We have used this company for our corporate clients traveling into town. It's crucial that the…read moretransportation is reliable and looks clean and professional. Every experience we have had has been very positive. They even came on extremely short notice once when we had an emergency pick-up in downtown Boston when another company dropped the ball. Give them a try it's a well run operation. Ask for Alan he is the owner.

Al is the owner and fantastic to work with. He could not be…read moremore accommodating. His prices are more than reasonable especially when considering his flexibility. With him it was definitely all about the customer.

I asked my Son and Grandson about their trip to the Airport for their return to Idaho after their…read morevisit. I could sum it up with one word--GREAT! Andrew was at my home and waiting right on time. The trip went fine with traffic cooperating they arrived early. It should be noted that Andrew was very professional in all his actions and made the journey an enjoyable trip. But that is how we found every trip conducted by Pro Limo. Here is where a Corporate name is exactly the service they always perform. Thank You.

Can I give less than 1 star....I'm writing this review as we are in our Uber from Logan Airport…read more(Monday, Jan 26, 2026 at 8:50PM...day 2 of the snowstorm) Pro Limo is unreliable with terrible customer service. We scheduled a ride home and due to the snow storm they "assumed" all flights would be canceled so they canceled our pickup. When I spoke to them, they were argumentative....the drivers have to shovel out...it's still snowing...etc. The reason you spend more for a car service is reliability. You also expect professional communication. We arrived at Logan and there were multiple car services waiting for their valued customers. We were able to get an uber within minutes for less than ProLimo and with far better customer service skills. I suggest thinking twice before you count on them. Since writing this the owner has decided to argue with a repeated customer on Yelp instead of calling the customer to discuss the matter.

Absolutely fantastic service! Very friendly and accommodating. We had direct communication with…read morethe driver and Terry was super responsive. They arrived early to pick us up and the car was extremely clean and professionally maintained. Our airline was 4 hours late leaving Athens, Greece and we missed our connection. Since there were no other flights available I had to take the Amtrak home. Joel was more than flexible with changing our pickup date, time and location. Thanks Joel for your understanding! I do travel for a living and going forward Coastal is now my go to for transportation services. Very highly recommend you book with this very professional company.

Amazing service. The driver, Alex, was so professional and kind. Picked up at Boston Logan…read moreairport and dropped off at Hyannis Ferry Terminal. Also for the return trip a few days later. Very accommodating to schedule changes. Extremely clean and comfortable car. COVID precautions were taken (mask worn 100% of the time. Sanitizer in the vehicle). Highly recommend.

This was a last minute call as my flight arrived at 10 pm instead of 5:20 pm. They were very…read morehelpful and accommodating! My husband called around 6 pm and I had a ride by 6:15. Oscar was my driver and was excellent. SOL will be my go to livery going forward.

We recently used Special Occasion Limo for a round-trip ride to the Black Falcon Cruise Ship Port…read morein Boston. Both ways our drivers were the ultimate professionals. On the return trip we were delayed by about 5 hours! Aimee was in constant communication with us and waited until we departed the ship. I must add that it was her birthday and she spent it waiting for us! What service. We highly recommend Special Occasion limo. They take the stress out of delays!

Trip to and from airport was "A Plus!" on- time, comfortable service and professional drivers…read more thank you!

Professional and dependable. Drivers were pleasant, helpful, and drove safely. I highly recommend A…read morePlus. The dependability is worth the cost; no added stress to air travel!!

