I was greeted by Ally, a knowledgeable outgoing blonde girl, she answered all my questions and set…read moreme up from scratch with a new mod, tank, drop tips, coils, and juice! I'm defineitely newer to the industry but she treated me very professionally, I've been to many other vape shops (in volo, Libertyville, Vernon hills) this was the first one in mundelein I've even been to and she made it worth the trip, I WONT GO ANYWHERE SIMPLY BECAUSE OF HER OUT OF THIS WORLD CUSTOMER SERVICE, if she's not the manager she TOTALLY should be, or least a raise, thanks guys

Great vape shop. The staff is very knowledgeable and helpful…read more They can mix your own custom e juice flavors.

Gary and AJ are always very friendly and helpful. They've been around for a long time, so they have…read morea better selection of stuff then some newer shops in the area

Very Good people! Find everything you need here. Reasonable prices. I have not found another place…read moreto go to. Thank you Gary and Aj.

I'm new to Illinois and was looking for the best place to get smoke and I found Tony on google. I…read morewent straight to his place and he treated me very well. he was very knowledgeable and sweet! He has earned a customer for as long as I'm here in Illinois ! I'm proud of his business.

Extremely helpful in choosing the right vape for me being new to transitioning from cigarettes…read more Explained the difference in different vapes and juices. Price was reasonable.

This review is a little overdue, but I came in and was in need of a really good menthol mix. When…read moreI came in, the worker was helping another customer with their juice, but as soon as he was done making it, we were talking about exactly what flavor I was looking for. I believe the worker's name was Val. He made an amazing watermelon menthol mix. 10/10. Would come again any time I come back to the area.

The guys here are really looking out for their customer's best interest. They're there to answer…read moreany questions you have and will let you trying out flavors, units, etc before purchasing. The e-juice they have is top quality and I loved the flavors. I was originally purchasing all my vape stuff online but am going here from now for everything. Their pricing is reasonable, don't have to wait for shipping, and I know I'm getting even better quality rather than getting sketchy stuff off ebay or paying for overpriced products from other places.

Wanted an upgrade from my usual, and was a little intimidated by the selection! Staff was super…read moreaccommodating and gave great recommendations. Definitely will come here again.

Absolute overpriced garbage. Stuff is dusty on the shelves no markings of price and an excuse of…read more"it's because we been robbed" LULZ You think seasoned criminals need price stickers? You think seasoned crime wants your juice? They're gonna rip your electronics and leave the garbage. And your whole store is garbage. Even the electronics aren't worth a visit haha. This place feels antiquated smells funny and is overpriced by a 2x margin from my shop in Round Lake Beach. Suck it!

Had trouble finding what I was looking for and they found a way to get it. Not only that, they keep…read morethem stocked. Best price for the disposables I purchase. Also: best staff and customer service. 10/10.

Awesome spot. Really good selection of disposables and a decent selection of juice. Reasonably…read morepriced as well. The place has excellent service and they are willing to carry items based on repeat customer's needs which is A+ service to me. I love that they are willing to carry both my pods and whatever juice I regularly vape as that way I don't have to go to multiple places.

This shops associates are downright skilled in what they do and they'll bend over backward to get a…read morevaporizer up and running. After going to another shop and having problems getting the right coil I came here knowing I needed a real service pro. They are calm courteous and take time to satisfy a client and they also love to see people show off their vaping skills. I strongly recommend the shop. Prices are extremely competitive to the low market side and I will be favoring this store in my future transactions Thanks for adding a new "home store" for me to shop at. Now I can ditch the old shop!

Awesome customer Service! It was my first time here Alam helped me. Please Go seem him for any of…read moreyour smoking needs!

One of the best shops of lake county. Been going to the libertyville location for a couple years…read morenow and even with the covid19 pandemic they have been so helpful. They have a great selection of glass and other accessories. I had emailed them to see how I could make a purchase and the owner Sean was so kind and helpful. He sent photos and responded very quickly. Everyone at the shops are informative and patient! They also have awesome kitties at their shops!!

Great selection and kind staff. But some of the workers don't have any background knowledge of…read morevapes. I had an unpleasant experience on a Sunday looking for a salt nic vape. Ive tried many kinds over the year and still haven't found my unicorn vape yet. The staff worker at the time said there was only one salt nice vape that they carried, which was clearly not true. Many of them were. But, she said "thats what my manager told me!" Unprofessional. Then when I mentioned that the vape she had sold me did not have a coil above sub ohm. I was very willing to purchase some as you should not use sub ohm with nic salt. Again, she hurriedly brushed it off and said, "no, thats what my manager told me." I shrugged and left as it seemed clear that she had no idea what she was doing. So I took my business elsewhere that day. Overall its a nice place to shop. But I recommend knowing exactly what you're coming in for as the staff doesn't seem to know much about vapes to begin with.