I've been using The Cherokee Group for my annual tankless water heater service, and once again they…read moreproved why they're the company I trust. The plumber who came out was not only professional but genuinely kind and personable. After finishing the heater service, I asked if he could take a look at my three outdoor water faucets. All of them had slow leaks, and one had an old extension fitting attached to a garden hose that was nearly impossible to remove. Even after I finally got it off, I couldn't find a replacement at any big box store or plumbing supply shop. He didn't hesitate for a moment. He walked around with me, examined all three faucets, and explained clearly what was going on. He even disassembled parts of each faucet to get a better look. After evaluating everything, he let me know that all three really needed to be brought up to code and replaced eventually. What truly impressed me was what happened next. Instead of just giving advice and heading out, he offered--right then and there--to fix the worst faucet on the spot. I was honestly astonished. He took his time, removed the old faucet and all the outdated plumbing attached to it, and installed a brand‑new one. No rushing, no cutting corners. Just solid, careful work. Throughout the whole process he was friendly, patient, and easy to talk to. It's rare these days to find someone who not only knows their craft but also genuinely cares about the customer's experience. I couldn't be happier with the service I received. The Cherokee Group continues to earn my trust, and I highly recommend them to anyone needing plumbing work in the Sevierville area. Be sure to ask for Tucker.

Responsive! Showed up on time and the completed project was right in line with the expectations…read morethey set. Very happy with the work performed.

Arrived on time. Finished quickly. Fair price. Would recommend and use again…read more Mr. Russell and his crew were very polite, friendly, and professional. They arrived in a company vehicle, and wore company logo clothing. They took great care when bringing equipment through the house.

Was able to get in touch with Mark on a Saturday and he came the next day to repair our electrical…read moreissue. Honest and up front about his pricing. Performed quick work. Thank you Mark. Hopefully I don't need your services anytime soon, but when I do, I will definitely call you again.

PIAB what a great company to deal with. We were in a panic last night as our toilet had broken…read more Called them around 8:30 and they gave me pricing details and a confirmed time off between 8 & 10 this morning. Great communication by text and email and a great company to work with.

UPDATE 10/14/2025: This company sabotaged my google reviews for my small business in retaliation…read morefor my honest review. I am in the process of disputing the review. This company used to be cove creek plumbing. They rebranded to hide their hideous and dishonest reputation. These people put a septic tank and pump tank beside my spring, destroying the water source for both my cabins. Everything they did had to be redone, costing me more than 60,000.00 in repairs. I surf them, and they had the nerve to counter sue me. Avoid these plumbers. Try pipeline plumbing. They are the ones who cleaned to the mess david sanders made.

Scott and the crew from Blazer are the best. They properly accessed our swimming pool sliding roof…read moreproblem. Put us on the schedule to repair it and executed the repair in a very timely manner. I will recommend them to any person or company. Honest, fair, polite, efficient, qualified and capable is the way I would sum up our experience with Blazer Construction.

After a hiccup with scheduling these guys made it out a week later, handled dealing with the power…read morecompany and replaced our service pole, replaced the panel and remounted the utilities. They are awesome! I would highly recommend them.

If I could give a no star review, by all means, I would. I am absolutely disgusted by the fact that…read morenot only he took the job I needed done and BACKED OUT after 2 days (6 hours worth of work), but also the fact that he solely chose to only deal with my husband regarding the job. I called countless times, texted, etc with no reply from this plumber. Yet, when my husband called or texted his response was nearly immediate. That shows me this man thinks nothing more than that a woman is inferior to a man, which is an incredibly poor business quality and chauvinistic. When he came to refund the rest of my material deposit after cancelling the job he agreed to, he would not even make eye contact with myself (a female), rather he chose to direct all conversation to my husband. This was highly unappreciated as an educated woman, or a woman period for that matter. This plumber will not receive a pleasant review from me to ANYONE. I am not happy with the way he conducts business nor the fact that he is not a man of his word to finish a job he agreed to. If he thought it was too much work and too big a job, all he had to do was originally deny the job. Instead, we were led on to believe he was going to complete it for us and 2 days later, left incredibly upset by his lack of completion. The original timeline given for our project was 2 days. That 2 days turned into 4 days, which we were okay with due to circumstances regarding COVID. Those 4 days then turned into a 'few weeks' scenario which was ultimately unacceptable. Even after he tried 'cutting corners' on our job by not wanting to complete every item on the original list of needs, we agreed to his way and it ultimately led to him cancelling the job. As previously stated, he will NEVER touch another piece of my plumbing or electrical nor receive a recommendation from us. We are highly disappointed in him after we hired him based on a good review from my husband's family.

I had an electrical issue in our motorhome. I called a few other electricians and they would not…read moreeven come out to take a look at it for me. When I called Crim, he not only said he was willing to come out and look but he would do it the next day for me. He looked at the problem and was honest enough to tell me that it was not as bad as the RV tech had told me it would be. Expecting a thousand dollar job, Crim had it all fixed in a few hours and charged me way less than expected. I will definitely use them again without hesitation and I recommend you give them a call as well. Fast service, fair prices and friendly.

I'm very happy with the response time, getting out first thing in the morning, and also the price…read more They identified the problem, took care of it, and showed what was needed to prevent it from happening again. I also thought their price was within the expected, and even very reasonable compared to others out there. I would definitely use their services again!

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.

Kenny did a great job keeping my pool clean at my cabin. He was responsive and reliable.read more

Kenny is amazing person. We use his services regularly since past 3-4 years for HVAC (AC/Heating),…read moreHottub, most of other minor to major maintenance needs with Appliances, Bathrooms, Plumbing and other minor maintenance issues. He provides services fairly quickly mostly within same day of call. He makes sure your issue gets resolved. His pricing are very competitive in the area. I would highly recommend his services to others.

I called them to come and look at my non existing bathroom to have some plumbing put in and I…read morewaited for them to come well they never showed up I tried calling them well the mail box was full. When you make a time for you to be at a place I think you would have the common courteous to show up or at least call and say you can't make it. It seems its a thing in this State I have had people disregard my time and now your on my list to not ever call you or anyone else that does this .

Zeb was recommended to us for a sudden plumbing issue and he came quickly and worked diligently for…read more2 days until he had our line clog free and a new clean out valve installed. Very nice and professional. Would definitely use again and highly recommend.