Wife and I tried for the first time last week....we had the kings wings and the pork shank.....loved everything.....going back this week with friends read more

First and last time here. My family loves to eat out so we have been to many different BBQ places. This has to be the worst. We ordered the Bone Fire that has your food over charcoal. The concept is neat but it over cooks your food. I also ordered brisket that was to dry to swallow. The mashed potatoes and fries were good. Everything was just over cooked and lacked unique flavor. I recommend Bad Brad's instead. The waitress was Jasmine and she was super nice, but btwn the bar taking 20 minutes to get a drink and the over priced food it's just not worth it. read more

Me and a friend were in Smokey Bones on 5/16/23 around 8 PM. Not very many people in the place, less than 15 customers. Yet the service was VERY SLOW. We had to continually wait on our drinks. We would look around and not see any workers in sight, they were apparently in the back somewhere. We canceled our plans to eat there and went somewhere else. read more

Not entirely sure how to rate this place. When we went inside, I open the menu and to my surprise, the actual menu inside the restaurant and the menu they falsely advertise online are completely different! Wont be coming back or recommending. What BBQ spot doesnt have rib tips?? read more

Very unorganized. Long wait Over priced food Cold food hot plates Management is lacking half tables food comes out after all other has eaten the other parts are just out of stock or missing read more

terrible place slow service brought everyone food one at a time party of 8 One person never got the food but one persons I. my party of 8 took 40 minute to get my sour cream manager could care a less food was terrible do not eat here The barbecue sauce all greasy nasty dirty it fell in my fries soooo slippery and discussing even the ice water was warm had to take my son to taco belll rediculous willnever gooo. back The manager never came to even apologize The waitress slower than a turtle read more

I had the ribs, corn, baked beans and they were AWESOME! The price was good as it was the special $14.99 for a full slab. It would have been well worth it at $20.00. Ribs were fall off the bone and filled up the plate. Corn was sweet and may have been grilled, it was great. The baked beans were very good also. We had Sydney as our waitress and she was very attentive and polite. Great service and quick, hot food. The restaurant was very clean and really well decorated. read more

Ali was my server & she was amazing! Very kind & made sure we were good the entire time! food was good!

Tried Smokey bones for the first time and we were happy! Service was great and there was no wait. read more

Smokey Bones - Pretzel app - Barbeque Near Me - Utica, Michigan

Thank you for your response to my Yelp Review for our food purchase for our office yesterday 9/28. While it is never easy to leave such a scorching review the food was truly everything I said it was. I have been in corporate foodservice my whole life and I know it is our passion to make sure our food products are pleasing and satisfying to our customers. Our company also offers a Smokehouse food station on occasion to our clients and we understand all that goes into managing food production, recipes, waste, repurposing, etc. We also fully understand the challenges restaurants and our business have been forced to deal with in hiring competent and skilled labor and trying to do our best to oversee and manage production. Like I said in my review, I think it would be best to pay closer attention to production and lean more toward under producing food than over producing. I believe you are better off running out and make fresh for the next day of business. I have a lot of friends who own restaurants and I know it sounds easier said then done but they are not afraid of running out due to the volatility in measuring participation and patronage because of this unfortunate economy we have been dealt. For that reason, I do not just write off a restaurant because I have a bad experience and I strongly believe in being transparent and truthful with restaurants so they can address and fix the problem. Trust me, we have gotten bad feedback as well amidst apologies for telling us what we needed to hear. The truth is I appreciate when people tell us any issues we have regarding our services that will allow us to take corrective action and right the ship. So thank you again for acknowledging my feedback and your response. read more

Smokey bones is so yummy I love the nachos and great service especially by De'vonn Oneal

First off when into there just a few minutes ago me be a bartender my bartender was by far the worst of the worst the person she was training was way better first of my roommate is a white female and our bartender didn't even approach us she stood in front of the computer and took our order I really don't have time to list everything but the food was amazing the service at the bar was horrible and me being me will definitely tell all my restaurants families not to go there if this bartender is working shameful read more

