Our mechanic recommended this place and oh man - it's awesome!…read more I pulled in and they guided me directly into the bay, handed me a complimentary bottle of water, got my info while already starting the oil change, cleaned my windshield, topped my fluids, didn't upsell me on an air filter (actually said "you know, I wouldn't replace this. It looks good."), and I was out in 15 minutes! They even topped off my tires for free, which had gotten low during a cold blast. Stayed in my car the whole time, which is wildly helpful with a 1 year old in tow. They had a coupon online I could use too. The *only* thing I had to ask about was the resetting my van's oil alert, which they happily did. 10/10, an amazing experience. Will absolutely be going back and recommending to my friends!

Quick! Used to live nearby. I've seen the commercials. Finally popped in and I've got to say,…read more"Pretty, pretty, pretty good." Needed an oil change and didn't want to make a dealership appointment. Had to grab my son from school in thirty minutes. Take 5 Oil Change to save the day! Pull up in one of the two lines. They'll ask what you need. Get some information on you and your vehicle if you haven't been in before. You wait in the car. Pay. Roll out. The national commercials show the bottled water and window cleaning. That wasn't my experience but it was quick and easy for sure. Price is about what you would expect for a quick in and out. Maybe a tad high but all the prices and services are clearly marked online. They do have coupons so maybe peep and save yourself $10-25. Doesn't hurt. I don't think this would be a regular occurrence for me but if you've somehow forgotten to get your oil changed or only have 20-45 minutes between appointments this is definitely a strong contender.

Marcus was great ... love his customer service... explained everything and let me know what the car…read moreneeds ... Had great suggestions on what the needed :... my 4Runner always needs full synthetic ... and I know the price of it which here at valvoline was also competitive, meaning it was a good price Overall : efficient , fast, and efficient

Marc was awesome! Brought in my CRV late on a Saturday after attempting to flush my coolant system…read moremyself. He quickly diagnosed the problem, communicated what he was doing, and got things fixed quickly and efficiently! Best part was the whole thing was free, because it essentially ended up being fluid top off (I tipped him of course, they take non cash tips if you ask), but the time it took and the labor put in made it well worth the trip.

Very nice place. Very nice employees and very nice receptionist. The place is clean and they did a…read moregreat job. They actually are glad you chose them and glad you came. I will go back.

This is the place to take your personal car as well as a fleet vehicle! The speed at which the…read morestaff works at is really fast! The owners have their prices set to pretty reasonable also they don't want you leaving in a car that might not be safe to drive. Definitely recommend this shop to everyone!

NEVER. GO. HERE These guys are thieves and goons…read more Literally go anywhere else. I have never felt compelled to write a review for a business until the HORRIBLE experience I have had at Mud's Tires. They've got GOONS working there and this shop should be avoided at all costs. Earlier this year, I brought my Jeep into Mud's to see what it would take to get my check engine light turned off. Well, 14k later, my check engine light is still on. This is the most back-alley and illegitimate mechanic shop I have ever dealt with and I am embarrassed I ever went here. After having to bring my Jeep back into this shop and having it stay over night there for a total of 60 days this year, I decided to cut my losses and accept that these dirtbags were never actually going to honor their "warranty." Mud's claims to have a warranty for all work performed but they won't actually honor that, when you inevitably have to bring your car back in when their shotty mechanic work immediately fails. They will try and convince you that you have to spend more money with them to actually fix the problem this time. They will pretend to work on your car while they keep it for a few days/weeks and you are without a way of getting around. This happened to me and when I complained to the owner he tried to gaslight me and tell me the issues I was having with my Jeep, after paying him thousands, were somehow my fault? I've attached a screenshot of the convo to this review, in which the owner of the shop tells me "I'm not your daddy," after I complained to him about the mechanical work the goons he's got working in there did on my Jeep. Also, I recommend scrolling down a few reviews to read about one customers experience at Mud's in which she over hears the owner complaining about "blacks." This is the kind of shop Mud's is. NEVER GO HERE. They will rob you and your car will run worse than it did before you brought it in. The owner will act like he's your friend and that he's giving you a deal. Run. He's a hustler and don't fall for his tricks. He is not your friend and he will rob you blind if you give him the chance. Lastly, I asked the owner for a 6k refund after his goons essentially totaled my Jeep and he said he would sue me for defamation if I gave him a bad review. I've attached a screenshot of that interaction with him as well. Apparently customers take him to court often? Go to a real shop that can actually honor their warranty and has actual licensed mechanics.

