I was at the store today to pick up a couple of picture frames ordered online…read more I also purchased more frames and water color pencils when there. Sandra went to great lengths to get me the 40% off coupon. Michaels has the most gorgeous frames. Unfortunately most of the gold ones that I liked were all sold out.

I tried paying for spray paint, was 2nd in line, seconds later I get to pay, however Worker 1 asked…read moreif I could use the machine instead, I mentioned well we're both right here no? He walked away so I used machine, he then just stood there, chatting to coworker, going on phone, and machine was glitching. Worker 2 comes over and I said can I just pay for this? She said yes and said she could help me, then walks to a machine and scans it for me then now I have to sign in, I forgot password, I asked if I could just pay? She said yes then walks away, eventually making her way to her stall, and then asks me to use machine (still can't sign in) I thought I was being punked, absolutely weird experience. I just left the paint. CAN WORKERS JUST ACCEPT PAYMENT PLEASE INSTEAD OF JUST ASKING US TO USE MACHINE WHEN WE ARE RIGHT THERE AT YOUR COUNTER.

I was recently in the market for a good puzzle glue, of all things, and it had to be REALLY good,…read moreas the puzzle in question was very special and pricey (limited edition, and a gift from a dear friend). I am familiar with DeSerres stores as they are a national, high-end arts supply store, and when I used to be a student in design school, we'd often get specialized items here in Montreal, years ago. I went online and saw that they carry not one but TWO good puzzle glues, so off I went, to find this store. I found the place easily, on Grandview, close to the Italian Community Center where I got my COVID booster a while back. And right off the bat, I was impressed that there was a dedicated parking lot for their clients. Free parking? Yes, please! Upon entering the store, a young woman who was manning the cash greeted me, and I asked her where the puzzle glue was. She knew exactly where and told me which aisle. As I walked to the area, I was struck by all the canvases, acrylic paints and brushes. What a great selection, and all of excellent brands. (Not the kind at generic craft stores). I also was struck by all the artsy "toys" - the kinds I've not seen elsewhere. Know a kid who's creative? This truly would be the place to get him or her gifts. I didn't go upstairs, but it was clear there was a second floor. I was amazed at all the puzzles they had. I didn't remember DeSerres having puzzles and toys, only art supplies. And the puzzles they had were excellent quality ones, like Ravensburger, and all depicted scenes and artworks that I've never seen on puzzles before. I don't think you'd have to worry about missing pieces or ill-fitting pieces if you got any of these puzzles. I couldn't find the puzzle glue, but the employee who greeted me came to check on my progress in finding what I came here for, and when I told her there were no glues in the aisle, she said they just got a shipment of stuff "in the back" and she'd go check. So nice! Unfortunately, when she returned she said that no glues were in that shipment and the next shipment isn't for another week or two. Darn it. I had assumed if an item was on their website, it'd be in stock in the store. Next time I'll know to call first to check. The employee suggested I try maybe Michael's or another craft store (I forget the name), and I thanked her for her help. She really tried to help me out and I appreciated it. The prices at this store are not cheap, but we're not dealing with cheap merchandise. Just call first if you're looking for a specialized item.

I am reviewing this based on my experience as a disabled person and also the parent of a child who…read moreuses a wheelchair. This place COULD be accessible but it isn't. The door opens directly on to the sidewalk, but there is no handicapped door opener. They keep sale items upstairs. There is an elevator but a key is needed and it takes you to a staff only area. It's clear that the primary purpose of the elevator is staff moving items and not accessibility for people who can not use stairs. We felt like complete afterthoughts trying to shop here.

I don't know why but for some reason one of the staff members was a complete bitch to me here. A…read moredifferent one ( she had long black & green hair ) was ok, but the other one ( she had long black hair, slim build in her 20's ) was horrible. I asked the girl with the green hair where the resin was. The area was almost completely wiped out. There was hardly anything there. I asked her where the alcohol inks were and she told me which isle it was. I asked the other one where the washrooms were, and she told me they were closed due to Covid ( this may or may not of been true considering the other locations have been open ) She then followed me and stood 2 feet from me watching me, making me feel like I was going to steal something. I asked her if there was another area where they had resin ( as other stores often have an end cap of it in addition to the regular section ) she just brushed me off and said "no" Funny, as I found it myself a few minutes later. I got in line and waited. There was one cashier. The girl who was bitchy to me then told me I could pay her. I was scrolling on my phone looking for my coupon and she sighed dramatically, instead of just scanning the one they have at the til. She then slammed my change on the counter instead of putting it in my hand, and didn't thank me. Just walked off. Wow .. Management really needs to have a talk with her about basic Customer Service. I was planning on buying more then one item, but after the way she was acting, I decided to go to the one Downtown where they are all super friendly and helpful. Good thing this location is nowhere near to where I live! Never Again...