The food was amazing, only reason I'm giving it 2 stars is service was horrible. Couldn't get buzzed if you brought your own alcohol couldn't get fed if you owned the place. Food was a 4.1-5. service -7- out of 5......got charged for stuff I didn't order didn't say anything because I knew that it would take 30min just to fix the bill... read more

unfortunately the restaurant was backed up due to it being a holiday and some equipment issues and short staffed like many places are the employees handled things professional despite the sometimes irate customers people should understand staff is extremely hard to come by and respect the employees that show up and handle things professionally under the circumstances even while being cursed at while doing their job patients is something that everyone should extend in situations like these we would want nothing less if we were in their position read more

just had lunch at Smokey Bones in Clinton Township. The St Louis ribs were fantastic- so tender. Our server, Kae, was terrific. She gave great suggestions on the menu and had excellent customer service. We will certainly be returning read more

Umm...not really what I was expecting the menu online made everything look so good and then you get there and it's just not it. I had a pulled pork sandwich and was literally having to "pull my own pork" they threw a couple of big chunks of meat on my bun... read more

Our food was outstanding. The BBQ burger was very tasty w a slight hint of smoke flavor. It was cooked perfectly and the potato wedges were a nice side. The brisket grilled cheese w tomato bisque is also another tasty option. The nacho looked incredible too! The manager was very friendly and quite encouraging to all the staff. The restaurant is very clean, bright and has a positive atmosphere. I wanted to leave a 5 star rating because obviously they have gone out of their way to ensure they fixed what brought in lower reviews. Sign up for their emails and get their coupons! read more

For a place that specializes in BBQ this place place falls way short. The servers all seems nice and attentive but the food is under par. 8 small wings for 14.00? They looked and tasted like they were taken out if a fridge microwaved then served with sauce on top. Ribs were rather tough and chewy. Coke slaw was dry and tasteless. I had to ask for their 19.95 rib special. It's online only?? If you want home cooked BBQ, this is not the place. read more

There smoked wings with the Memphis rub fantastic the ribs very good the brisket was also very good baked beans with brisket meat in it wow we will be back read more

I'd probably wait a while to come back. Hopefully they'll find themselves with an experienced team at some point, but for now they're a disorganized mess. We came during late lunchtime, and our server had one other table besides us. We didn't see her for about 15 minutes when she finally came to take our drink order. Our food finally arrived right as we began thinking it was really taking too long for how slow they were. Then once again, our server was missing for 15-20 minutes after we finished our food and needed our bill, and then we had to wait for her AGAIN to actually come take our card. The food itself was pretty average BBQ, and the portion sizes were good for the price (at least for the pick-2 favorites combo). read more

The food is excellent. It wasn't crowded but took 45 minutes to get our food. Good selection of BBQ sauces. The baby back ribs were fall off the bone tender. read more

Tried this place tonight. Food and service were both good and the price was fair. Building and the bathrooms were both clean. Was a good experience. I would recommend Smokey Bones! read more

Yhe food was top notch, over the top amazing!! So many things I want to try it will take me 50 times to try it all!! Also great drinks and great service!!! read more

If I could give zero stars I would - first and foremost the bartender messed my boyfriends drink up right away. Then we got the whole trio of meats my steak was literally cold to the touch, the chicken that was supposedly "smoked" looked like it was frozen chicken, no taste at all I would've rather went to Taco Bell and saved $100... read more

The food was outstanding. We ordered the Pulled Pork Platter. It was BOGO. We were pleasantly surprised. We assumed the portions would be smaller. The portions were huge, and included fries, Cole slaw, and corn bread. The pulled pork was juicy. The flavor was delicious. The service was wonderful. The music was a variety of genres. We were able to have a conversation, without screaming at each other. It was a wonderful experience, and we will be returning. It is the best BBQ restaurant in the area, and we have tried many of them. Sorry, we took no photos. read more

