I am sorry to report that James at this business tried to scam me by running my card 3 times after I had paid him via debit card. I went in on Saturday to get my car smogged, he told me it would be five minutes several times before after 30 minutes, he finally did the smog check. That was inconvenient but forgivable.
However, after he ran my card to his machine for $49.95, it spit out a receipt that said "declined by card." He said this has happened many times before and the payment did not go through. I checked with my bank right then and there and saw that it had indeed, gone through. He was so insistent that it had not and told me I could not leave until I paid again. So I called my bank, put the representative on speakerphone, and she confirmed to him that the payment had indeed gone through. That if there was a glitch, it was on his end. He insisted that on the next business day that money would be back in my account, and he would not have been paid. I woke up this morning, on Monday, checked my bank balance and it was zero! James had run my card three times, according to my bank . Fortunately my bank reversed the extra charges and suggested that I block this vendor from my card and notify the police. When I called him to confront him about the extra charges, he denied doing it and said it was the card company that did it.
I am filing a formal complaint against this company and I cannot strongly enough urge people to avoid smog and lube. I had to pick one star in order to be able to write a review, but if there was a negative star status I would have chosen it. read more