Great customer service and very thorough on their evaluation of the issue. Upfront and honest about…read moretheir policies and procedures. Quick turnaround.

I authorized what was presented to me as a "labor" charge for my vehicle, with the understanding…read morethat the issue would be addressed. After paying, no repairs were completed and the vehicle was returned in the same condition. The charge turned out to be for diagnostics only, but it was not clearly distinguished as such. Accurate labeling and clear communication are critical when customers are making decisions about vehicle repairs. I recommend confirming in writing exactly what services are included before approving any work.

Sheffield is both dependable and honest. Regardless of your level of knowledge of car repairs, they…read morewill give you exactly what you need and recommend if you involve another vendor if it's not something they can do for you. You can't beat that confidence in many places today but you can here!

The Team at Sheffield Automotive are Outstanding and their Service is Excellent. I highly…read morerecommend them for all of your automobile services and repairs. Charles K

my appointment was at 1 today and had to wait for them to check a/c. Now it's 2:35 they changed A/C…read morewithout my ok. Came out with bill for $275.00. We're never coming back here. Don recommend this place. Also the white lady was rude.

I took my car there to get an A/C check/diagnostic, which was by far the cheapest in the area…read more While I am glad I went there to get an estimate, they are overpriced for major work. They determined the issues centered around several issues related to the compressor and adjacent parts (receiver dryer and expansion valve). To fix it, they wanted to charge over 1300$ for parts and labor -- on an A/C compressor kit, labor, refrigerant, and recover/recharge. For parts, they wanted to charge $776 for the compressor kit. The exact same part (by item #) costs anywhere between 407$ and 573$ locally. For labor, the estimate was $348. For comparison, AAA estimates $191 (average) for labor in this area for the same fix. That rate equates to $125 - $160 per labor hour, depending on the estimated hours. I'm suspect that for normal oil changes and routine maintenance, they are probably good. But, I am glad I declined the major repairs.

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

The absolute best service shop of its type in the entire…read morevalley area! Repairs were accurate and fast. Don't be discouraged when you arrive and there are like 50 cars sitting in their yard and on the street. They're not all ahead of you!

The shop is nothing to look at but the work has always been solid and very reasonably pricedread more

1.5 stars! I have…read morebeen using Angel and his staff for over 6 months. They have provided services or repaired several of my vehicles. The customer service is average at best. There are several areas of improvement that should be addressed to maximize customer satisfactions to include of communication and accepting jobs while understaffed. The aforementioned has prevented the staff in providing a on time product which has greatly affected my professional business.

Omg Angel will not steer you wrong I saw him advertise on…read moreFb, I was leery because of self proclaimed mechanics. I met him for ac help. He was so kind, he explained everything in detail, told me what I needed. Fixed my ac. Then hubby messed up some wiring, this man Angel came to my house to fix it. Lol again our car died way up in auburn and he towed it and us home, had the car fixed in no time! Dependable, trustworthy and no BS!!!

30 June 2026, After an inspection by a certified ASE MIDAS mechanic, my rack and pinion assembly…read morewas installed incorrectly and will cost me over 5 thousand dollars to repair for what JP AUTOMOTIVE installed incorrectly. 1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the installation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for picking up my Honda Ridgeline 7 days after the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over 5 thousand dollars for future corrective repairs! Show less

Called in last minute on NYE, needing help with removing a socket that another shop got stuck on…read morethe lugs nuts of one of my wheels. Spoke to the brilliant Ms Tiffany who was very kind and willing to assist. I pulled up and Cody and Gabe, got the socket and lug nuts extracted with in 30 minutes with no BS, felt like a couple big bros helping me out. Decided to buy some new tires from them, Tiffany gave me an immediate quote, called in for the tires and they got me in and out. Shout to the gentleman with the glasses and anyone else on team that was part of the job. From what I experienced, the JP Auto Team really gives a damn about their customers and just cares about people general. Knowledgeable mechanics, Fair price and amazing hard working crew with the hospitality that really makes me love living in the South. If have car problems that can't solve this is where I will bring my business while I'm stationed here in GA.