The staff at ALL Walgreens continue to be inept! I have spent the last 90 minutes on hold with the…read more3 different Walgreens I have ATTEMPTED to speak with keep HANGING UP on me once I FINALLY make it through the stupid IVR phone system. The Clinton store is the only one that spoke to me, and they are out of stock of my rx, and referred me to the other 3 stores (Syracuse, Layton, and Roy). Of course you don't receive orders in the weekend. Duh. But my rx has been with the Clinton store for over a week! You ought to just close all of your stores, because they would be one Hell of a great place to open a REAL pharmacy that did not waste customers time, and got the customers their RX on time on things like Dexcom G6 sensors BEFORE they expire, like mine is doingbin 4 hours &.38 minutes. Even answering the phones instead of hanging up on customers would be a nice step toward customer service.

They are understaffed and hardly opened, they dont bill insurances correctly and are often too…read moreinept to accept anywrong doing, if they even know what is going on internally at that point. No Good Please take ur business elsewhere

I scheduled vaccines through the CVS app. I arrived for my appointment, they didn't know I was…read morecoming and didn't have the required vaccines. Said they would order them and call to confirm with me. After a week I went back to the store as a follow up. They still didn't have the vaccines, and acted offended that I was disappointed in their lack of communication. "We can't call everyone" was the comment from the pharmacist. It's now been over 2 weeks and they still don't have the vaccines, even though "they have ordered them everyday" I plan to find a different solution than CVS.

This is the worst pharmacy I've ever been apart of! I've moved around and used a lot of pharmacies,…read morenever have I seen such a poorly run pharmacy. You'll get a text notifying you that your prescription order has been placed but when you go to show up there will be countless reasons why they aren't able to fill it! Then when I express my confusion as to the text message I've received they have zero sympathy and provide no options. They almost seem annoyed that I'm confused. I am on medication where I experience withdrawals if I don't continuously take it. Their communication and customer service is horrendous. Zero sympathy that their text messages and store communication don't align. Multiple times I've showed up to pick up my prescription and they seem annoyed that I'm there when I've received a text stating my order was received. For your sake use another pharmacy!!

I've rarely received such poor service. If my insurance didn't require me to use CVS I would never…read morecome back to their pharmacy. I dropped off prescriptions and was told it would be an hour because they were short staffed. An hour later I went to pick them up and was told they would get started on them and it wouldn't take long because there would be two people working on it. If it had been the only time THIS WEEK I might write it off as bad timing, unfortunately it isn't the first time but it will be the last.

Very professional, friendly, know us by name, and accepts many insurances. Will call doctor office…read morefor you. Pretty good hours. 5$ Target coupon for every ten meds pickup have to signup but free. Shorter wait times than other pharmacies. If out of something usually get it next business day! Other big box pharmacies may be little cheaper but these guys and gals make you feel like family!

A while back I went to a different pharmacy for Paxlovid which is used to treat Covid. They were…read moreout! Went to CVS who saved the day! They filled my prescription which made me really happy because the drug must be started within 24 hours of the Covid being found. After that they reviewed with me the many vaccines they will vaccinate for. While in the store I was impressed by how they kept it so clean! The staff was extremely helpful and friendly! I would definitely give them a 5 star rating! Be sure and check them out!

This location has some of the nicest people working in the pharmacy area and I have had good…read moreencounters working with them, it is what keeps us coming back. The downfall to this store are that the staffing downright stinks. They are always understaffed and it shows in the long lines at the pharmacy counter to talk to the nice people. They also seem to have a lot of empty shelves and do not plan ahead well for the seasonal "rushes" on things like cold and flu medicine. We don't use this location for anything more than a traditional pharmacy so I cannot really talk about candy selection or milk prices. I just wish they would step up their game in staffing to make this a better shopping experience.

They are truly wonderful group of people ...thnku so very much for all the hard work and…read morebeing humanly personalble.

I had new tires put on my vehicle at this Clinton Walmart. When finish saw that they scratched the…read morehell out of my chrome wheels on every wheel. They filed a claim and denied it with picture evidence on each one. They sent a letter that said they made a decision and to call. I only found that out after waiting an hour on hold that it was denied when they had obvious pictures showing the damage. I took it to two other shops one a Lexus dealer and another I was getting tires on my jeep and both said it was a careless employee. Blows my mind. The employee that took the pictures for the claim was rubbing off the shavings that was left from them scraping them up. ‍

Went to deposit cash for my capital one account & the old lady w the red…read moreColor hair an accent was Rude and not helpful at all! She then called a manager over blonde w glasses who was helpful but not very pleasant! Don't go to this store

The pharmacist was kind and helpful. I went during a time when the store was not very busy, so the…read morewait was not too long for the prescriptions. Also got a couple of other things in the store and the cashier was friendly and helped me get signed up for the rewards program, which saved me a few dollars.

Not my pharmacy but came in to grab a prescription for my brother who had just had surgery. The…read morelady checking me out helped me find some other over the counter medications his nurse had suggested. She was very helpful and personable. I'd go here if I lived around here.

Seth went above and beyond to help me work with my primary and secondary insurances to cover a very…read moreexpensive inhaler. I went from spending 130-300$/month to a 0$ copay when the generic came on the market...other pharmacies couldn't get this done. I am so grateful! I've since switched all my family's prescriptions from Walmart Pharmacy to West Point Pharmacy. Seth knows how to treat the customer like gold and we are so grateful! After reading the prior reviews, it sounds like this is his standard practice. Pretty amazing in today's world. Thank you Seth!

As far as convenience, this place has it. Easy to get in and out of, basic staples that you might…read moreneed in the fridge or pantry, and the ability to create meals for most any occasion. The pharmacy has a drive-thru and the techs and Pharmacists are extremely nice as well. This location lacks in a few areas though. First, pricing. Maybe I'm deceiving myself but the prices seem higher than the big Wal Mart down the hill. Maybe they charge a little more for convenience? They also don't price match any longer at the neighborhood market which was nice when you saw something you liked on ad at another store. Selection is smaller (to be expected with the smaller footprint of the store) but sometimes this gets downright irritating. The worst part about this store is the out of stocks. Limited footprint is one thing, but what you DO have space for should be in stock. There are always empty shelves in this store and sometimes entire categories are just wiped out. There's nothing convenient about coming here if I can't get what I want or need and have to go to another store to get it anyway. If they could get in stock and stay in stock it would go a long way to improving their service.

Jordan is the best pharmacist I've ever dealt with. He goes above and beyond! Deserves a huge raise!read more