Great selection of hookah items. Lots of hookahs and flavors. Will be coming back!!!!read more

waited probably 8 min before I yelled "hello" then some lady came out from the back doing who knows…read morewhat. If you're open, someone should be in the front to attend to customers. And then continues to be disrespectful. Learn Some respect for customere I'll personally never be back to this location.

The guy in here knows it all about vape juice. Has so much smoke gear you'll look for minutes…read morebefore even seeing what you are there for. The place is laid out like a museum of smoking and vaping. Tons of floor space and tons of product. Good prices on market rate with competitors. The manager running the register had full catalog books of coils and matched things perfectly. This place acts like a hardware store. They don't rush a sale they make sure everything is correct. Will be looking at hemp products here too. There's so much stuff here that could be charged on ones charge card.

Excellent customer service today with Joe K He took his…read moretime to help me by answering all of my questions

This place is basically the hardware store of vape shops. They have *everything* here for a great…read morenight with herbs. They have a mindbending eJuice and eCig collection. Their glasswares department is economical and they have tons of glass from top shelf names as well. The shop owner here has gone to great lengths to get every vendor of every product you could ever need. Rather than cover up for what people do with Nitrous (which can be a great ingredient in foods) I will say, don't buy it unless you have an equal amount of oxygen to mix it, and even then you best have medical monitoring equipment and a full ambulance on standby. While I myself have used in the past I do not recommend due to vitamin deficiencies that can be induced by chronic expsoure. If you want to get hopped up on anesthetics, go talk to your local hospitals anesthesia department, they often recruit healthy people to have anesthesiologists do training runs, it also is good for people with surgical phobia because you're doing a dry run without a scalpel in the room. I know this could possibly get shot down but I would rather people be educated in what they see on the shelves of the shop than buy it assuming it is totally safe and without risks. The staff members here are incredibly helpful and they know their inventory. I also got a free lighter and a vape for spending over $125 and buying glassware in the same trip so be ready to spend some bank here, they have hidden promos that trigger on certain purchase combos!

This place rules!!! They have a amazing selection and the staff is top notch. The owner even does…read morespecial orders for me. 10 out of 10 for sure!!!!

This is the best smoke shop I've ever been to! Tino the owner is the best and His employee Mike is…read moreawesome ! They're so friendly and they have great deals ! Wide selection of anything you're looking for and @ great prices !

I've been coming here for almost a year and everyone here is extremely helpful. They have amazing…read moreproducts and great prices!

First off, I am not a smoker so my comments are based purely on observation. This store has been…read moreopen for a month or so, and I had some free time so I stopped in. My first thought when I entered was my glasses had steamed up. Since the temperatures outside and inside were about the same, I knew it couldn't be that. There were three people in the store all vaping so the vapor filled the air. I have to admit that I was surprised - there was no odor. But I found it funny that it was so hard to see. The store was clean and well appointed. They seemed to have a wide variety of products and different liquids to vape with. I don't know if the three people in the store all worked there or some were customers, but all were friendly and wanted to be helpful. Personally, I don't have much of a reason to go back. But if you do vape, pay them a visit.

The worst customer service! We bought a vape. Brought it home and it wouldn't work. We brought it…read moreback to the store and they couldn't get it to work or would they replace it. They claim that we should have opened it up in the store to see if it worked. They never told us about this when purchasing. The worst policy! Never going back there and suggest if you don't want to get ripped off that you don't either.

I was surprised by how friendly and knowledgeable they were. Good prices and other customers…read moreseemed to be return customers and knew people by name. I'll definitely make this my go to place!

Always accommodating and friendly. Been a customer over 10 years. Easily the best place around…read morefor cigarettes and supplies.

They have everything you need here to vape and accessories! Everyone here is incredibly…read moreknowledgeable, patient and helpful. I came in with issues with my Nautilus and Kevin helped me fix the issue which we found was bad coils. He set up my tank and afterwards I was able to sample a bunch of their homemade juices by another one of their incredibly knowledgeable staff. I just found my go to vape shop!

I first walked into FreE-Cigs without really knowing what I was looking for. I had recently quit…read moresmoking but still missed the social aspect and still needed something to do in circumstances where I would normally smoke. Kevin was busy at the moment, but James, after finishing with another customer, gave his undivided attention to answer all of my questions and help me decide what I should start with. Everything I asked was met with an answer that left no doubt as to the knowledge James had about every product in the store and what would work best with how and when I would vape. I had seen videos of the many mods and I rebuildables available, and initially this is what I thought I'd walk out with. However, after great conversation with James, and some input from Kevin, I decided on the starter Evod with the Weisenheimer E-liquid and a pack of 1.8 ohm coils. I left completely satisfied with my purchase and experience at FreE-Cigs My experience was more than I could ask for. I have since been back quite a few times and the experience only grows. Kevin and James have no problems with answering any questions and radiate their passion in each customer interaction from beginners to the experienced. They also expand my own knowledge with every visit. I am still using the Evod starter kit and another similar product and have yet to take my vape to the next level, but when I do, FreE-Cigs is where I will go.

This Vape Shop has everything from Vapes to Panty Hose for gifts for the women in your life! Love…read morePeter and his crew!

Peter the owner is very helpful & knowledgeable! The place is very nice and cozy. There's also a…read morevape bar where you can try out flavors etc. Definitely returning to buy some juices! Highly recommend!

This is the best vape shop I have ever been to! The customer…read moreservice here is always above and beyond. I drive roughly 25 mins to visit this shop when I have 2-3 other shops within 5 mins from my home. The quality of their juice is phenomenal! Unlike getting pre-made juice from a factory that you have no idea how long it has been sitting on the shelf. The quality is always the same with every purchase. The last time I went I ordered curbside pickup. Didn't realize till a few days later that the juice they gave me was the incorrect flavor. (Which I had not opened yet) I called the shop and they immediately apologized and said I could come in anytime to switch out the flavor. I came back to the shop a few hours after the phone call and the gentleman knew exactly who I was and once again apologized profusely. I had no issues with it, mistakes are bound to happen, no problem! I just really don't like the flavor that was accidentally given to me. Afterwards I tried to use a coupon I had for another purchase and instead of charging me he gave me a few 30ml bottle of juice! I can't stress enough how wonderful the team is here! The owner is super wonderful as well! Thank you so much Palatine team!!!!

Terrible tasting expensive juice. They don't stock disposables anymore. They don't sell glassware…read more They have cut their stock back on a so called "FDA" threat while other shops expand. Get out of this place if you're an investor. They will be gone in under two years time. You don't stay relevant with bad tasting juices that you make in the back from industrial drums meant for a factory.

Absolutely great! A big difference between them and every other pipe shop I've been to (many) is…read morethat all the others treat the pipe section as an afterthought, waaay behind the cigars. Here, they are providing everything you want and need for your pipe hobby/obsession. Service, selection and experience are incredibly good. I live 2 hours away and it's always worth the trip.

Big fan of this place…read more Came here with a buddy on a Sunday afternoon. I was instantly greeted by the owner who pointed out a few of their latest pickups. The lounge is decent sized; there's lots of chairs and several TVs. The star here is the humidor: I don't think there's a cigar line they don't carry. And the pricing was excellent; nothing juiced up over MRSP. If you're in the burbs and looking for a spot to have a chat, definitely give them a look