Food amazing the service tonight was great she was sweetie the manager took care of my dinner because my dinner was not right he was a good manager to we been going to the one in Shelby twp Michigan since it open up love everything we share our dinner all the time alcohol drinks are great to read more

Arrived for a late dinner during the week. The food was fantastic, the service was great and the atmoapher very welcoming. For barbeque, the price was good. I will definitely go again. read more

I went to the Maumee, Ohio restaurant on a coupon, spend $25 get $10 off. Myself, my grandson and daughter got a sampler plate that was fantastic, nice portions at a good price even without the coupon. Our server, Jake, was superb. Not only was he prompt and courteous, but he was helpful when we were trying to decide what to try. We will be back read more

Food was hot and fresh, service was great and management continued to check in and make sure we were ok. Overall it was a great experience and I would definitely return. read more

I noticed this restaurant a couple of weeks ago and finally got a chance to stop. The hostess was very pleasant and engaged in conversation as she seated us. Olyvia was our waitress and took our drink orders. She answered a few questions about the menu and I decided on the Brisket Stuffed Grilled Cheese and baked beans. We also ordered the skillet cornbread with pecan butter. Everything was very tasty and the cornbread was awesome. My friend had the chili and said it did not disappoint. Another friend ordered the salmon and said that it was cooked to perfection. We will definitely visit again. Olyvia was the best waitress we experienced in a long time. She truly enjoyed her job and knew what we needed before being asked. Great food and excellent service is a winning combination. Keep up the good work. read more

We don't like Ribs that fall off the bone however they were tasty. Service was ok and Ambiance was ok also.

Really good Mac n cheese and the honey hot boneless wings were great too. Will definitely be back.

Ive just tried this place and it is amazing. The service was goof and the food was amazing! I would definitely come here again.

Honestly the food was really good and our waitress Brianna was an absolute sweetheart. We ate there for happy hour and the drinks were strong and our food was really good and fresh. I really enjoyed the wings & pretzels! The sauces are really good and so was the pulled pork. They were out of turkey so we'll be back to try that. Mac and cheese wasnt my favorite but my husband added pulled pork and bbq sauce to his and he said it was good. Definitely a good spot and a chill vibe. Totally different from Bad Brad's and people shouldn't compare the two. read more

