Our trailer got a flat tire while we were out town in Buellton. We drove the trailer right in and…read morethey had us back on the road in a timely manner and were very friendly! Even gave our dog a treat! Thank you so much Olivera's!!

I cannot say enough positive things about this establishment and their staff. What a class act…read moregroup of people, truly. My story is long and rather unfortunate, but the team at Olivera's helped make a bad situation a little more tolerable. Let me explain. I was on a joy ride from San Diego, where I live, all the way up to San Francisco to visit a buddy of mine who I never got to see. I own a 2014 Mini Cooper S Convertible, and it was a beautiful day for a long drive up the coast with the top down. But while passing through the cute little city of Buellton, my car suffered a catastrophic engine failure. I initially thought the alternator died, but that wasn't the case. After inspection at Olivera's, it turned out to be much worse. They (correctly) determined the coolant was somehow pouring directly into the engine and mixing with the oil. The dipstick looked like it had been dipped into a milkshake. Not good. But the car is secondary to the *actual* service I received from the staff at Olivera's. Cars can be fixed. This review is about hospitality. That said, I would fully trust these guys with my car. They've been doing this for many years and clearly know what they're talking about. All car owners worry about being lied to by their mechanic. At Olivera's, I do not see that ever being the case. These are genuinely nice people, and trust goes a long way here. I arrived just shy of closing time on a Friday evening, around 4:40 p.m. Seeing me come off of a tow truck, they immediately broke the tension with, "So, how's YOUR day going?" It put a little smile on my face. I explained the situation and that I would likely be stuck in Buellton for the weekend while the car was repaired. They immediately offered suggestions on where to stay and where to eat. No pressure, no rushing since it was closing time, no macho car talk. They simply heard my story and felt my pain. Bob, one of their mechanics, even offered me a ride to the Motel 6 down the road. That was Green Flag #1. I chose it based on their recommendation. Yes, it's a simple motel, but for my needs it was spot-on. They placed me in the least expensive and most centrally located place in town, with restaurants, parks, and a grocery store nearby, and still only about half a mile from the shop. That ended up being a huge deal because I would ultimately be stuck in Buellton for an entire week. On Monday when they inspected the car, Emmet, the owner, invited me down to see the diagnosis in person. I could immediately see the concern in his eyes and from the mechanic working on the car. They knew the news was bad and delivered it with genuine empathy. They were incredibly gentle with me, which meant a lot. Over the following days I had several phone calls with them and made a few visits to the shop. Each time felt more like visiting family than dealing with a repair shop. Mark, who has been there for years, was always great to chat with. Matt, the future owner, was a really good guy. Chu (I believe that's his name) was always supportive. None of them felt like "staff." This clearly felt like a family operation. Emmet has been an unbelievable support through the entire experience. Even as we shook hands goodbye, he offered to keep my car safely parked in his lot while I figured out transportation back to San Diego. I am writing this review from San Diego while my car still sits in his lot in Buellton. It's unsettling being five hours away from a dead car, but I feel completely safe knowing that it's in their hands. Let this review serve as a huge thank you to Olivera's, Emmet, and the entire staff. Everyone there was exceptional. And from watching other customers come in, it is clear that this is how they treat all people. They treat people like people, not numbers. It truly feels like a family. If you are anywhere near Buellton, I would not take my car anywhere else. EASY 5 stars from me. Not even a question.

Matt diagnosed a very tricky repair on one of our delivery trucks and clearly explained our options…read morefor repair. We had to replace a costly brake controller unit, and he spent extra time finding one at a much more reasonable price compared to the Ford direct pricing. Felicity did a great job communicating and was very helpful in scheduling our repair around our operations schedule. I am very happy to have found a knowledgeable, dependable and caring mechanic to help us with our fleet needs. The fact that they have a mobile response as well as a shop that can accommodate larger trucks (F650) is a great local resource.

