Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

the service was great here!! the guy working was extremely helpful and had great recommendations!…read morehe recommended our new grinders and we love them so much!!

From the owner: At Happy Clouds, our motto, "Keep Texas Cloudy," blends the spirit of Austin with a statewide twist…read moreon the beloved phrase, "Keep Austin Weird." Since opening our first store in May 2015, we've expanded to 6 locations across Texas, including to Round Rock and now Downtown San Marcos, all while staying true to our roots and passion for making our community happy. We also deliver our products right to your door! ​ We love Central Texas and are dedicated to uplifting our community by supporting local glassblowers, artists, musicians, and creatives. Our shops on Montopolis and North Lamar are adorned with stunning graffiti art by local and international artists, transforming our exteriors into vibrant canvases. Step inside any Happy Clouds location, and you'll be greeted by murals that showcase the incredible talent of artists from near and far. ​ At Happy Clouds, we pride ourselves on offering unbeatable prices, exceptional customer service, and a laid-back atmosphere where everyone feels welcome and comfortable.

Did not get any help. The employee was sleeping in the back-visibly sleeping. Said hello and no…read moreresponse and did not wake up

Ghali was so helpful! He helped me pick out a new vape brand called Core that hits so smoothly!…read more I also got my friend a graduation present, spearmint Escobar which she loved! They also have Cool mint Escobar and an array of Deltas. Really cool shop! Can't wait for the new Arabian hookahs to come in!! Thanks Ghali for being helpful and friendly. Your kindness goes a long way

I asked about a product if they had it in store. I told the lady on the phone I'll try to make it…read morebefore they close if not another time. Before I could finish the sentence she hung up on me. I've been a regular at the store, the gentleman that may seem he's the manager is way more respectful. It's just sad to be treated like this by the same person time after time. Given the fact that I'm in and out quickly.

This is a great shop! First and foremost, the staff are the nicest, polite and excellent in service…read morepeople I've ever met in a smoke shop! The variety of products here are second to none, and they always have new interesting merch to choose from! I've visited other stores owned by the same people- Trippiez, and they are all fantastic in the service and politeness, with the same great products. Thanks !

Good vape selection. Good prices. Friendly staff. I went here as a convenient stop, got what I…read moreneeded, and was happy with everything. Would drop in again if in the area. Thanks!

This review is long overdue. Since moving to Austin, hubby has visited several spots until he…read morestumbled across this hidden gem which has become his all time favorite. There's no other place he'll go to since he met Link. Link is super friendly, knowledgeable and offers solid recommendations if you're iffy about something. Service is top notch here - literally in and out in 10mins or less.

SUPER friendly and helpful guys! Usually stop by after work and it's always a great end to my day…read more They even remember me now (which I'm not sure if that's a good thing lol) and have yet to let me down with their recommendations. My favorite smoke shop in Austin currently! To the manager/owner: y'all NEED to give these guys a raise! Their customer service is above and beyond and I love it!

Was sold a fake foger vape, and when I brought it right back in they wouldn't give me a refund. I…read moreunderstand open box policy but if your product is a counterfeit, you shouldn't be selling it and should accept refunds. The employee tried to pass it off as real when I went it and I had to explain the website "verification" was fake. Would not recommend shopping here or at least be careful with which product you select.

5 STARS Great service!!! I was just in the store on Congress. The gentlemen working were friendly,…read moreinformative, and patient. Thank you for educating me and for listening to me go on and on about my personal issues.

Stopped by Trippiez for a pre-roll, and wow--this place is huge! They have everything you could…read morepossibly need and more--bongs, pipes, gummies, flower, pre-rolls, vapes, pens, even slushies. The staff was super helpful and had great recommendations.

I had the pleasure of visiting this shop for the first time on my last trip up to Austin. I had…read moresaw some buzz on facebook and I was very curious. It was my first time at ACL and well I wanted to be cool. I had heard about these e-cigs/vapors. It reminded me very much of a hookah, but portable. I love all the different flavors so I was very intrigued. My hotel was just down the street from this particular shop and they were going to have their soft opening Saturday morning. I figured I'd check it out and see what they had to offer. If I saw something I liked I'd have myself some fun at ACL!!! I stepped in a little before they were officially ready to open, but the owners/employees were nice enough to let me in and preview the joint. I ended up trying out a wide variety of flavors at their tasting station. They have tips so you can take it off and try as many flavors as you like before purchasing. I fell in love with the Space Jam - Astro. So I decided to go ahead and purchase one of their basic intro packages. They were having all kinds of specials the first day so I ended up getting another flavor too. The build out is very sleek. I could see myself just chilling in the back and studying while puffing on some Vapor.

Shout out to Andrew for being super helpful and friendly!…read more I came to Austin because I was visiting out of town and I left my vape back at home. I bought a new set up, thanks to Andrew's help! He took the time to set everything up and gave me tips on things like what temperature my vape hits the best at. Because I told him I was visiting Texas, he also gave me a bunch of awesome places to check out while I was here. Thanks so much for the great service!

Nice place to stop open 24 hours. Customer service is on point prices are fair. Glad they support…read moremilitary and law enforcement with the discount you just gotta show proof of ID. Highly reputable products are located in a little food trailer park located across from a few condos. Nice area nice people Stay elevated fly high to the sky and keep getting to those goals the sky isn't falling stay focused humble and positive flow with good medicine bring warm energy to all

Absolutely garbage prices. Anything sold there can be purchased online for less than half the…read moreprice. Save your money and just use google.

Great place!! Great prices as well! Customer services on point as well. Reason why I come backread more

Great place for buying vape except I had an unpleasant experience with an employee on March 12,…read more12:30pm, black hair young man being unpleasant and hostile.