Just got helped out by the homie Carlos, helped me pick a HiSi Bong, couldn't be happier with my…read morepurchase, great shop and great staff!!

I've been coming to Up in Smoke since 2018 at their Costa Mesa location. Their selection is wide…read moreand offer a great variety at the best value compared to other stores I've been to. They are awesome. The whole staff is very courteous, but one specific individual, Howard, stands out more than the rest. He provides excellent quality service, is always courteous, is on top of reordering when irems are out of stock, very friendly, and provides such an overall great customer service experience. He always takes care of me when I need something at the store. Thanks to Howard for all these years of amazing service!

I've been going here for years. I don't go often, but when I do they always have a lot in stock and…read morevery fair pricing.

Best shop ever, hands down. I have been a customer for a good, solid 22+ years and while ownership…read morehas changed over time, one thing remains the same. This spot will always have top of the line product at the most competitive prices, so don't waste your time shopping around. Come in and check them out and shop around in their store instead. They always have a great selection of inventory.

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

Just take the number off your page. We've called on multiple different occasions over the last few…read moremonths and they never answer. Be careful which torch you buy from there as well I've gotten 2 faulty ones back to back within a 24 hour period and they don't offer returns or store credit. Glass is subpar but they do have a plethora of wraps if you're into that.

Absolutely love this vape store! They have a wide selection of different products and the store is…read morevery well maintained. You definitely get a welcoming vibe every time you come in. Shout out to Eric and Juliana for always providing exceptional customer service . They're so kind and informative. Best vape store in the IE hands down , definitely worth a visit!

Always the sweetest person who greets us Extremely helpful…read more Love all the variety of things in here Great selection and fun stuff

The service in this sad place is non-existent. I've gone there twice and each time I felt like I…read morewas bothering the store attendant. He has the personality of a doormat. He doesn't speak unless spoken to. And when he does speak it's barely a whisper. No flavored disposable vapes and if you do get one, it may not even work. I spent $20 on a Hustler Cuban vape and it won't turn on or charge. Skip this place. Not worth your time or your money. If the guy behind the counter eventually turned up on a story on Dateline, I would not be surprised.

1/13/24 It is unfortunate that my auntie's pain has been increasing & her appetite decreasing so…read moreHubby & I are on the hunt once again to find suitable strains & ways for her to somewhat mitigate it. I'm not up to snuff (pardon the pun) with smoking or anything related to utilizing medicinal marijuana & its paraphernalia so Hubby does the search & I'm along for the ride. There's only so much that narcotics & scheduled drugs could do to alleviate in oncologic-related pain. Her oncologist has recommended it heavily to try other means to aide in managing her pain & increasing her appetite. I've noticed & she said the last one we had her try wasn't effective. For comfort & ease of taking in the weed, Hubby bought her a bong. I'm sure it beats the heck out of smoking it lol. I trust it's better consumed in this manner. For a small shop, it does offer a pretty extensive selection of bongs. I didn't get to browse too long so I quickly just took the photos & Hubby bought the bong for auntie--we were done in a jiffy! The gentleman at the counter was pretty mild mannered & fairly helpful. Hubby found this shop on Google, it had the best reviews & he said if he were to purchase it in the greater LA area, it would've cost him $200, he bought it for $35--thats a great deal!!! Let's hope this works out better for my auntie. I feel pretty helpless when she assumes the fetal position when she's in pain, it's heartbreaking.

Com here is you want to get scammed. I looked at my recept after feeling like I got overcharged and…read morenoticed they charged me tax twice. First was $10.40 and then the actual tax. Shameful do not come here

This place is cool. I've been coming here for years, two stars because the phone line doesn't work…read moreand they randomly close the shop throughout the day during open hours. Very unprofessional.

When they're open they're spot on. However, they need to update their hours because it says open…read moreand then no one is there. It's hard having a favorite smoke shop and going out of your way to go there and then no one is even there.

I rlly like this place. Everyone in there is cool to talk to and always welcomes me in with open…read morearms

Great service and a huge selection of vapes to choose from. The staff was friendly and helpful, and…read morethe prices were good. I'll definitely be returning!

E-Cig City in Upland,Ca went above and beyond to get an order delivered for me. The employees…read moreand owner are the most amazing people I've ever had the privilege of speaking with! They are knowledgeable, they have a huge selection of products, and the prices are affordable and less expensive than the all the stores I've shopped previously. They are kind compassionate people I could tell they are not just there for a pay check! I would recommend ECig City Upland to any and everyone over every other store! Thank you guys so much for making that order and delivery happen!!! Sincerely, Cheyenne Reed

Always well stocked. More unique items here. Fair prices too. Been to all shops in this area and…read morethis one is by far the best.

Store is honestly nice inside but the owner is just weird. I like to call stores beforehand to know…read moreprices or if they have something in stock for the item I want. I asked the price of the item I needed and they were hellbent on not giving me a price just that they have it in store and aren't "allowed" to give prices which is just weird because this has been THE ONLY store that's never told me a price. Even my legal weed shop will tell me prices plus how much it would be after tax. Weird won't be shopping anymore if I can't get a simple answer to a damn question.