First and LAST visit. Terrible Service and Worse Food. After my family of three arrived at our table #73/1, we sat ignored for twenty minutes. Three other servers were oblivious to us while they assisted everyone else while it was not unusually busy. Then a table of four sat down across from us and was immediately waited on and received drinks. I had to walk to the front check in desk to get someone to help us, and the check in girl took our drink order - later delivered by our server (Victoria). We ordered water, a non-alcoholic Strawberry Lemonade (my son liked it), a Smooth Bourbon Blackberry Lemonade (terribly sour and undrinkable), and a delicious sweet Woodford Sour which had a big block of ice, but used a generic maraschino cherry. The Bourbon Blackberry Lemonade was really bad - nothing sweet about it at all, and we sent it back. It was not mixed or shaken, and stirring it did not improve it. We ordered a Korean Pork Belly Pops appetizer and then waited another 20 minutes. A different girl brought it out and quickly left without bringing plates. The other servers ignored us and when I asked the bar staff for plates they said they didn't have any. We ended up taking turns passing the dish around, and used our napkins, but it was good. Our server was no where to be seen. To replace the terrible Bourbon Blackberry Lemonade, I ordered a second Woodford Sour from our server and then waited another 20 minutes. I asked the guy who delivered our meals about it, and received it promptly. However, it was a completely different tasting drink, un-stirred, not very good, and very strong. It wasn't sweet and I had to let the ice dilute to drink it. It seems the bartender does not measure their pours, content ratios, or follow a recipe. My wife ordered a side Caesar Salad and 8-piece Memphis dry rub wings. The salad had wilted red and brown lettuce. She barely touched it and only ate three of the 8-piece wings before feeling sick. It's hard to say if it was the salad or undercooked wings that made her sick. My son ordered a pulled pork sandwich with fries and could only eat less than half of it. The meat was dry like jerky, and the bun had a sickly surgery taste. The fries also tasted strange and he only had a few of them - even though he loves fries. I ordered the full rack of Baby Back Ribs with BBQ beans and coleslaw. Instead, I received ribs with baked potato and sour cream, and coleslaw. They corrected the error, but I had to wait another 10 minutes to get the beans which were ok (I think they use canned), but the coleslaw was sweet and creamy. The ribs however were dry and tough, and looked like they had been sitting under a heat lamp for several hours. The BBQ sauce was dry. It was also very strange that the table BBQ sauce bottles were all worn off and unreadable. We had to guess what each was, and this was supposed to be a new location but had worn out bottles. Finally, we ordered the Bag O' Donuts desert for take out since my wife was feeling ill and went to the car. Our clueless server (Victoria) never asked if we wanted to take home our mostly un-eaten food. We wouldn't have, but it was painfully obvious she was a very young new hire with very little if any training. We were never asked nor received additional drinks (water or lemonade), and ended up sharing our ice water. The final comedy of errors was the bill. I asked about a military discount which she replied, "Yes we do, I just need to get a manager." A few minutes later, I received the same bill as she forgot to ask her manager. She never even left the cashier terminal which was in full view to even ask. This whole experience was atrocious and we did not feel welcome there. The staff ignored us, our server was mostly absent, absent minded, and oblivious. We waited 20 minutes for a table, waited 20 minutes for a server, received terrible drinks, waited another 20 minutes for an appetizer with no plates, waited another 20 minutes to get a second poorly made cocktail, received poor quality (not fresh) salad which made my wife sick, and the meat was dry and the fries and bun tasted funny. There also wasn't a manager anywhere in sight until we were leaving. I spotted a woman in a red shirt who replied she was one of the managers. I tried to withhold my frustration while describing some of what had transpired, but she appeared completely indifferent. I plan to contact the corporate office to let them know about this location, but not to receive any discounts or free meals. My family will not be returning here or likely any other location again. read more

Service awesome.. food great.. remodel amazing... 3weeks open and doing a great job Thank you read more

If i could give 0/5 I would. My first experience at this location was good but On my birthday today I made a reservation for 7 for a party of 6.. when we arrived we waited patiently in the lobby and it didn't seem that busy inside but it was over 20 mins before we were acknowledged then asked have we been helped after finally being acknowledged. This was such an inconvenience to my time and plans for the rest of the night! Do better read more

Would recommend. I don't understand how this place doesn't have better ratings. We went here for my moms birthday. We had a great time. Food was really good and the service was excellent. We enjoyed the chipotle sauce so much we bought a bottle for home. The manager was really nice and all the staff were super friendly. read more

This place is going downhill fast. Took my family on a Saturday night and it was dead, that should have been our warning. Started off by ordering some drinks where they denied my sons fiancé due to claiming her state of MI issued drivers license was fake. We ordered our food and they brought my daughters wings, which was her meal, out over 15 minutes before any other food came out. Finally got the rest of our food after a manager who checked on us had to go back to the kitchen to get it. The food was disappointing, way too salty and not a true smokehouse flavor. Our waitress was nowhere to be found and we had to go to the bartender for a refill of water. Overpriced and disappointing. We will not be back. Looking forward to the new restaurant that will replace this one when they go out of business shortly. read more

Ordered Ribs, Brisket, wings, Pulled Pork, and Beans, mac n cheese, mashed potatoes/gravy, corn bread to feed 10 people, Called as they opened on a Saturday, by 12:15 I was on my way, 2 huge totes of food. Everyone thought everything tasted awesome. Service to help package and load in my vehicle was over the top. read more