We call for Roadside they give us exact time of arrival. Great service on time recommendread more

All City Towing does jump starts, lockout and flat tire service in addition to being a 24 hour…read moretowing service. I called them when my fiancee's tires were slashed this morning. Their response was prompt (less than 1 hour), their prices were fair ($85 for a ride across the city), and their service was friendly and professional. Having to be towed always sucks, but what can I say, positive experiences with companies in the automotive service industry are something to write about!

This is the second time I've had an issue with this company. I brought it to the attention of my…read moreproperty management team and followed the exact steps I was given regarding my loaner vehicle, yet it was still towed, which was extremely frustrating. That said, I do appreciate Kevin, one of the owners, for reaching out personally, taking accountability, apologizing, and ultimately making things right. While the situation was stressful, his response and effort to resolve it did make a difference.

Three-hour wait, constant false ETAs, and a rude driver (dispatched through Geico)…read more I would not use Superior Towing. We were dispatched through Geico roadside assistance on a Thursday night in the Chicago suburbs. It was raining, but not storming. The tow took 3 hours to arrive, and the updates we got were unreliable: 30 minutes, then an hour and a half, then 45 minutes, and an hour, then 15 minutes, and finally a call saying he'd be there in 10 minutes. It was a full three hours of being told the wrong thing. I completely understand that wait times are NOT the drivers fault. That is dispatch, time, who is available and when. 3 hours was not the towers fault at all plus traffic is always a factor! When the driver finally showed up, my husband handed over the keys so the car could be put in neutral. I didn't know that the keys were passed over for contex. As he started chaining the car, it looked rough and jerky, so I rolled down my window and politely asked, "Would you like us to put it in neutral for you?" He cut me off mid-sentence and snapped, "Ma'am, I've been doing this for 10 years," and said something about being "snappy" and doing his job. His hands were up in the air and his body language read as very frustrated and pissed off. After waiting three hours in the rain, being talked down to for offering help was insulting. He then pulled out the keys I didn't know he had and put the car in neutral himself, which made the whole exchange feel even more pointless and left me feeling terrible. In the end, the car got towed to where we requested. Long wait, no reliable communication, and an unprofessional attitude when we tried to be helpful. This left our night feeling off and hard to shake. Go with another service. 1 star 0 if possible

AAA has dispatched Lucky's to help me multiple times and all my experiences have more than fair…read more They are usually faster than the wait time suggests. In one case, I was quoted it would be an hour and 20 mins for a tow and within 10 mins, a driver was calling me to say he was about 10 mins away. Always felt safe. No issues at all. My last experience involved a tire change and after a tow truck driver didn't have the right tools to fix the problem, they found another driver that was less than 10 mins away to come and fix the issue.

Towed car even tho we had a permit sticker and still wanted us to pay for towing when sticker was…read moreshown!!!! And car was damaged underneath!!!!

What a great experience from this company,Bella and Bob where friendly and very accommodating.They…read moregot to us in a reasonable time and a fair price.Gid forbid I need to but I will definitely use them again. Thanks again Maria

Max towed my car today and was on time (early) as well as safe and efficient. Grateful for his help…read moreand he was fairly priced for a Sunday.

I didn't know how Eddie was going to get my car off the curb without creating more damage. But he…read moredid, with expert precision. Thanks Eddie you're a true professional.

Jason was the towing truck driver that picked up my truck. Jason went beyond my expectation was…read morevery polite and he noticed my truck brakes weren't the problem as I thought and wanted to make sure before he towed it away that i was aware that my truck was in working conditions so I would get charged for a labor that was not the problem. It's a big help because as a female not knowing nothing about mechanical car stuff was very grateful he took the time to explain and give me his opinion. So I won't be charged for something that didn't need fixing.

I called AAA due to a dead battery and keyless entry not working, nor the key on the FOB, leaving…read moreme locked out of the car and unable to get under the hood. AAA sent out Juan from T & A Towing who was prompt, professional and personable. He was able to unlock my vehicle and replace my battery. The cost of the new battery was very reasonable and the overall process was as best as could be expected. Highly recommend Juan.

Raúl arrived quicker than expected and was able to get me back into my locked out car without…read moreissue. Thanks, Raúl!

These guys helped turn an awful experience into a great one. During the last big snow, my car bit…read morethe dust and would not start. I was parked on a busy stretch of the street and of course also at a metered spot, so it was pretty important that I got my car back home. I called about every tow company in the book, I was told that it would be about 4 hrs before a truck would be available. Finally, I called up Kasia's Recovery. They were absolutely professional and had a truck immediately available. The driver, was there quickly and was very nice. It's all too often that you get a driver that seems bothered by having to hook you up but they did it all with a smile on their face as the snow came down and the temperature was well below freezing. I also found their rates to be absolutely reasonable. I cannot recommend these folks enough. Kind people who are happy to help - priceless!

Kasia's Recovery is great. Fast, priced fairly & they are very nice people. Nothing more…read morefrustrating than being stuck on the side of the road & you need a tow. Highly recommend them.

The best tow in town! I highly recommend JM Towing for any of your towing needs. They are…read moredependable and their prices are more than fair. With other tows I have had to wait and hope they were coming but with JM Towing they updated me on arrival time, came when they said and the flatbed tow was very professional. Thank you for your service.

I had an excellent experience with JM Towing. I will save their number in my phone, just in case I…read moreever need it again! Their prices are very reasonable and they can get into tight places in parking garages that most other companies cannot. Highly recommend!