We purchased at the home show and they were eager to sell the product but limited after market…read moresupport and no instruction on use with delivery. For an expensive toy I expected some post sales support such as initial help on setup, display instructions and chemical application. Product had initial problems with jets and display interface. Once service did come he was knowledgeable and very helpful. I would suggest a little more upfront work and customer hand holding.

From the initial pressure by the owner saying they'd add special add ons for free if I bought…read moreduring Stampede (you can't buy the tub without the add-ons!) to the breakdown of the plastic in the jets (They blame even ONE time a chemical might of been imbalanced) in just over 2 years to the FIRST pump replacement repair person indicating I overpaid by $3500 to SECOND service indicating that only my pump was leaking and everything else good to the state it's in today that the logic board and header also need to be replaced as it's not calling for heat...and they only send a bill and not even options to fix it. Don't buy a tub from them, and from their mouth is that all tubs won't last. $8,000 for less than 3 years of normal service. There's something sleazy about the hot tub industry as you can buy a $40 toaster and you get a manual in 3 different languages. I had to ask for one and they sent me a PDF to a tub that was called something else. Summary: High pressure lie tactics for you to buy, Overpriced, not prioritizing service in freezing weather (can't keep service techs??) and the knowledge from them that hot tubs are all the same and are built not to last, I'd suggest staying away from World of Spas and maybe not buying a hot tub at all. Unless you have a lot of throwaway money.

Phoned in with a question She answered it quickly and gave…read moreme a solution to try myself. Very helpful and courteous. If I do have a problem I cannot solve I will go there. Cheers Pam

After 5 years my spa blew a breaker Friday morning and is out of service. Adam came out that…read moreafternoon did his diagnostics and was confident it was pump #1. Check pump specs and by 6 pm that same evening new pump and my spa is back working. Big thanks Adam and crew.

This review is about their service department. We bought a hot tub in the spring, and had a red…read moreflashing light the other day. I called and they tried to help me troubleshoot it over the phone, but no luck. Alex then was able to schedule a service call in 3 days time. However he also said if they could squeeze us in after calls that same day, they'd come by. Two hours later someone was at my door, and within 30 minutes the hot tub was fixed! Was very happy with the service.

Highly recommend. Great service and their free classes to learn how to take care of your hot tub…read moreare awesome. Take a sample in and they will test it for feee and tell you exactly what chemicals you need to balance your spa. Exceptional!

GREAT SALES AND GREAT SERVICE. We bought our Arctic Spas hot tub from Trevor pre-COVID, and he…read moreprovided the education and help we needed to help us buy our hot tub. The team that installed the tub was careful getting it into our backyard, and did a great job of setup. Since then I've always been confident I could call or drop in and get any 'stupid' question answered quickly. Recently we had our first real problem with the tub. The team at Paradise Bay was friendly and helpful. Kirt led me through what to look for (just in case I could resolve the problem on my own). When I couldn't get the fix done, they scheduled Dave to come out, check it out and fix it for us. Dave was professional, quick, and thorough. A couple of hours of his work and our hot tub is up and running again. We HIGHLY recommend Paradise Bay.

We bought a hot tub and outdoor furniture two years ago and they have always been great to deal…read morewith and have provided excellent service.

I have been a member of Westside Rec Center for nearly 20 years. This is a well equipped , best…read moremanaged gym that ( SW ) Calgarians can be proud of. I spend 4 months every year in San Diego area and can confidently say that, in comparison, this is a better gym for its wider range of facilities and competitive annual fees for seniors. What makes it a pleasure to visit the gym are its friendly employees. I can cite Charrito, Witold and Alyza as representative employees that assist with smile.

VERY impressed with this rec center! I'm from NYC and this gym rivals most of the $150+ per month…read moregyms in the City. I paid 19 CAN for a day pass which included 1 CAN for a locker token bc I forgot my lock. The woman at the front desk was sweet & helpful. Very simple to register via QR code. The locker room was large, plenty of lockers, and clean. The gym floor was huge with multiple sections to work out, plenty of top quality workout & cardio machines, and a track that spans the entire perimeter. There's also plenty of stations for cleansing wipes for the machines. I spent 2.5hrs there and got a great workout! I HIGHLY recommend!

Very knowledgeable, always gives realistic and sound advice. Never gouges on prices, what he tells…read moreyou is what it will cost. Highly recommend to anyone who needs help with their pool or spa.

We started using John's services earlier this year. He did our pool opening, installed a new pump…read moreand pool closing. John is very thorough in his work and patient in answering questions. He responds very quickly via text to questions or service requests. We have been very pleased with his work. Reasonably priced as well, I highly recommend him.