Great customer service from Devon! Will definitely have to make this my new daily vape store!read more

Good prices, knowledgeable, friendly staff. Huge selection of quality brands and a lot of different…read moreitems

customer service is the Best! There selections are great, you can find just about everything you…read moreneed for that moment of relief. The Values are really good as well.

An improvement would be a better guide to cigar options. Staff was really friendly but not…read moreknowledgeable about cigars. Had a decent experience though. Would go back.

I had a very good experience two days ago. I was having issues with cartridges working and an array…read moreof battery issues. The staff in the store was excellent! I explained my issues and he quickly resolved it for me. In addition he had an opportunity to upsell me but did not. He offered a cheap solution and I was willing to pay considerably more. The benefit for the store is that I will be a long time customer now! Stores like this can be unpleasant and times and often don't have staff that is helpful. This was a great experience and I appreciate them and will be back!

Was told about this place from another vape shop that didn't have what I wanted. The guy behind…read morethe counter was knowledgeable and I ended up spending way less $ than I expected. Will continue to go here.

I think this is a great head shop. Has a solid selection. Prices are very reasonable…read more One suggestion. There is usually w volume discount. By two get one type promotion to be had. Plan with your friends.

I'm looking for a tobacco shop with a selection . Not spuraric smoke we got like 303 tobacco. I…read morehate gambler. I do menthol like : golden harvest, ohm, golden leaf, privateer, good stuff, America's best all MENTHOL DAMN IT . TUBES, I DO KINGS 1,BERETTA MENTHOL 2. HOT ROD AUPER MENTHOL 3,GAMBLER MENTHOL KINGS 4. OHM MENTHOL TUBES 5. Hot rod regular menthol 6. Golden harvest menthol tubes

It's sad that I'm leaving this second review. 9 months ago, the crew that worked there, absolutely…read moredid what they are supposed to and took care of their customers. 9 months ago, I left a glowing review and sent everyone there I could when asked about vape stores in the area. Fast forward to today and the manager that was on duty today, had ZERO interest in working with me. He didn't want to help me replace the O rings on my current tank because just like the last 3 exact same Voopoo tanks I had (the one I went in there with today,was the one I got from them only 9 months ago)it started to flood the carb area, AGAIN. Then I asked about replacement tanks since they wouldn't help me with the O ring, what were the current options. The kid I was working with originally doesn't normally work at that location apparently. So he didn't really put in much energy in getting me into something better. So I chose one I've used in the past. I also brought a whole bunch of unopened coils, still sealed in their packaging. I was ALWAYS told in the past that if things didn't fit/didn't work out as long as they were sealed they would let me trade them out. REGARDLESS if the issue the coils didn't work because of my fault or their fault. Didn't matter, they ALWAYS took care of me. That's WHY I went to that Red Star location always. The manager on duty today, gave me ZERO options. Said it was company policy to only do that when they make mistakes. That's new to me in the couple of years I've been a customer. I've spent hundreds, probably thousands at this location over the couple years I've been a vaper. I won't be returning anymore and if anyone asks my opinion about this location, I'll be sending them elsewhere. I understand there's company policy, but what I was asking for a simple trade out of the coils ONLY, one box for a box - simple. I give back an entire fully sealed box of coils and get a new box that for the new tank I was willing to purchase today. Again, ZERO care from the two dudes on the floor today. I understand in retail there can be a fast/high turn over rate. I try not to get too attached to specific staff. But what happened Red Star!? You completely turn away from taking care of your customers to any degree? I doubt anyone will read this. My Google review I made 9 months ago compared to this one tho, MASSIVE difference. If nothing else, I hope like hell the DM for this area sees this review and has a chat with their staff. The sealed coils I was asking to trade, again, fully sealed brand new box of coils that were LESS than a week old. The dude didn't even ask me if I had an account there to see my purchase history. Just full stop did NOT GAF. Do better or y'all will lose more customers with this BS way of handling your customers.

The manager that helped us was super helpful! He knows his product and is super helpful. I love…read morethat they have a printout of the flavors offered instead of trying to read the little labels! Pricing is amazing as well very affordable! Will definitely be returning!!!

PLEASE READ!!! My…read morepartner and I stopped at this store a few days ago on our way home to see if they had glass pieces, which they do not. We noticed CBD cat treats on sale on the counter, and an employee mentioned their CBD dog treats. We have a dog with separation anxiety, so we bought some to try. When we got home, we found that the treats were a brownish color and hard as rocks. Our dog was unable to eat them thankfully, despite multiple tries. The expiration date said 08/28 so we thought the package must have been opened and the treats dried out before we bought them. Yesterday we tried to return them but all CBD sales are final. After some conversation with the nice lady at the counter where we showed her the treats, she called whoever is in charge and they were "gracious" enough to exchange the box for a different one with the exact same 08/28 expiration date, but at least the treats were a more vibrant yellow color like on the box. We got home, and these treats were just as hard as the others. I couldn't even break one with a hammer! I contacted the manufacturer with pictures and the hammer video to see what was going on and hopefully exchange them for some good treats, and it turns out these treats expired in 2023 and somebody deliberately changed the 3 to an 8. This is not okay. We were intentionally sold an expired, unusable product that could have made our dog very sick if he was able to eat it. As it is, we're watching for signs of illness because he did really try chewing on them but so far so good. I will never visit this place again, and I do not recommend anyone else come here either.

Was given the wrong coils and went back in to exchange them only exchanged 3 when I bought fiveread more

14er Dispensary in Boulder is top-notch!…read more Great product quality, friendly staff, & amazing limited-time deals. Don't miss out!

The employees are very unprofessional, and rude to customers, mid quality services and product,…read moredefinitely wouldn't recommend this place at all

Great products and prices. Had Via take me there. They picked me up afterwards. Very nice…read moreexperience. .

Glassware I've been…read morehere a few times to purchase some glass and the selection was pretty good. The staff is friendly and the space is clean. The pricing is a bit on the higher side then I'm use to but they do hook you up with a small discount when you're buying a few things depending on if their feeling extra generous. They had everything I needed as far as a new bowl to replace the one that I broke and cheap handhelds when you're on the go and need a quickie. I'm not a big smoker anymore but I take an occasional puff when I feel like it. Ain't nothing wrong with that ;) Anyway, the only reason why I give this place 3 stars is because it can be so much more. I do come from Cali where some shops like these are out of control fancy with pricing to fit the masses, so maybe I'm just particular. Parking also kinna blows. There's literally 2 or 3 designated spots in the little alley way and curbside parking is cool but I'm not a fan of that because of traffic & police. HAHA! Someone (filtered) did mention that they don't really sell local glass which is a downer considering we're all trying to buy & sell locally these days. Maybe I should look more into that. Not a bad place by all means, so check it out because it might be the best one in the general area of Longmont.