This review is from Aug. 12th & 13th 2019. My family and I have eaten Snappy Subs frequently for many years and yes, I know conveniece store food it's meant to be awful. In the past they had been very good. On Monday I purchased a Cuban and Philly Cheese steak. How disappointing it was. I do not like to write a review over one bad meal but for the fact that "Diane" admitted to serving old food I feel is tho one should be warned. Our Cuban sandwich had left over pork on it and leftover pork always has a bad taste. The Philly cheesesteak had dry pieces. Once at home I called immediately but the kitchen had left. The next morning a man called and put Diane on the phone, I let her know the problem she let me know she was making fresh food that day and wanted to make up for the sandwiches. I stated that we did not want the food from having a bad taste from yesterday and I asked to be refunded our $19.82. I was told that she could not refund the money spent on old meat sandwiches she could only make new sandwiches and insisted that I try her cooking with fresh food. I declined because I believed my food should have been fresh to begin with. She told me she would speak with the owner to refund the money and get back to me to date- no phone call. I do not know if this is the new owners way? I take no pleasure in writing this, for Snappy had been a family favorite for years. UPDATE *****The owner of Snappy's called me at 10:30 at night, in a harsh tone asked if I was the Stacey that wrote the bad review. I hung up on him giving the tone of voice he took with me. So much for leaving your number to fix the problem and not have to write an unflattering review. read more
