I've brought two of my vehicles here since I moved to the area. They are always quick, efficient,…read moreand have the best prices in the area. Kind Staff and quality work! I just got an oil change in 15 mins :)

Efficient, friendly and doesn't try to sell you something you don't need. Will definitely come backread more

Quick trip to Big O's to have them check oil level after another shop did work on my truck. Josh…read moreand crew were very quick and helpful! Though the trip only took about 15 mins, this is a great crew of folks!

Great price Once again Big O has saved the day. In each in…read moreevery way. I went camping and it appears that some wires were chewed through. I thought I needed new components but they're very awesome. Technician realize it was just a wiring issue and took care of it. 200 bucks out the door the guys at the counter Josh, Patrick and Brandon. A replacement battery for my key fob. I would highly recommend this place very personable.

Huge shoutout to Cole for fixing an insanely annoying brake issue on my e-bike. The brakes were…read moremaking a super loud noise, and he quickly diagnosed it as a caliper alignment issue and fixed it on the spot. He knew exactly what he was doing and explained it clearly. The rest of the team was also very helpful and friendly. Awesome service -- highly recommend!

Wow! My first time at Jilly Lube, and I'm beyond impressed. From the moment I arrived, they greeted…read moreme at the back, scanned in my car, and asked all the right questions--without ever pressuring me into services I didn't need. As a woman, I've been to places where that wasn't the case, so this was a breath of fresh air! The employees were incredibly kind, holding doors open and addressing me with respectful "yes, ma'am" responses. They told me it would take 10 minutes, and they delivered right on time. After cashing out, they even walked me back to my car with the hood up to explain everything they did. Seriously the best oil change experience I've ever had! I won't be going anywhere else from now on.

Unprofessional and unreliable. Had been bringing my vehicle here for years without issue, can't say…read morethe same anymore. Trust me, go elsewhere.

I've brought my vehicle in twice this year for different issues and each time I get charged for a…read morediagnostic but then told the issue either cant be replicated or has resolved itself. In both circumstances I have experienced the issue I paid to have fixed immediately upon retrieving the vehicle. Go elsewhere.

Marcus was great ... love his customer service... explained everything and let me know what the car…read moreneeds ... Had great suggestions on what the needed :... my 4Runner always needs full synthetic ... and I know the price of it which here at valvoline was also competitive, meaning it was a good price Overall : efficient , fast, and efficient

Marc was awesome! Brought in my CRV late on a Saturday after attempting to flush my coolant system…read moremyself. He quickly diagnosed the problem, communicated what he was doing, and got things fixed quickly and efficiently! Best part was the whole thing was free, because it essentially ended up being fluid top off (I tipped him of course, they take non cash tips if you ask), but the time it took and the labor put in made it well worth the trip.

I went in for an oil change and it was done within 30 minutes. The workers are friendly and…read moreefficient.

They overfilled my oil and it was a complete mess that the next time I had to do my own oil change,…read morethere was so much oil that came out. They did not bother re setting my oil light either and that day they weren't even busy. I was the only person there needing a simple oil change. Customer service was non existent. I had to go find someone in the store just to help me look for a technician. Faulty business practice. Do not take your car there for any auto care services. They will just add damages to your car in the future. Stay away.

Went back to Myles and got the same great service. Thank heavens for the non-dealer auto care. Even…read morean oil change is easy and the magazines are great.

Brought my car in for a clutch problem, they quickly identified the problem and provided a minimal…read morecharge. Honest, friendly and took time to explain my problem. They participate in a mechanics internet group so that they can find out how common such a problem is. They can work on any car issue except body work.

Fixed my problem in no time. Honest shop and a super cool dude at the front desk that helped me out…read morebig. Quick, straightforward, and easy to work with. Really appreciate the professionalism.

If you are looking for a good experience getting something fixed on your car, go here. Fast…read morequality work. I have driven by several times and finally stopped. Found out they DO maintain Hybrids. Yeah... They are right on 120th just East of the lightrail overpass. I needed an oil change, but I got a good overview of what will need to be done 'soon' to keep my car in good repair. Thank you I'll be back.

've been bringing my vehicle here for years. When I needed a vacuum leak fixed, I trusted them like…read morealways and approved the estimate. Picked it up with the check engine light still on. Codes showed the problem had been there for hours - they never fixed it. This should have been a straightforward repair. When I asked what happened, staff were dismissive. Aliyah claimed my CV axles were causing a rough idle and suggested replacing them. That has nothing to do with a vacuum leak. I asked if they'd performed a smoke test. She said no because of a tear in the intake hose. But you have to seal the intake to run a smoke test - the tear would need to be fixed first for any diagnostics to work. Either they didn't do the work or they're making excuses. I paid for a simple fix I didn't get. After years of loyal business, I expected better. This isn't the shop I thought I knew. Feels like they took advantage of that trust.

Well a person corey.sowa@cbauto told me to email them but the email keeps coming back undeliverable…read moreok well..... I just want to say that there was a guy that worked there when I first started to go there he was Asian I don't remember his name. I felt that he was trustworthy. These guys now I feel they are not. I feel that they are just trying to make money and don't own up to the mechanics mistakes. I really think their mechanic needs more training or a new mechanic. This will be the last time I wright about this and I will be going to a new place that seems more transparent .they said they will let me look at what is leaking .when I tried to do that they made me go out of the area. Thankyou whomever is reading this

Service was quick and efficient. In and out in a very short time. Probably the best time to go…read morewould be before noon.

BE AWARE!!! This…read moretesting station is by far the absolute worst emission experience I've ever had in my 60+ years of life. Avoid it all cost. Piss poor management, no communication, the middle of the day of the middle of the week and its's been a 2 1/2 hour wait and we're still 15 cars back. They said one of the machines broke down, but they weren't detouring people away from that line, no other lines were moving, and there was no communication with those anxiously waiting in our cars. Even worse...there was no way out of the lines to exit...customers were getting pissed. It was SOOOOO EXHAUSTING! Total chaos. I tried speaking to management and they were total jerks. I even told them I was going to leave a bad yelp review and his response was "yea, I've heard that every day for months"...HUH? So what in the heck does that tell you people? The only good thing was the people that finally got us through the processs were kind and friendly...but prior to that was a complete nightmare...AND it was 3 1/2 HOURS LATER!!! If I could give them a negative 10 stars I would.