This was the best Michaels I have ever been to. It was so organized and clean and the staff were…read morevery friendly and helpful. This will be my Michaels of choice for now on.

Huge selection of apparel and quilting fabrics and notions. Staff was helpful and knowledgeable,…read morebut their classroom space has been converted to offices!

I'm on the fence with my review. The staff are very friendly and knowledgeable. The store itself is…read moreneat and tidy. Everything has it's place. Prices are competitive. Here is where I have issues ... how they cut the fabric. They have a system where they cut exactly the amount you ask for. It an millimetre more. Some staff cut crooked which is what happened to me. I pointed out that her cut was crooked. She apologized and re-measured. Sure enough she was off by a few inches on one side because she cut crooked. So I said that I'll still take the piece but can I have a discount? She asked her manager and basically the answer was no. I still took the fabric, I suppose I could have asked for another piece to be cut (unfortunately I'm a people pleaser) but I bought the fabric piece as is. I felt bad to ask for another piece to be cut. There were people in line etc. On my drive home I became distraught about it thinking they could have given me a small discount and I regretted not asking for a new piece to be cut.

Beautiful finds, great prices, the selection is huge and the staff is always so lovely!read more

A great little shop, filled to the roof with fabric treasures. Some unusual fabrics, with great…read morepricing. Always a pleasant experience. The wife I assume is always a pleasure to talk with, and her husband is quick to get things cut for you so that you are on your way to sewing fun. Great place for cottons and flannelette to make so many baby blankets. Always enjoy coming in.

I am so grateful for this beautiful store, thankfully right in my neighbourhood! In this day and…read moreage when so many are just "clicking" a purchase online, ... it feels so wonderful to to be able to see it, touch it and treasure it immediately. I love to shop local and seeing so many Canadian products that the store promotes is refreshing to say the least. Having a small business in this day and age is extremely hard and I applaud this store for it's longevity in the village, they have been there since as long as I can remember. Obviously the owner has an amazing talent for choosing very unique items and I have purchased many gifts but usually also walk out with some beautiful clothing or jewelry for myself as well lol ... also always enjoy the friendly staff who have on many occasions steered me in the right direction and then to top it off, gift wrapped my selection too! Win Win all the way! PS the new Houston Llew tile selection is amazing.

It surprises me that more people don't know about little 'ol "Newport Village" in Port Moody. When…read moreit was in it's first phase in the late '90's it was dubbed a "Little Whistler." Wish On A Star fits in perfectly with the life of the village. Lots of great gifts for any occasion. Pet, guys, wedding, baby, bath, body and of course furnishings adorn this store. The best part is that all of the gifts are wrapped with lovely scented potpourri, tissue and ribbons. If you buy a gift from here, it will likely be the one on the gift table that's admired while the recipient carefully opens and saves the wrapping to use again. And if that wasn't enough, there's two love birds that live in a cage, chirping away while you admire all of the lovelies.

This Fabricstore is one of the larger ones around…read more when I visited, they were in the middle of yearly inventory, so the store wasn't at it's usual glory. the staff were more than happy to help me find what I was looking for. SO many types of fabrics and notions. They still carry sewing patterns! you have to be a member to get the better prices, however if you sew a lot. it's worth it.

My first visit to this Fabricland location. I've seen it from the Bus many a time and decided to…read morecheck it out. I needed a few things anyway. I was greeted upon entering the store. I don't think because it was "empty" but I generally think it's what they do. I needed help in locating a few things and Rhonda the Asst. Manager was very helpful. Knowledgeable and personable. I will definitely be back there again.

Love this place!!!! Its so much more organized than a…read moreregular "Winners" and larger location, has lots of stuff I can spend hours here, and yes sometimes its hit and miss but I always end up with stuff (call me a shopaholic). This location has a large selections of framed art and pictures. Happy SHOPPING!

Staff took forever to process transactions with a lineup of people almost out the door. Absolutely…read moreno sense of urgency, workers were sitting behind the counter doing absolutely nothing. It was quite a frustrating and disappointing experience.