Knowledgeable staff made an out-of-towner like me feel comfortable…read more Very clean and an exceptional selection! The staff member wore a kilt, which made the experience even more memorable.

A great cigar lounge, very comfortable, great selection, I highly recommend this cigar lounge.read more

This place is now CO smoke shop and is run by some of the nicest people now. Much better than the…read more"hookah hookup" people that had owned it before. Great selection of shisha, coals, marijuana accessories, snacks etc. I'm glad that they are the owners now, I'd say give them a shot, great prices on shisha and coals and the rest of your tobacco accessories.

My local spot. Prices are on point with everything else around, lots of selection from pipes to…read morevapes and everything in between, and everyone is always super friendly!

Dude couldn't double check, gave me the wrong brand of grinder. Charged me for the better one…read more Gave me a cheap one. And a it's purple. Not blue. These guys ripped me off, and then couldn't even get me the correct color! And you know about their BS "absolutely no exchanges/RETURNS" so they took advantage of that, and just decided to have fun on my account, swap out a better grinder for a cheap one charged me for the better one..

Kind, friendly and super duper helpful. Head shops can lean towards shady and this is the…read moreopposite. Bright and clean. Great experience, for an experienced participator.

The guy working there, not sure if he's the owner, knows nothing about his products. He couldn't…read morecare less about them too.

Always has deals, competing prices, good selection of disposables, juice, and mods. Friendly cpread more

Can't help but return to this awesome store. I am hooked. Best supply, best brand, and most of all…read moremost chill owners. I can always expect great service, knowledgeable staff, and awesome prices. I WILL be back. You can count on it!

Good service & ok selection of juices. Won't be a regular--out of my way--unless I happen to be…read moretraveling south of ft collins.

I have never seen customer service this bad. The girl with the long hair just wants you out of…read morethere. She will not help you find anything. She just stares at you. I'm sure they will not be open very long at all. The positive reviews are from the store it's self I found out. Found a really nice place where they actually want your business in longmont.

Great store, staff, and product. However it says on Google their hours are 9am to 10pm…read more I'm tryna buy my juice lol and no one is here. I take nothing away from you guys we all have shit happen. Hope you guys read this soon! Still love y'all!

It's sad that I'm leaving this second review. 9 months ago, the crew that worked there, absolutely…read moredid what they are supposed to and took care of their customers. 9 months ago, I left a glowing review and sent everyone there I could when asked about vape stores in the area. Fast forward to today and the manager that was on duty today, had ZERO interest in working with me. He didn't want to help me replace the O rings on my current tank because just like the last 3 exact same Voopoo tanks I had (the one I went in there with today,was the one I got from them only 9 months ago)it started to flood the carb area, AGAIN. Then I asked about replacement tanks since they wouldn't help me with the O ring, what were the current options. The kid I was working with originally doesn't normally work at that location apparently. So he didn't really put in much energy in getting me into something better. So I chose one I've used in the past. I also brought a whole bunch of unopened coils, still sealed in their packaging. I was ALWAYS told in the past that if things didn't fit/didn't work out as long as they were sealed they would let me trade them out. REGARDLESS if the issue the coils didn't work because of my fault or their fault. Didn't matter, they ALWAYS took care of me. That's WHY I went to that Red Star location always. The manager on duty today, gave me ZERO options. Said it was company policy to only do that when they make mistakes. That's new to me in the couple of years I've been a customer. I've spent hundreds, probably thousands at this location over the couple years I've been a vaper. I won't be returning anymore and if anyone asks my opinion about this location, I'll be sending them elsewhere. I understand there's company policy, but what I was asking for a simple trade out of the coils ONLY, one box for a box - simple. I give back an entire fully sealed box of coils and get a new box that for the new tank I was willing to purchase today. Again, ZERO care from the two dudes on the floor today. I understand in retail there can be a fast/high turn over rate. I try not to get too attached to specific staff. But what happened Red Star!? You completely turn away from taking care of your customers to any degree? I doubt anyone will read this. My Google review I made 9 months ago compared to this one tho, MASSIVE difference. If nothing else, I hope like hell the DM for this area sees this review and has a chat with their staff. The sealed coils I was asking to trade, again, fully sealed brand new box of coils that were LESS than a week old. The dude didn't even ask me if I had an account there to see my purchase history. Just full stop did NOT GAF. Do better or y'all will lose more customers with this BS way of handling your customers.

Always enjoy and appreciate the good service at the Longmont location on CR 66…read more While acknowledging the obvious drainage challenges. It is necessary to point out to the owner(s) that the parking lot requires attention to the reoccurring pot hole at the interface at the bottom of the paved entrance and the gravel parking lot. The lot itself is becoming worn with depressions from turning tires, creating large puddles/ice. Thank you, PRH

My first time at this location. Dante was helpful and was able to elaborate/ point me to the right…read morestrain.we chopped it up shortly and overall good vibes.