My last review was incorrect. I saw more pictures and it was my roof. I don't know what else to…read moresay. I need more letters. Lalala, eeeekkkkk.

Our installation went so well our neighbors asked for a referral and they are here today working on…read moretheir new chimney!

Johnathan was professional, knowledgeable, personable and dependable! He knew exactly what my older…read morehome's chimney needed to make it ready to use with a pellet stove! He communicated well and finished the work quickly from time of first inquiry to job completion! I would definitely recommend his company.

Extremely happy with the flue cap that Jon installed- turns out this was the point of entry into…read morethe home for squirrels! Very impressed that Jon thought outside the box in helping me solve the problem without redoing the entire cap. A skilled craftsman who delivers quality work and customer service with fair prices. I highly recommend Thermocrete!!

I would steer clear of Ace Chimney. After I but my trust in them to service my home one of their…read moretechnicians decided to steal something from my home. Sad to see from a family business that has been in the area for so long. Look elsewhere for your chimney services

Really great experience with this family owned business. Two young men arrived on time, quickly…read morefigured out our Canadian wood stove and completed an inspection. Since we are new to the area and wood stove ownership they gave us lots of advice on how to use and monitor the stove. We just confidently made our first fire of the season. Looking forward to working with this company again!

Called D&D masonry to look at our chimney as it was obvious that it needed replacing. They called…read moreback quickly and set up a day to give us a quote. They then set a date for the work to be done and came when they said they would. Very pleased with the job they did no mess, no damage to our lawn, and the chimney looks great. Very friendly and professional staff would recommend them to anyone. One of the guys even took the time to clean out our gutters when he noticed they were full of water. If you need masonry or chimney work I would definitely give them a call.

From the owner: Brick, block, stone and concrete masonry services including chimneys, patios, retaining walls,…read morefoundation repair and much more!

We purchased a new pellet stove and had it installed this week. Working with the team at McKenney…read moreHearth & Home was a wonderful experience from start to finish. Their team is very friendly and highly knowledgeable, they treated us with care from the first interaction. We received product guidance, trustworthy recommendations, prompt service, fair pricing, and reliable responsiveness each step of the way. The cherry on top is our warm, beautifully installed stove. We're so warm & cozy tonight. Thank you so much for your care and professionalism! It's refreshing.

My wife and I were first time wood stove shoppers and after checking out the other "best" stove…read moreshops we tried McKenny's. What a difference. Both Dave and Nora, the owners, were super friendly and helpful. Whereas the other places treated us as though we should already know what we needed and were less than helpful in answering our questions Nora went above and beyond in taking the time to walk us through everything we would need to know about purchasing and installing a stove. Additionally, we expected we couldn't get an installation until early spring since it was already late November. On the contrary...they said we could likely have it up and running before Christmas! And they were right. They recommended an outside contractor to install the stove and chimney, James French of JMF Chimney Service, and he showed up on time and did a professional job and we were inspected and up and running a week before Christmas. Definitely recommend you check them out for superior and friendly service. Pierre R.

These people are unbelievable they're fraud they charged me $1600 for a chimney sweep and to throw…read moreflexseal on my flashing which is a $30 product at Home Depot. Do not use these people they will rob you blind as they did me!!! I'll be going to the consumer report and the news media!!! BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD

I made an appt for an annual cleaning for 2 woodstoves. They did the cleaning, then informed us…read morethat 1 of the stoves wasn't safe to use because of cracks in the tiles lining the flue. They said that both flues needed to be relined because they couldn't do 1 without the other vein collateral damage. Quote was $15,000. For that money, I got a second opinion. There is nothing wrong with the chimney. No relining needs to be done. And the second sweep showed us where the Firesafe person had left debris in the stove and vent. Buyer beware AND ALWAYS GET A SECOND OPINION.

Came on appointed day and time. Did very good, thorough job efficiently. Completely explained work…read moredone and proper future maintenance procedure. Courteous, pleasant, and even charged a little less than original estimate.

