everything is perfect right from…read morethe beginning of when they deliver as their after sales service is non existent. We ordered two expensive leather loveseats with an extra cost of "White Glove" installation. The delivery people were unable to properly install one component or rectify another defective part and asked that we contact customer service. Customer service put us through the hoops of sending in multiple photos and then demanding a serial number before advising us that they would order parts. Then we get a text saying that they are shipping the parts to our home and indicated that we are to install them ourselves. This after paying for the supposed "White Glove" service. Now dealing with "Jenny" who, in spite of multiple requests, will not reach out to the store by phone so we can talk to the store manager and, instead, says she has emailed the store. I would recommend that if the first installation is inadequate, refuse the delivery and have them pack it up and send it back and make them try again. And...by the way....still waiting for a phone call from the store manager. Use Ashley Furniture at your own risk.

Paid over $7000.00 for a bedroom suite and had it delivered. They broke the mirror support and said…read moresomeone would be in touch to repair it but to be careful as it could fall over. After about a month I called to see what was going on but they had no idea what the problem was. Kept asking me to describe the issue but I didn't see it and don't know. She read the report and said she would have someone be in touch and send out the parts. They sent the parts to ME!!! Now I had to go get them from the carrier service. After another month I again phoned them and they said they would send someone out to do the repairs. Another day I had to sit around waiting for their service. He drilled some new holes and blew the wood onto my carpet. Very nice. He didn't use anything that came in the parts box. I showed him some manufacturers defects that could be fixed with a colored pen but he didn't have one, said it should be fixed by a professional. He took pictures and again I was told that someone would be in touch. After over another month I again called and she insisted that I send her pictures. After a five minute argument she discovered that they had the pictures the last guy took. I told her I didn't want to waist another day waiting for someone to fix this new furniture and to just send the pen. She refused and the best they would do is give me a $20,00 refund. Yup, you read that right, $20.00. on a $7000.00 purchase. I'm not sure why they won't send a touch up pen, maybe it costs $21.00??? I now wish I had read the reviews of this AMERICAN company before walking into this store. Hopefully this helps the next person from being a victim of these unscrupulous vendors.

Strolled into this store location not more than an hour before closing time to buy a TV on a…read moreThursday night. We knew what brand and model we were looking for, so the decision was pretty easy and likely made it easy for the sales person as well. When we called the store prior to arrival, we were informed the TV was "in stock," but perhaps shame on us for not clarifying "where in stock" the TV was. Having visited two other competing stores and traveled in from a suburb under time constraints and weekend plans for company coming, we were left with about 45 minutes to run over to their warehouse in Delta and pick it up ourselves if we wanted to. Knowing our travel time was going to be tight, the Leon's team at this location had one person take care of the invoicing/financing while another called their warehouse to let them know we were on our way and not to close shop until we got there as we might be a few minutes late with traffic. All said and done, their team delivered on white glove service, and loaded the TV right in to the back of our truck and made sure we were all secured with the cargo before leaving their dock. It was good to see this crew from retail store to warehouse not minding the clock at all and remaining focused on the total customer experience. Perhaps we lucked out with an in stock item given the total state of global supply chain issues affecting home furnishings to housing lumber, but a great experience nonetheless. You could sense their team really cared about your business. A small purchase in the grand scheme of their business I'm sure, but if there is a retailer I will consider again for my next home item purchase, it will be Leon's and more specifically, this Leon's store location.

If you ever visit Leon's in Coquitlam store ask to speak to Mehdi Rajabpour, his personal service…read moreis second to non. You would be glad that you did.