Matt and Johnny are honest and trustworthy professional Auto Mechanics. Excellent customer service…read more Took me nine years of living in Vegas to find them. They give an honest estimate for the job with a great 2 year warranty.

Every time I come to this place it is the most comfortable experience. And as a woman taking their…read morecar to the shop, that is so hard to come by. For years, I've always had salesmen trying to upsell me on services I don't need and pack on hidden fees. They treat you just like you're family here. I've been dealing with a car rattle for weeks and when I walked in, they had me in and out within a half an hour. I would pick them over a car dealership (or any other mechanic) any day of the week. Good, honest work, fair prices, and kind faces. This is the type of mechanic shop the world needs more of. Thank you guys so much for always keeping me on the road.

Been taking my car to Asian Imports Henderson for several years. The shop initially fixed the…read moreemissions problem when the check engine light cane on. Been going there for routine maintenance and upkeep. The service writer and techs are friendly and very knowledgeable. Pricing is very fair when compared to shops in the area.

I had an outstanding experience at Asian Imports in Henderson! I brought my 2017 Honda Accord in…read morefor its 100,000-mile service, and from the moment I arrived, everyone was professional, friendly, and helpful. I especially want to recognize Nicholas Chavez, the Service Manager. Nicholas went above and beyond to make sure I understood the services being performed and answered all of my questions. He was extremely professional, knowledgeable, and honest throughout the entire process. What impressed me most is that I never felt pressured into unnecessary repairs or services. It's not always easy to find an automotive business you can truly trust, but I absolutely feel that way about Asian Imports. I feel confident that they will treat me fairly, do quality work, and not try to rip me off or overcharge me. Thank you to Nicholas Chavez and the entire team at Asian Imports for providing such a great customer experience. I will definitely be returning for future service and highly recommend Asian Imports to anyone looking for an honest, professional, and trustworthy auto repair shop in Henderson!

I had an emergency maintenance issue with what I believed was my starter, and Ric came out to…read morediagnose it. He was very knowledgeable and quickly confirmed what I suspected. On top of that, his response time was outstanding--he arrived promptly, assessed the situation efficiently, and handled everything with professionalism and expertise. After the visit, I received an estimate and was able to easily set up a follow-up appointment for him to come back out and complete the repair. So far, the entire process has been smooth, transparent, and easy to navigate. In a stressful moment, his calm approach made a huge difference. I really appreciate the level of care, honesty and urgency he's shown and look forward to the repair being completed. Highly recommend Ric based on my experience so far.

Tech Ric arrived and efficiently swapped the battery out of my Viper. The quoted price was $229…read moreand Ric got the job done in 50 minutes. He is younger and much more flexible than me and did the job without going under the car. Battery is next to differential and I had to use a creeper and do the swap on my back. I took 90 minutes last time I did a battery swap. We had 10 minutes to chat and Ric lift after cleanup at exactly one hour. 5 stars. I asked for a quote for installing 6 new spark plugs and ignition coils for my 2106 Honda van. The process is 1 pull plug wire 2. Remove a 10 mm bolt that holds coil in place 3. Remove spark plug. 4. Install new plug. 5. Put coil over plug. 6. Replace and tighten 10 mm bolt. 7. Attach plug wire to plug. Repeat 6 times. The 3 rear plugs take an extra 4 to 5 minutes each due to less clearance to rear engine compartment wall. Last time I personally did this on a Honda van it took me an hour and 20 minutes. I checked the 2 flat rate books I have access to and the time allowance was 1.5 hours on the first and 2 hours on the second. I was a bit shocked when Squeaky sent me an estimate for $419 net after a 50 buck discount. Simply put, you priced yourselves out of future work from me. My brick and mortar independent garage beat your price by almost exactly $150. I was a businessman myself, and I know you need to make a profit. I wish you well in the future, but have to rate this transaction as 2 of t stars due to unreasonable pricing. Cannot see using Squeaky in the future.

These guys rock. Dee and Andre are awesome and their management is second to none…read more I highly recommend Jiffy Lube on Stephanie.

jiffy Lube probably regrets giving me this little slip of paper with instructions on how to leave…read morereviews. I'm normally pretty pleased with the service I get at the Stephanie location.-- don't ask me about the horror stories over at the Mark Street location. This time there were issues with inexperienced techs and a vacuum pump that didn't extract all the oil from my engine before they filled it up again. After recognizing the engine shutter that is caused by too much oil, I had them remove some of the extra oil to get it back down to the proper level. The only problem with this is that the new oil has now been diluted with the old oil that they never got out. It was probably at least a quart of old oil. The other problem I had was that the manager decided to make excuses and claim there was no problem rather than exploring options to make things right. I wasn't going to argue with him in his place of business and in front of other customers, but I'm not sure I'll go back. The right thing to do would've been to completely drain the oil and refill it again with clean oil. But I know is expensive these days and I would've been fine if they would've simply offered me a discount roughly proportional with how much old oil they left in my car. Neither option was offered, so that's why I'm giving this review.

First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

Just drive to DHL for accurate shipping and better customer service…read more I called first to make sure they ship DHL, talk to the young guy (clueless guy)at desk told him 5 times it must ship DHL or they will not take my return for a very expensive item. He said $500 shipping cost in The box or I can use a bag for $300 I said yes must be DHL. Few weeks later the company refused my return because he shipped it with USPS and not DHL. I said DHL at least 10 times Called the manger and she has attitude on 10 says I can't help you and never apologized for her untrained employee and she hung up the phone. I will never use this company I'm out of $300 shipping and can not return my purchase of $2000 all because of her untrained employee

Great service at a reasonable price. Well informed &…read morefriendly personnel. Comfortable waiting area.

Idk if this guy was having a bad day or what but I called this shop for an estimate and a man (who…read moreI believe was the owner?) answered. He had an attitude that was enough to make me run the opposite direction. He was rude and dismissive. In all my years of dealing with automotive shops, I have never encountered someone with such poor customer service. There's a lot of competition in this industry, and finding a trusted mechanic is important to me. When I find a good shop, I'm loyal for life and I recommend them to everyone I know. But this experience? Absolutely not. If this is how they treat someone who is willing to pay for their services, it speaks volumes about their overall character. I've worked in customer service my entire life, and I firmly believe it's not always what you say -- it's how you say it. His condescending attitude was completely unnecessary and honestly disgusting. If you don't want to deal with customers, then get out of the customer service field. Simple as that. Unfortunately, I won't ever consider coming back or recommending. Clearly he didn't value my business which is fine- I took it elsewhere.