I'll start by admitting I'm no expert when it comes to smoking products. But I have been to my fair…read moreshare of smoke shops and I know what quality is and isn't. Burn definitely is quality. You'll never feel sleezy browsing the store. The employees make you feel welcome and gladly answer any questions you might have in a clear way. Burn has a lot of products and the store is very clean and accessible. Make this your shop for smoking goodies.

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

I happened to stop by today since I was in the shopping area & had been wanting to try some DELTA 8…read moregummies. I was greeted as soon as I walked in by William, and he was quick to assist me with the items I was looking for. They even have a promo going on right now until February 14th where you're able to get a free product or two, depending on the cost of your purchase. No strings attached either! Which was a nice surprise. I signed up for their reward points and plan to be back soon :) Thanks for the efficient service on my lunch break!

Good vibes and great customer services are well versed in their products. Shout out to Jada for…read morebeing a great informational and informative type that know her stuff. Highly recommend this place for people who want clean products without the hassle of not knowing what they are getting.

Cool, place that is tucked away, but actually easy to access off I-10 & TC Jester. Owner runs and…read moreoperates the place and very knowledgeable about the products and can give suggestions based on your personal needs and requirements. This place is clean and comfortable, not a dark and spooky head shop, well stocked merchandise even had CBD for pets which Charlie was very happy about. He's a 16yo dog that is in a bit of pain, but they had a good suggestion and he is walking and resting well now. They even have a space set-up for local artisans to sell their items, and a little outdoor sitting area on the side. Highly recommended, will not go anywhere else since I found this place.

Easily the best smoke shop in Houston . Super friendly and knowledgeable on everything . Imo…read morecheaper than a lot of nearby places too . They even have a back patio !

Meant to leave a review for here awhile back but forgot ! I believe the nice man from last time is…read moreKevin ! Returned last night for some goods and was pleased with the customer service so I wanted to be sure to leave a review this time. The guy who helped me this times name was Kennedy! SO nice SO helpful. Will definitely be back. I actually had to return today because I couldn't figure out the device I just purchased and Kennedy was there to save the day AGAIN! Wouldn't go elsewhere

The crew here is impeccable!! Excellent location !! Love the vibe and layout of this spot , and…read moredon't get me started about the legendary artist roster that has ventured through this and their previous location . Truly the bomb diggity y'all (**)

Great local spot. Awesome products and great prices. Staff is excellent as well--shout out to Jimi…read morefor his great service. Highly recommend this store.

Julie is very nice and knowledgeable. The prices are high and the selection is low and not of good…read morequality.

I've been coming to this shop for a little over 2 years now…read more I usually come for the incense, oils, and papers. They always have the RAW products I need and an awesome selection of incense too. It seems like a few people have had less than pleasant experiences with the folks that work there but every time I've been, everyone is super chill, down to earth and always willing to help.

Store was recommended to me by a cousin. Dude named Fabian helped me find what I was looking for,…read moregave me a few options and feedback from other people on the product to help me decide which one to get. I highly recommend this shop to other people.

I didn't grab his name, but he was very helpful! Gave me a lot of options for what I was looking…read morefor. Inside is very nice & clean; it smells great as well! Will definitely come back for more!! 06/27/2025 7:00 PM

The owner, Z, was awesome and super welcoming and helpful. The place smelled amazing as he had some…read morecandles going. The store was super clean and nice and bright! I live right down the road and disappointed in myself for not coming by sooner!!! Great prices and you get a good value for what you pay for. I recommend and will be coming back. Thank you!

Good stuff a little pricey but worth it. They do have sales so try and call them before making the…read moretrip.

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

The service is SUPERB, I learned a lot! The store is full of all sorts of stuff and if you don't…read moresee it ask? I am sure it's there somewhere. Fast getting in and out but mostly the knowledge that I gained was amazing. 24 hrs. open, it doesn't get any better than that!!!

A nice little shop. Very clean and they have such a large selection of pipes, CBD, pens and more…read more I had a lot of questions and the employees were super helpful and were very detailed and patient. They have occasional events for the public, keep a look on their Facebook to see when. I wasn't able to go the previous one, but am definitely looking forward to the next. Looking forward to seeing more of what they offer soon.

My experience here was beyond amazing. I am not sure what the workers name was who helped me but he…read moretook his time to show me each piece and told me about where each came from and how they could benefit me. I am really happy this shop buys local made glass and other products. And I'm proud to purchase from here and the piece I bought has done me well thus far. Thanks for helping me out and I will definitely be back again soon.

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!