All the staff are friendly, but I want to give a shout out to Blake. He is a very sweet person who makes me feel special and like I matter. He goes above and beyond "just" a friendly employee. He's truly a gem who makes my buying experience worthwhile. He's definitely a keeper as a top tier employee in my book. read more

customer service is the Best! There selections are great, you can find just about everything you need for that moment of relief. The Values are really good as well. read more

An improvement would be a better guide to cigar options. Staff was really friendly but not knowledgeable about cigars. Had a decent experience though. Would go back. read more

Got a call from the ever-so-awesome Adrian on Monday telling me the ejuice Heidi ordered for me had come in! Couldn't get by until today (Friday) and... wait for it lol Adrian did, in fact, have a boatload (8) of my fave ejuice waiting for me :-) Heidi had instructed her team to keep them under the counter until I could get by. If you live anywhere in the area and are looking for a smoke/vape shop -- where the employees won't lie & yank your chain -- stop in & give them a try. Guarantee you'll never shop anywhere else again. Kind of wish Heidi wouldn't have ordered so many bottles lol be quite a while before I'll need more. read more

I come here around 3 times each week, and have for many years. With my frequent visits, the vast majority of my experiences have been wonderful, above average customer service. The staff is very friendly, personable, and all around great. I consistently find that the store itself is always impeccably clean, neat, and orderly. It is a welcoming environment, and I always enjoy being there. I highly recommend Smoker Friendly. They have great prices, awesome customer service, and wide variety of inventory. read more

They had sold us coils for our rig, but we were not sure about the correct size. When we had asked the attendant if could see if they fit and bring them back for an exchange if it were the incorrect size, to which she had replied that it wouldn't be a problem. Come the next day when we returned to switch out the product because it was indeed the wrong size, the same attendant approached her manager for the return and he would not honor what we had been told the night before. This was highly unprofessional, and I would not recommend doing business with this establishment. They certainly won't be seeing these customers again. He was not willing to accommodate us in any way. We left the unused products with them, because we had no use for them. Please save yourself the trouble and avoid this discourteous store. read more