Silver City Limousine is our go to company! Steve is absolutely amazing! Their professionalism,…read moreattention to detail, dependability, top-notch vehicles, friendly customer service, flexibility, and beyond fair prices are just some of the reasons why. They truly set your mind at ease during the most stressful part of your trip. The driver arrived for our 3:30 AM pick up early and communicated prior to that what time he would be arriving. Our drive into the airport was smooth, comfortable, and relaxing. There was no stress about traffic or like other trips, an Uber showing up on time or a bus being available so early in the morning. We charged our phones on the ride into town, sipped on the complimentary water that was provided, and started our adventure to California calm and carefree. I cannot say enough wonderful things about Steve and his staff. Cheri Sullivan Raynham, MA

Scheduled a ride to the airport and he never showed up, never answered the phone and never called…read more We even talked him a few days before to confirm and he said yes it's confirmed and he accepted payment. Traveling is already stressful and then to have a company you paid for a service they provide not show up is just a horrible way to start a trip. Do not use this company. He should not be in business if we wants to offer services and not fulfill them.

I've used Town Taxi for a few years now, off and on, usually when I can't drive myself. I like to…read moresupport a local business. Lately I've been making reservations for weekly trips to Boston and they've come through each and every time. Pick me up at 5am for a trip to Jamaica Plain? It's zero dark thirty when the driver arrives, we never see the sun before arriving, in spite of the fact that neither one of us knows exactly how to get where we're going! No problem, that's what a GPS is for! Pick me up at 7am for a trip to Mission Hill? Sure, they're already waiting on me when I walk outside to wait for them! Pick me up for a return to the South Shore AND deal with expressway traffic? I'm the only one complaining about everybody else on the road, the TT driver is just driving to get us where we're going! Ricky has picked me up for travel to and from the Black Falcon Cruise Terminal more times than I can remember. He always gets me there with time to spare and he always finds the exact best spot to drop me off or pick me up, even the day when they unexpectedly changed the pick-up rules out of the blue and a very stern Boston cop disagreed with my previously agreed-upon waiting spot. I got kicked out of my wait place but Ricky drove around and found me. Even a quick trip around town comes with a friendly face and no complaints about a small fare- you have to tip for that alone! Make a reservation ahead of time if you need them for some ungodly hour, as I do, and they'll be there.

The van that came to collect me was difficult to get into due to the height of the van floor from…read morethe driveway. If you are not an athlete, a step would have been helpful. The driver had the radio on with sports game on one occasion and a talk show on another when I would have preferred to have quiet or soft, easy listening music at low volume. Other than that, they were prompt and got me to my medical appointments on time.

This was my third trip using this company, the first time was with a nice woman good driver…read morepleasant, trip #2 I thought maybe he was having a bad day, the 3rd trip I thought hopefully I will get a different driver...NOPE THIS time more aggressive, while making small talk he became very argumentative & demeaning towards everyone other than a white male. Swerving in & out of traffic not just discourteous but dangerous & unfortunately we are at their mercy. Then he started talking about ex-wife I thought perhaps the poor guy is in the midst of a divorce try not to judge .. then I learned he had been divorced for over 20 years!!! When I called office to complain he basically told me I was lying & that the driver was the best he has ever had.. just then I recognized the tone of his voice & realized I was speaking to the actual driver/owner.

I felt compelled to write another review of this company after seeing an obviously bogus review…read moremost likely written by the owner of this company telling me that I don't know the difference between a "car service" and a "taxi service". First of all, Travelers is listed under "taxi service/airport shuttle". I have used it as both and was left waiting at Logan Airport for so long after making an advance reservation that I took a taxi home. Call it what you want, it's a car with a driver and certainly not a professional car service like Carey Transportation which has a Mercedes and uniformed driver. I was also left stranded at Greenbush Station in Scituate after making a reservation hours in advance. The guy who answered the phone was on his own cell phone and the only driver working. He told me there was nothing he could do. He was the only driver on and couldn't pick me up for 4 hours! The person working in the morning hadn't told him anything. So you can call it a car service or anything you want, I call it amateur. I have used sedan and limo services all over the country and in the UK and never been treated worse than by this company. This business is rubbish, look elsewhere. I think Yelp should investigate the bogus review by the owner or someone connected to him in response to my previous review. It seems he chooses to respond on here rather than picking people up as he agreed to or finding someone who can.