A nice little shop. Very clean and they have such a large selection of pipes, CBD, pens and more…read more I had a lot of questions and the employees were super helpful and were very detailed and patient. They have occasional events for the public, keep a look on their Facebook to see when. I wasn't able to go the previous one, but am definitely looking forward to the next. Looking forward to seeing more of what they offer soon.

The service is SUPERB, I learned a lot! The store is full of all sorts of stuff and if you don't…read moresee it ask? I am sure it's there somewhere. Fast getting in and out but mostly the knowledge that I gained was amazing. 24 hrs. open, it doesn't get any better than that!!!

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

I came in after a long day only to be meet with a terrible attitude from Jordan. no patience at…read moreall! westheimer location

I'll start by admitting I'm no expert when it comes to smoking products. But I have been to my fair…read moreshare of smoke shops and I know what quality is and isn't. Burn definitely is quality. You'll never feel sleezy browsing the store. The employees make you feel welcome and gladly answer any questions you might have in a clear way. Burn has a lot of products and the store is very clean and accessible. Make this your shop for smoking goodies.

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

My experience here was beyond amazing. I am not sure what the workers name was who helped me but he…read moretook his time to show me each piece and told me about where each came from and how they could benefit me. I am really happy this shop buys local made glass and other products. And I'm proud to purchase from here and the piece I bought has done me well thus far. Thanks for helping me out and I will definitely be back again soon.

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!

Meant to leave a review for here awhile back but forgot ! I believe the nice man from last time is…read moreKevin ! Returned last night for some goods and was pleased with the customer service so I wanted to be sure to leave a review this time. The guy who helped me this times name was Kennedy! SO nice SO helpful. Will definitely be back. I actually had to return today because I couldn't figure out the device I just purchased and Kennedy was there to save the day AGAIN! Wouldn't go elsewhere

The crew here is impeccable!! Excellent location !! Love the vibe and layout of this spot , and…read moredon't get me started about the legendary artist roster that has ventured through this and their previous location . Truly the bomb diggity y'all (**)

Amazing honest people doing their thing! Store is very clean and well kept! I walked in and they…read morepromptly helped me and it was great service!

The service is always fantastic and the shop is nice and clean. Prices are fair and they have a lot…read moreof products! Only positive experiences here!

amzing staff in the new location great vibes and love the styleeeeeeeeeeeeeeamzing locationread more

Organize & clean also smells good! Customer service was good I was well attended. Just a bit…read moreexpensive on small items

The selection and pricing are great, but where they especially shine is their service. Tiffany is…read morethe best! Staff is so helpful and nice. It was my first time there but they made me feel like a regular, better yet like an old friend. I will definitly look up Cigar Time and their othwr locations. Highly recommended!!

Great place large selection of cigars. This particular Location has a lot of history. And the owner…read moreis very knowledgeable of the product and provides excellent customer service.

I've been coming to this shop for a little over 2 years now…read more I usually come for the incense, oils, and papers. They always have the RAW products I need and an awesome selection of incense too. It seems like a few people have had less than pleasant experiences with the folks that work there but every time I've been, everyone is super chill, down to earth and always willing to help.

Store was recommended to me by a cousin. Dude named Fabian helped me find what I was looking for,…read moregave me a few options and feedback from other people on the product to help me decide which one to get. I highly recommend this shop to other people.

I took my cousin here to buy more cbd oil for her vape, and Joe (the owner) was extremely helpful,…read moreand very nice. Dude knows his stuff!!! He was knowledgeable on the benefits and uses of all his products. All of his products are natural and he knows all of his manufacturers and where and how his products are made. You want natural, and top notch products Smoke Envy is where you should be!!!! I'll be back tomorrow

This place is awesome;…read more Owner is very knowledgeable and the products are extremely high quality. Definitely recommended for the true connoisseur