Matt got our Dodge Ram 3500 Cummins in and out in 2 days for a major repair. Something the…read moredealerships couldn't do for 2 months. This is definitely the place to take all of your gas and diesel truck repair needs. They are spot on.

i opt to retract my statements concerning this business in its entirety so i can be more…read moreresponsible and conservative . i know now more than ever it is not wise to spread to others what you may encounter from unpleasant people. i will be doing a full follow up review because the tow truck driver did damage my car . i use my car to take my kids to the doctor a lot. my son age ten is autistic and none verbal . my daughter is sixteen with spine cancer . i will leave that review about the situation as it unfolds. i may also do a tic tok to keep people aware.

Honest, helpful, and professional. My car broke down before Los Almos. Tow was there within an…read morehour. Grateful to get home.

Super easy to work with. Very fair price to tow to Ventura. Fast and prompt service. Very happy…read morewith them.

Love's got me out of a tough spot very quickly on a Sunday outside their usual service area. Our…read moredriver was excellent and very professional.

we are out of town and need some help before a long drive home and the front counter person was so…read morehelpful!! and then our service person was one of the nicest/most helpful person we have talked to in weeks. if we lived anywhere near here this garage would become our place for all work. so nice/so helpful-- I can go on and on

I brought my 30 year old sedan to Buellton Garage for a diagnostic inspection after the engine…read morenoise and vibrations had increased to unbearable levels. I was ready to let the car go after 3 decades of reliable use. After they (BG) diagnosed several issues, I approved repairs and parts replacement. MY CAR IS DRIVING AGAIN AS IF IT IS CLOSE TO BRAND NEW. My wife is astonished, so am I. 95% of the vibrations are gone. Big thank you to Brandon who coordinated the entire process and to technician Christian who did most of the repair work. Toby also provided detailed information of many of the car's issues. I particularly like that BG provides photo and video documentation with the initial diagnosis and after new parts are replaced. Excellent use of technology! Yes, I highly recommend Buellton Garage.

They are all Honest, Dependable. Very knowelgable about my Mercedes and Lincoln Vehiclesread more

Quick service and very fair price. Genuinely helpful people who got us back on the road with as…read morelittle fuss as possible.

Easily the best price in Buellton and even Lompoc. Came in at 5pm to order tires and they were…read moredelivered and installed the next morning. Highly recommended these guys if you want the best price and service

Refused to take a tire back. Paid 600 for a tire and drove 50 miles and would even give us a 200…read morecredit. It was the wrong tire and he was. Wry adamant about never returning or even a credit. Ugh.

Daniel is actually the best he came and Towed a car that has been repeatedly in my spot for weeks…read more He was on time and very quick and kind, thank you so much Daniel!! Give that man a raise!

Terrible customer service. I left two phone messages with her staff for Gloria to call me back in…read moreNovember 2025, to guide me as to what I needed to do to pick up my daughters wrecked car. Another driver crashed into her. My daughters car needed picking up, she is in Santa Barbara at school and I am in Orange County, California. Gloria never called me back to help guide me through the process of how I need to pick up the car, even though her staff said she would call me back. I had never had to deal with such a circumstance, uninsured, drunk driver hitting my daughter's car. Today I was hit with the $6,000 invoice for storage and towing , formwhich I called her and actually this time she did talk to me, I asked why she never called me back and now this $6,000 bill. She said, it isn't her problem, it is my problem, you should have known what you needed to do and then hung up on me. It's why i requested twice For her to call me to help me with the process back in November. Gloria, thank you for your understanding. Good job making easy money on this for yourself. Very very very poor customer experience and I guess that's how you make easy money. She said she sold the debt to a collections agency. Not her problem. I too am in business for myself, and you know what I do......I compromise with the innocent and let them know I will buy back some of that debt to make it easier for you. And thank them for letting me know the situation and most importantly for not calling the customer back. Got to take responsibility where responsibility is due Gloria. You are slimy

Great service, Omar arrived when expected (after hours)…read more Very courteous and friendly, same goes for Dispatch person. Ive always trusted City Motors for many years.

The AAA man was courteous, fast and took the trouble to explain i didn't need a new battery, but…read morelimited driving, due to covid, was my problem. He set me a task of starting it, driving it and it's great! Big thank you to Carlos!!