Charged me $6 fee for using debit card. Did not tell me in advance or correctly identify on the…read morereceipt. When I asked he told me it was a credit card fee. Rip off!!!! Stay clear. Not even good prices.

They sell cheap vapes from China that are listed on Alibaba for less than $3 a unit. No barcodes…read moreand incorrectly spelled words on the packaging. They also sold me a charger that didnt fit the battery I bought from them. I didn't have this problem at Lake Cook tobacco. Also the Walgreens next door does sell cigarettes for cheaper. Really no reason to ever go to this place.

This place is the absolute best spot if your looking for a convenient, friendly and easy place for…read moreall your tobacco needs. They are incredibly cheap since they are in lake county, the owner recognizes you after being there twice and they sell cheap cigarettes! The shop also has tobacco and filters for rolling your own, along with vape pens and accessories for the tobaccoless. It's definitely the only place I ever need or want to go to for my tobacco needs!

A normal vape shop, nothing special but a good place to get your nicotine products.. good variety…read moreand pricing is very competitive. The guy seemed pretty knowledgeable about the new products coming out and how they are. MUCH better than asking about a product and getting a shoulder shrug like in many stores

It's been since post high school era days…read more Cheap Tobacco continues to stay true to its name. I travel all over the state and I keep track of price points for personal comparison and this store has never been more in my financial reach. I am happy to have rediscovered this location for my personal shopping experience for the future. The salesperson ‍ was knowledgeable, cool, calm, and collected. She gave me good vibes. Me, my girlfriend and the salesperson have all put our heads together to pick the best birthday present for a close friend of mine who's a cannabis smoker and we have came to the right store for such a last minute personal gift shopping experience. I strongly recommend giving them a call or stopping by in person to see if they carry in inventory what you are looking for. Remember to write the store a review about your experience! Cheers.

waited probably 8 min before I yelled "hello" then some lady came out from the back doing who knows…read morewhat. If you're open, someone should be in the front to attend to customers. And then continues to be disrespectful. Learn Some respect for customere I'll personally never be back to this location.

They sold me Raw Rolling papers marked "Not labeled for sale in the United States" These are lower…read morequality than the raw papers I usually get which made me look closer. I would be careful on what you buy here and where it might be sourced from.

absolutely love Neumann's Cigars & More and would give it 5 stars without hesitation. This place is…read morea treasure trove for cigar enthusiasts, with a wide range of options and an incredibly knowledgeable staff. As someone relatively new to cigars, I appreciated the guidance and education provided by the staff. They took the time to help me understand different cigar types, leading me to discover that I enjoy the Connecticut style--a revelation I wouldn't have made without their expertise. I've visited Neumann's twice already, and each time has been a delight. The service is top-notch, and they truly go above and beyond to ensure customers are happy. I haven't had the chance to enjoy their comfortable lounge upstairs yet, but I'm looking forward to it. In fact, I'm planning to take my dad here for Father's Day--it's the perfect spot for a relaxing and enjoyable time. If you're a cigar aficionado or someone looking to explore the world of cigars, Neumann's Cigars & More is the place to be. You won't be disappointed!

So what would make the Long Grove Strawberry Festival more enjoyable...smoking a good cigar from…read moreNeumann's Cigars & More!!! Saw some Gents (Bikers), asked them where did they pick up those cigars....so, Stopped by and too many great choices from there walk-in Cigar Humidor. Chose an Avo, mid Flavored cigar. Staff is always fun & entertaining. When in need of a quality cigar, stop on by. Btw, yes the festival was more entertaining with my cigar. Enjoy your life, Cheers!

Decided to check what Binny's had as far as whiskies. As I walked around I looked at the scotch…read morebut wasn't feeling anything. So I decided to look at the bourbons as I was looking for a sweeter taste vs a smoky flavor. As I was walking around, nothing really jumped at me so I decided to roam the store. Then out of nowhere, a bourbon was on a counter that I really like and have been meaning to purchase and hard to find. Typically, it generally flies off the shelves due to its nice cost, and great flavors. It has that nice blend of caramel and honey. I was able to grab it and the staff and I spoke about the bottles for a little while. The staff is knowledgeable and are happy to answer any questions. Prices are great and it is a one stop shop of all your needs. I highly recommend this location as they are very nice and welcoming.

They have lots of selections and will help you find them. Very friendly and knowledgeableread more

I got a disposable it broke I came back and can't get an exhange or refund or anything. Don't go…read morethey just want $.

I came in looking just for just some papers and was surprised by the selection. The staff was the…read morefriendliest most knowledgable staff I have ever met. They had a wide selection of sneakers as well, and all were very rare and completely authentic. I highly suggest stopping here, and seeing what's in store. I can't wait to come back! Thanks for the dunks Don!

I've always liked the conversation with you and your employees are very courteous to me and I have…read morebeen a customer for a long time and I have to continue to do that ok because I can't find it any better anywhere else I always get a mega bag of criss cross tobacco and the five pack of the tubes. I enjoy that tobacco and it saves me a lot of money on my cigarette habit ok. I couldn't get it done without you ok thanks for helping me with my stuff and the other stuff I have gotten from you.

Products sold here rarely pass authenticity checks. Storz and Bickel vaporizer failed the check…read more Worse yet their customer service? You may as well just be in an Amazon Dash store. The staff here exist for zero reasons. They are rude, they're not helpful, they are in a rush to get you out of the store and don't care if questions are answered or if the coil fits. This is the third and final time I am charging these guys back. I've found a new store that's up the road and has real customer service. I mean actual services of vaporizers. This dude took my tank apart, understood it slowly, rebuilt it, found the proper coil while I was basically freaking out about how much money I lost on today and then came out and said "you know what. Here's the CORRECT coils. I finally found them! And I'll give a slight price cut for all the troubles of the day." This is how customer RETENTION works. You can't retain customers with just low prices. Low prices alone are how Aldi has churn. This whole store is all about churn. They don't care about you as a person. They don't care about you even as a valued customer. Many places it's like "greetings valued customer how can I help you" Here? As soon as you walk in it feels like I'm invading on someone's party. Two men angry and elderly who act like they'd rather be at home than running a vape store. Then bloody retire! If you bloody old kodgers don't want real work like an occasional challenging "let's properly fit this tank with a coil" case then you don't belong in the vape industry. Lots of people are new or returning to vaporizers due to high cannabis prices. Not everyone knows all of the 2025 tanks vs the 2017 breeds I was once experienced with. I hate to admit it but I am a noob when it comes to the vape technical side. I can put on a mean vape show with my clouds and the cashier at the new store even invited me to show inside of his shop! Not EVER did I get invited to show inside of LC Smoke. LC Smoke needs to be taken off of the map by the government. This store is legit dangerous. They didn't even check my ID. Failure to check ID is a serious breach of regulatory law and can result in dissolution of the business. This store is incorporated under an Al Moqeet to my records. I will be in contact with county prosecutors.

This place is absolutely terrible. All china glass with a 500% markup, managers who are too busy…read moretalking on their cellphones. Went there to buy one thing, mind you I knew I could buy it online for $44.95 + free shipping but I felt like supporting a local business.... JOKES ON ME! Get to the store and they have the exact item marked at $94.99. I explain the situation to the guy working, who clearly doesn't care. He could've marked up the price $15-20 and I would've bought, however a $50 markup is ridiculous. Just lost any future business from myself and anyone else I can warm about this trash hole. Ps. I bought the item for $44.95 online right from the parking lot, so enjoy losing that sale!