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    Sno-Questor Kennel

    5.0 (1 review)

    Services - Sno-Questor Kennel

    Pet sitting

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    14 years ago

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    People searched for Pet Sitting 171 times last month within 15 miles of this business.

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    Dal Acres West Kennels - Pete

    Dal Acres West Kennels

    (12 reviews)

    Every time we travel we board our senior dog Scooter at Dal Acres. She has had a wonderful…read moreexperience each time. The employees know her by name and take great care of her. I highly recommend it!

    We decided to board our seven month old black lab from Friday evening to Sunday afternoon. We told…read morethe employee, Darcy, that we wanted to pick her up Sunday and asked if that was an available option, as we do know that other boarding facilities are sometimes closed on Sunday. She said yes, but only from 4pm-6pm, so we agreed to pick up our dog during that time. At 4pm on Sunday, I called to give them a heads up that we were on our way to pick up our dog. The same woman, Darcy, did not sound pleased that we would be there in five minutes. When we arrived, she was extremely rude, and we were charged about $20 more than we were expecting. Turns out, there is an additional fee of $20 for picking up after 1pm, even though they are not available for pick up before that time on Sunday. This would have been no issue at all if she had simply told either my fiancé or I when speaking on the phone multiple times or when he had dropped her off. The facility reeked before you even stepped inside, and our dog smelled terribly. The real issue here though, is that once we were home and removed our dog's blanket and bed from the garbage bag that the employee had shoved them in, we found that the blanket and bed were completely soaked with urine. It was very obvious it had not been one single accident. And on top of that, the bed had two pieces of feces in the bed, with multiple stains in the bed. I called the kennel back, again speaking to Darcy, and asking why my dog's bed and blanket were soaked in urine and feces. To which I received the response: "Well you only gave me five minutes and then you were here." That is not the issue. This company should not need a "heads up" to make sure that the pets they are trusted with are cleaned up solely for them to be taken home. She did not even let us know in person that our dog had had an accident and we would need to clean the bed and blanket at home. And apparently did not even care enough to get all of the feces out of the bed. I am still waiting on a call from the owner at this time to discuss this matter further.

    Pampered Pet Center - (7) 5 Star Reviews withheld from others by AI.

    Pampered Pet Center

    (16 reviews)

    My Name is Christina and I live in Springfield, Illinois. When I saw the video about how and why…read moreshe created The Pampered Pet Center, I thought it would be the perfect place to take my 5 month old puppy Sweet Pea while I went to work. I thought there would be people there who would play with her like I saw people playing with the dogs in her video. And, I thought she would have Constant Supervision. Sadly, when I looked on the webcams throughout the day, I saw her sitting by herself in a cage with one other dog and the place looked deserted. Now I took her there 6 times and she was there for 9 hours each time. Only the Last 3 times were the Webcams working. And since I work I didn't see her entire day, but I saw enough to know that unfortunately I will not be bringing her back.

    I boarded my dog Friday and Saturday night in early June 2023. I was told it would be $25 a night…read more I was charged $135 total. I didn't think about the total until after I left. I called today and they said, no it's $40 a night but if you pay with a credit card (which I did), it's $45 a night. I was never told that or else I would have paid cash. I said I was told on the phone $25/night. The woman on the phone said "oh it must have been a man who told you that" (it was). My dog came home with more food than I expected, so I doubt she was fed enough, even though they were given instructions. The webcams were down all day Saturday. I was able to see them on Sunday. Otherwise, the building seemed decent and they appeared to have a big play area outside. I feel totally ripped off and we won't be going back. I called back and talked to the man who gave me the original price. I said I would gladly bring in $75 cash if he would refund my credit card payment. He refused, I said I would be disputing it with my card company. He said you do that so you get charged for it. So I'm dealing with this still. Other people I know stated something similar happened to them here as well. An absolutely unprofessional business.

    Sno-Questor Kennel - pet_sitting - Updated May 2026

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