If I could give more stars, I would. I went in today for an alignment and was pleasantly surprised…read more Larry and his crew are super knowledgeable and professional, along with personable. Good honest people. What a great experience!! Will recommend to everyone I know. Thanks Larry for the help and good conversation!! We'll be in touch!

've been bringing my vehicle here for years. When I needed a vacuum leak fixed, I trusted them like…read morealways and approved the estimate. Picked it up with the check engine light still on. Codes showed the problem had been there for hours - they never fixed it. This should have been a straightforward repair. When I asked what happened, staff were dismissive. Aliyah claimed my CV axles were causing a rough idle and suggested replacing them. That has nothing to do with a vacuum leak. I asked if they'd performed a smoke test. She said no because of a tear in the intake hose. But you have to seal the intake to run a smoke test - the tear would need to be fixed first for any diagnostics to work. Either they didn't do the work or they're making excuses. I paid for a simple fix I didn't get. After years of loyal business, I expected better. This isn't the shop I thought I knew. Feels like they took advantage of that trust.

Well a person corey.sowa@cbauto told me to email them but the email keeps coming back undeliverable…read moreok well..... I just want to say that there was a guy that worked there when I first started to go there he was Asian I don't remember his name. I felt that he was trustworthy. These guys now I feel they are not. I feel that they are just trying to make money and don't own up to the mechanics mistakes. I really think their mechanic needs more training or a new mechanic. This will be the last time I wright about this and I will be going to a new place that seems more transparent .they said they will let me look at what is leaking .when I tried to do that they made me go out of the area. Thankyou whomever is reading this

There was no wait which was nice. Kyle was efficient and informative. I have an Audi so it requires…read morea specific oil-came to $138. They offered to rotate the tires which I do need, and they were not pressuring but helpful. I asked a few questions at the end of my service and they were more than helpful. Just an efficient, friendly all around great service experience.

Excellent service! Management is great!…read more All mechanics are knowledgeable and friendly. They don't hide any details. The honesty was breath of fresh air. I will be a repeat customer.

Deceptive pricing. Was quoted $120 for an oil change. The cost of the oil change is listed as $120…read more Was handed a bill for $165. Because apparently the oil filter is not included in the oil change price. Garbage will never come back.

The people who worked on my car where very helpful and explained everything perfectly! Also…read moreanswered all my questions!

Hi All This Place is Sucks I was Here on Oil Change on January 2026 and after that My Engine Lights…read moreis On I don't think they changed my oil or they put Correct Oil to my car If u Love ur Car Please don't come to this Place They Sucks...

I had a great experience here! I came in because the splash guard under my car got ripped off and…read morethey fixed it in under 10 minutes for FREE! Really awesome service, will definitely be back!

Quick trip to Big O's to have them check oil level after another shop did work on my truck. Josh…read moreand crew were very quick and helpful! Though the trip only took about 15 mins, this is a great crew of folks!

Great price Once again Big O has saved the day. In each in…read moreevery way. I went camping and it appears that some wires were chewed through. I thought I needed new components but they're very awesome. Technician realize it was just a wiring issue and took care of it. 200 bucks out the door the guys at the counter Josh, Patrick and Brandon. A replacement battery for my key fob. I would highly recommend this place very personable.

I really liked the people and the place for awhile but I was given a recommendation to change the…read morebrake fluid & radiator fluid. I agree'd thinking it would not cost anything more than $50 dollars. At check out the clerk informed it would be an additional $300 dollars. Not sure why this wasn't communicated to me if it was going to so high. Was not going to argue with the clerk since he already provided the service but just felt it was a deceptive to not inform the consumer the price until after he completed the service. Other grease monkey stores like the one in Centennial have been more upfront with pricing. Because of this, I will have to take my business elsewhere. -Dooley Batnasan

This place this exact location is a joke! Bought a brand new car had it for a month tops, bring it…read morehere for an oil change and few days later my engine blows. Don't wanna take responsibility. Won't show video of oil added to my car. even had a mechanic look at it and say the same thing "engine blew cause no oil" I pay for a oil change and the manager has the nerve to state "we don't do a full oil change unless you're completely bone dry or low on the dip stick " very unprofessional and not worth it at all! Zero stars