I'd give this place a negative five stars if I could. I'm broke down in the parking lot, the guy…read morecan see me. I have my hood up working on the car until my help arrives... I take a break, go inside to get something to drink and he won't let me charge anything under $10. Come on dude throw me a bone. I have no cash, its f'ing hot out, you've been watching me and can't break a rule. Unreal. Not to mention this place has an extremely poor selection of Monster and Gatorade.... Calgon take me away!!!!

I have been a long time customer. The prices are fair, great selection. If you need help say…read moreselecting a wine, I have always been a hit with his help. Vic is a very hard working man and has put his life into his business. I have a great deal of respect for him. Most of the time he greets customers by name, meaning a lot of repeat business. Not a one star place by any means.

Best hidden gem around for my needs. Best prices and…read morepersonalities. So happy I found this place a couple years ago. I've only received one product that wasn't so great, believed it to be expired, but they told me anytime that happens, please bring it back and we'll replace it. (Note: that was ONLY 1 of AT LEAST 100 purchases!)

Gary and AJ are always very friendly and helpful. They've been around for a long time, so they have…read morea better selection of stuff then some newer shops in the area

absolutely love Neumann's Cigars & More and would give it 5 stars without hesitation. This place is…read morea treasure trove for cigar enthusiasts, with a wide range of options and an incredibly knowledgeable staff. As someone relatively new to cigars, I appreciated the guidance and education provided by the staff. They took the time to help me understand different cigar types, leading me to discover that I enjoy the Connecticut style--a revelation I wouldn't have made without their expertise. I've visited Neumann's twice already, and each time has been a delight. The service is top-notch, and they truly go above and beyond to ensure customers are happy. I haven't had the chance to enjoy their comfortable lounge upstairs yet, but I'm looking forward to it. In fact, I'm planning to take my dad here for Father's Day--it's the perfect spot for a relaxing and enjoyable time. If you're a cigar aficionado or someone looking to explore the world of cigars, Neumann's Cigars & More is the place to be. You won't be disappointed!

attended 9/4 bourbon and cigar event. was pathetic, gave you a wrist band sent to a bar where…read morebartenders barely looked at you and told you nothing about the bourbon you got. was over charged for two bottled waters $6.49 when we have cash and she never cleared the credit card pad and ripped us off $5, was ignored multiple times at the bar. don't waste your money or time go somewhere where they actually tell you about the bourbon and do a real tasting!

I've been to a few Binny's locations, one in Chicago, one in Buffalo Grove, and this one and a few…read moreothers. I'm not sure how Binny's manages to have such cheap prices but have the best staff you can get in a liquor store. Staff are very nice and conversational, if you come across someone stocking the shelf and just want to get some advice on beverages they are happy to give recommendations. It's quite nice to go here when they are giving out free samples, it's a fun hour spent drinking a variety of new things and it's free. I've gone on sample day and walked out without buying anything and nobody gave me any dirty looks or anything. I like how they are happy to serve you some free drink and don't pressure you to buy, sometimes I want to be able to sleep on a decision to buy a whole bottle of something that I might seldom use in my average drinking. The store is very clean and stocked to the gills with every beverage you can imagine. Binny's truly lives up to its slogan. "If you can't find it at Binny's it's probably not worth drinking!"

Horrible customer service. Bought $1000 worth of booze for a wedding and gave them the date. Was…read moretold I could return un opened bottles after. Went to return and they would not take back the extras. They said it was past the 30 days date. They never told me 30 days even though I told them the date when I bought it. Worst customer service. Never shop there again. Plus they have raised their prices so much, the corner liquor store beat them now.

Had trouble finding what I was looking for and they found a way to get it. Not only that, they keep…read morethem stocked. Best price for the disposables I purchase. Also: best staff and customer service. 10/10.

Awesome spot. Really good selection of disposables and a decent selection of juice. Reasonably…read morepriced as well. The place has excellent service and they are willing to carry items based on repeat customer's needs which is A+ service to me. I love that they are willing to carry both my pods and whatever juice I regularly vape as that way I don't have to go to multiple places.

The best store so far! The owner is nice and very friendly. His products are reasonable and…read morecheapest in the area. Highly recommended!

I give this place zero stars. I only tried it because its close to me. I usually use another…read moreplace. Meanwhile the owner sold me a product that was not as accurate as he stated and I had my item as a replica. I went back in and wanted to return as the manufacturer confirmed it was not the right item. The owner got fussy with me and I said you need to really know products and not just sell, bad service. Will never go here again. Sorry for The negative but it's the truth

One of the best shops of lake county. Been going to the libertyville location for a couple years…read morenow and even with the covid19 pandemic they have been so helpful. They have a great selection of glass and other accessories. I had emailed them to see how I could make a purchase and the owner Sean was so kind and helpful. He sent photos and responded very quickly. Everyone at the shops are informative and patient! They also have awesome kitties at their shops!!

Great selection and kind staff. But some of the workers don't have any background knowledge of…read morevapes. I had an unpleasant experience on a Sunday looking for a salt nic vape. Ive tried many kinds over the year and still haven't found my unicorn vape yet. The staff worker at the time said there was only one salt nice vape that they carried, which was clearly not true. Many of them were. But, she said "thats what my manager told me!" Unprofessional. Then when I mentioned that the vape she had sold me did not have a coil above sub ohm. I was very willing to purchase some as you should not use sub ohm with nic salt. Again, she hurriedly brushed it off and said, "no, thats what my manager told me." I shrugged and left as it seemed clear that she had no idea what she was doing. So I took my business elsewhere that day. Overall its a nice place to shop. But I recommend knowing exactly what you're coming in for as the staff doesn't seem to know much about vapes to begin with.

great selection of cigars and its always a go to shop when im in the area lounge is very small so…read morenot my go to lounge to smoke but overall is good

I am a new cigar smoke, walked into their shop and was treated like I had been a customer for…read moreyears. They answered all my questions and spent a solid 20 min with me. I do not live in the neighborhood, but will drive the extra 20 min to get there

I was greeted by Ally, a knowledgeable outgoing blonde girl, she answered all my questions and set…read moreme up from scratch with a new mod, tank, drop tips, coils, and juice! I'm defineitely newer to the industry but she treated me very professionally, I've been to many other vape shops (in volo, Libertyville, Vernon hills) this was the first one in mundelein I've even been to and she made it worth the trip, I WONT GO ANYWHERE SIMPLY BECAUSE OF HER OUT OF THIS WORLD CUSTOMER SERVICE, if she's not the manager she TOTALLY should be, or least a raise, thanks guys

Great vape shop. The staff is very knowledgeable and helpful…read more They can mix your own custom e juice flavors.