The service is SUPERB, I learned a lot! The store is full of all sorts of stuff and if you don't…read moresee it ask? I am sure it's there somewhere. Fast getting in and out but mostly the knowledge that I gained was amazing. 24 hrs. open, it doesn't get any better than that!!!

A nice little shop. Very clean and they have such a large selection of pipes, CBD, pens and more…read more I had a lot of questions and the employees were super helpful and were very detailed and patient. They have occasional events for the public, keep a look on their Facebook to see when. I wasn't able to go the previous one, but am definitely looking forward to the next. Looking forward to seeing more of what they offer soon.

Great vape shop with a solid selection, good prices, and helpful staff. Store was clean, organized,…read moreand customer service was on point. They took the time to answer questions and help me find exactly what I needed. Definitely recommend and will be coming back!

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

cute pipes and accessories---friendly informative staff…read more and as much as i dislike this word...i bought the new energy "pussy" drink must say...pussy is tasty!! hahaha [richard bronson-virgin air, mobile etc...millionaire dude owns the drink--go figure]

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!

Meant to leave a review for here awhile back but forgot ! I believe the nice man from last time is…read moreKevin ! Returned last night for some goods and was pleased with the customer service so I wanted to be sure to leave a review this time. The guy who helped me this times name was Kennedy! SO nice SO helpful. Will definitely be back. I actually had to return today because I couldn't figure out the device I just purchased and Kennedy was there to save the day AGAIN! Wouldn't go elsewhere

The crew here is impeccable!! Excellent location !! Love the vibe and layout of this spot , and…read moredon't get me started about the legendary artist roster that has ventured through this and their previous location . Truly the bomb diggity y'all (**)

The service is always fantastic and the shop is nice and clean. Prices are fair and they have a lot…read moreof products! Only positive experiences here!

The staff is awesome. They are always prompt with customer service. They offer deals and answered…read moreall my questions on products. Great store and amazing staff.

Evan was very helpful with my default decision. Luckily, the puppy made it. He had a great…read moreknowledge about his edibles and what not I appreciate patience. Sorry for the mess but you definitely handled it well and enjoyed himself . Have a good work Evan

Organize & clean also smells good! Customer service was good I was well attended. Just a bit…read moreexpensive on small items

The selection and pricing are great, but where they especially shine is their service. Tiffany is…read morethe best! Staff is so helpful and nice. It was my first time there but they made me feel like a regular, better yet like an old friend. I will definitly look up Cigar Time and their othwr locations. Highly recommended!!

Great place large selection of cigars. This particular Location has a lot of history. And the owner…read moreis very knowledgeable of the product and provides excellent customer service.

Store was recommended to me by a cousin. Dude named Fabian helped me find what I was looking for,…read moregave me a few options and feedback from other people on the product to help me decide which one to get. I highly recommend this shop to other people.

My favorite smoke shop! Connor is so great At explaining how…read moreall of the products work and the prices are the best/fair inner loop'

I'll admit it: I am a vape addict. Have been since day one, and I've owned everything from the…read morelittle e-cigs that first came out almost a decade ago, to custom box mods. It's my wubbie: first thing I do in the AM, last thing I do at night. Hey, admitting you have a problem is the first step, right? Anyway, the reason for my lengthy intro is to explain that I am a very picky shopper when it comes to vapes and vape products. I know what I want, and I have been let down by the selection (or lack thereof) at other stores. Not the case with Smoke Envy, which is now my go-to spot in H-town! Every time I leave the place, it is with a smile on my face. I can't say enough about the cool, welcoming vibe, and the friendliness & knowledge of the owner Joe. I've been to all the other smoke shops in the area, and Smoke Envy has got them beat, hands down! As far as selection, outstanding service, good value, and great vibes, Smoke Envy is THE BEST. There's no "attitude", no sales pitch, and Joe and his employees really know their stuff. They are more than happy to help if you have a question or a problem, even if its with a product that you bought elsewhere. Joe is also wonderful at giving suggestions and recommendations, and pretty much every time I stop by, I leave with something new & very cool, even if I had just come for one specific thing originally. Dammit! Lol! Joe: you are the man! Kudos to you for running the best smoke shop in Houston! I appreciate your genuine interest and sage advice, you've never steered me wrong. At Smoke Envy, I always feel welcomed; never rushed or pressured. You get the sense that the staff really cares, and they convey a real sense of community, rather than being "cliquey" or just wanting to get your money. Bonus: be sure to check out their extensive glass selection by local artists! Especially by Ninja... he has some mind-blowing, creative, collectable designs that any smoker would be proud to add to their collection. HIGHly recommend ;)

This place is awesome;…read more Owner is very knowledgeable and the products are extremely high quality. Definitely recommended for the true connoisseur