Only give estimate if you hire them for a minimum of $430 to inspect(which they call a "sweep" not…read morea cleaning)first. Not willing to own their lack of management of the purpose of their inspection for repairs. They lean on the customer to direct their inspection of the chimney parts. They are in the business of inspection mainly. Still don't have the estimate since I would need $650 more for them to "inspect" the other 2 flues and then finally give estimate of repair. The customer pays them heftily just to get estimate. Done Right Chimney has done WRONG for me. The companies Yelp rebuttal clearly shows how they "script their scam". My 1st call I had to leave message then she called back. I then called with the Q about inspecting 2 other flues as option for proper estimate then a 3rd call I made to let her know I see on Yelp they do this and upset customers routinely. I never asked for an inspection nor a report, just an estimate. Obviously "the customer is never right " at done right chimney.

We were having problems with smoke in house after lighting our wood stove making it unusable. We…read morecalled Mike and he came over almost immediately. The chimney had totally clogged. He gave us a price quote and was able to solve the problem quickly. He even Charged us less than the original quote. We highly recommend Mike Dhembe and will be bringing him back in the spring.

From the owner: Your Safety is our Business…read more Mike Dhembe Chimney Sweep Service provides professional Chimney Cleaning, Restoration and Building Services in the Greater Southbridge, MA area. Mike Dhembe Chimney Sweep Service is a member of the Massachusetts Chimney Sweep Guild and CSIA (Chimney Sweep Institute of America) Certified. We are Licensed (CSL # 064154), Insured and Certified. Mike Dhembe adheres to rigorous standards; we are neat, clean and will leave no mess, only a clean, safe chimney and fireplace system. Mike Dhembe Chimney Sweep Services provides Chimney Cleaning, Waterproofing, Chimney Caps, and Stainless Steel Chimney Relining Systems. We provide safe, reliable venting for Gas, Oil and wood fuels.Like most things, your chimney needs regular maintenance to keep working properly and safely. The National Fire Protection Assoc. Code 211 states; Chimneys, fireplaces and vents shall be inspected at least once a year. Connectors, spark arrestors, clean outs and tee fittings connected to chimneys for oil, gas, wood, coal or pellet venting systems, shall be inspected at least once a year for soundness and deposits. Cleaning, maintenance and repairs shall be done if necessary.

Best masons in the area and they were more reasonable than some of the other quotes we received…read more Highly recommended! Eric and his crew were awesome.

After calling Masonary after Masonary, leaving message upon message. Eric was the only one that…read morepicked up the phone. (No disrespect to any other Masonary, I learned this is a busy season) Eric listened to my frantic rant about my chimney & asked to see some pics of the damage. After I sent them he said he would come by for a closer look ASAP & he did. He told me he would try to fit me in, & he kept his word: Within a couple of days, Eric was repairing my chimney with his crew member Sammy. They fixed issue, after issue after issue. My chimney had a lot of them. They went above & beyond & they paid attention to every detail. I am not family. I just met Eric & Sammy today. The last review must have been talking about another Eric. I found him to be transparent, extremely knowledgable & humble. I am very picky about who I hire & I am very pleased & impressed with the work they did. I have added some before & after pictures. Lastly, I sent out a lot of pictures of my chimney, but Eric had one of the lowest bids, it was very fair. Neither one of them asked me to write this review. I wanted to, because I am very grateful to the both of them. True professionals with a very strong work ethic.

If there 10 stars to rate Dustbusters that would be what I would put. We are in a relatively new…read morecondo, that was suppose to have had ducts cleaned. The dust was black and we were have allergy problems. Called Dustbusters in Ludlow, MA and set of a time. They were on time and got right to work. They talked to us about our problems and what needed to be done, including dryer vents.. Good thing we did because we could have had a fire caused by the ducts. They had to come twice and still didn't overcharge us. I would recommend them in a heartbeat. Professional, Friendly, Cooperative, and Informative. Good for you Dustbusters. Marilyn C.

Wonderful attentive staff will be in touch for further duct needs. Owner ran and operated by family…read morecannot be beat!