Trinity management company,is a joke,very unprofessional in addressing tenant complaints and needs,…read morework orders forget about it! Trinity management is the worst, the Property Manager doesn't seem to understand her job description, its difficult for a tenant to get any cooperation from the office regarding issues that affect the well being of community Elders and persons with disabilities! The entire staff needs to be fired after a full audit has been ordered,why? because things seem to be shady in the administration! Trinity management company needs to be dismantled period! Oh by the way,the Rats are out of control,nothing is done unless the city of Boston is notified!

Very slow and unprofessional when it comes to serious issues within the community, especially with…read morepeople with disabilities.

I've been working with Ivy since 2010 (total of 3 transactions and working on the 4th). She just…read morehelped us buy a home in Winchester MA and we could not have done it with any other agent, I am 100% sure of it. Ivy just knows the business inside and out and she knows how to negotiate and help her clients. She took a lot of time to help me and my fiance find the right home. In this transaction, she worked directly with the owner (who elected not to have an agent) and made this deal happen, not just for me, but for the original owner as well. In addition to being an utmost professional, Ivy is just a great person. She is kind, considerate and wants to help. Eric Levine works closely with Ivy and is the "man behind the scenes" who just makes things happen so you don't have to worry about it at all! One big thank you to him too! If you need help with real estate, talk with Ivy.

Our experience with Keller Williams was excellent. Max helped us find our first apartment in…read moreBoston, and we wouldn't have succeeded in finding everything we were looking for without Max's expertise of the market, first-hand insights of the neighborhood we were most interested in, and keen negotiating skills. My girlfriend and I had decided to move in together, and both got jobs in the city. We were nervous to move from western MA, because we knew that competition for places we could afford was tough. Craigslisting alone wouldn't cut it, but it was important to us to invest in a brokerage that had realtors that were personable, yet maintained a high standard for professionalism. Max exceeded all of our expectations. Once we had found our dream apartment in East Boston, Max went above and beyond and did everything in his power to make sure the place was ours. Needless to say, we are here today and are so happy we went through The Ivy Team. Max was very easy to work with, was very straightforward and transparent throughout the whole process, and embodied a perfect balance of friendliness and professionalism. We couldn't have had a more positive experience with a realtor!

Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

So let me give you a brief overview of what happened. On the 3rd I emailed Xander telling him that…read moreI was going to be moving, and I asked him if he could help me find an apartment. On the 10th I signed for an apartment. That's all it took, one week. Within two days of him knowing I had a list of apartments. And two days after that I was viewing them. And by the end of the week I had signed for a place. Xander was there, very personable, friendly, and knowledgeable. Willing to explain things and usually with an answer within two hours of my question. He has this process as painless as possible and I can only wish that works as well for you.

I wish I could give them zero stars. Tommy is an extremely incompetent agent and bushari is a total…read moredisaster of a company. They gave me their "stock" lease when I moved in which I didn't realize at first says that the rent may be raised at any point during the term of the lease. They told me laundry was in the building even though it isn't. To sum it up, they are a bunch of snakes that will say anything to get you into one of the apartments they're showing. Tommy and co are now responsible for showing the apartment that I am moving out of. Tommy and his team have made the process so painful. They don't communicate well or truthfully with me, the landlord, or the perspective tenants. Do not trust Bushari. Do not trust Tommy. They do not deserve your business, and I have told the landlord that he should not work with them either.

I lived at their apartment in Cleveland Circle last year. The apartment was a 3rd floor apartment…read morein a house- yes a house lol. They refurbished the apartment just before we moved in. We hardly had any maintenance issues but if we did then they had a magnetic business card on the refrigerator to contact them or if u go online to their website you can submit a form. Our maintenance guy lived on the first floor but I was uncomfortable to disturb him, he's such a friendly guy and always helpful, I just preferred reporting the issue with the management company so that they had it written in writing. Issues were always resolved same day or next business day depending on the time reported. They are very responsive to emails and always professional. I mainly spoke with Hayward, he's friendly and a great guy to talk to. I moved back to my hometown but if I stayed in Boston I definitely would have rented with them again or maybe in future if I move back.

Octagon Properties is TOP NOTCH! My apartment in Cleveland Circle was painted and thoroughly…read morecleaned before the start of the lease and the building is always spotless, they must clean it at least twice a week. The maintenance guys are always friendly and helpful, one of the guys even offered to take my recycling outside for me. Their snow removal is also ON POINT, the walkways are cleared during snow storms and they even shovel around your car if you rent a parking space in the back, which is simply above and beyond. Anyone who has complaints about Octagon does not realize how good they have it, you are getting the full-service building experience at a fraction of the cost.

Cabot has truly been a dream to work with. After my partner and I unexpectedly were unable to move…read moreinto an apartment with a different company, Justin and Arbin quickly helped us figure out an apartment within Cabot to move into. They were extremely timely in their responses and very understanding of our situation. Couldn't recommend a company to work with more!

For current tenants of Cabot managed buildings, Justin Ashley is extremely difficult to work with…read more He does not provide solutions, nor take any responsibility for stolen items or apartment issues. When told that packages were stolen, the thermostat was broken in the winter, and a fuse was blown, he blamed the tentants until building maintenance corrected him. When spoken to, he asked if I was one of "the many women with complaints" after telling him my name and apartment # many times. Absolute nightmare and most unprofessional management I've ever encountered. Avoid dealing with Justin Ashley at all costs

A definite place to go whether a local or tourist. The Lexington restaurant is a favorite!…read moreExcellent cocktails and German wine accompanied by lobster bisque and NE cod.

From the owner: Commercial Real Estateread more

I lived at Cleveland Circle for two years in an apartment managed by Red Tree (mostly Jerome…read moreBibuld). In my 7 years living in Boston, I had never been treated better by any property managers. Jerome is professional, personable, treats his tenants with respect, and quickly takes care of any problems. The property owner was a jerk, but nothing new there.

Agent was extremely rude. There are far more trustworthy and polite realtors around.read more

The representatives at the 1 Federal Street office are wonderful. They are not only helpful, but…read morethey are always very pleasant and welcoming. I can't tell you how many days I have left the office late in the evening, totally exhausted and stressed out, and they smile and wish me a wonderful night. It's something little, but it makes an impact. Thanks!

I would give zero stars if I could. Unfortunately, this realtor has an unstable wife who does not…read morewant her husband to work with women. Just as he was getting a good idea of what my husband and I were looking for, she forbid him from working with me. Both my husband and I were horrified with this woman, not to mention we were left without a realtor (we weren't even extended the courtesy of a referral to another agent). Now we're scrambling as a property came on the market today on which we want to place an offer, and my husband and I have no one representing us. BUYER BEWARE!!!!

Justin…read more My wife, kids and I moved from Virginia to the Boston area. With Justin's help we are living in a wonderful home, at a beautiful neighborhood in Newton, MA. Justin was an amazing help and support. He took virtual tours for us when we were not able to make it over and sent us quality videos. He gave us truthful opinion on properties. He never pushed us toward a property. If anything, there were houses that we loved on websites but Justin went above and beyond to give us full feedback of the property. Many times he advised us to hold off! A few months after living in our new house, he still reached out to us to follow up and make sure we were comfortable. It was a pleasure working with Justin. I have worked with many real-estate agents in the past and this was, by far, the most pleasant and peaceful experience I had finding a home. I HIGHLY recommend working with Justin and his crew.