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Smith Sandra PHD

2.3 (3 reviews)

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11 years ago

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14 years ago

Dr. sandy works great w mother and daughters both adult and children. Sweet office.

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Optum

Optum

(40 reviews)

I have been going to this doctor's office for a while because my in-laws recommended this office…read more The doctors, physician's assistants and staff are good here. However, as of the late, my main frustration is their prescription refill process. It seems like when you call the office you do not reach anyone directly - I think it's a call center. I tried to refill my prescription but when it went to the pharmacy it was declined by the doctor. Thus, began a continuous loop of me calling the office, regurgitating the same information call after call to various call receivers, and never getting a call back from the doctor/office. This is really hard on people when they rely on certain medication for assistance.

I've been coming here for over a decade. This place is not reliable anymore. All the good…read morephysicians left like Dr. Agatep or Dr. Bland (I think Dr. Kimbal is still there and he was always pretty good) however no more urgent care, fine. How do they not have time to see a patient who walks in at 8-am. The second of only 2-people. The front desk certainty won't ask to fit you in for any cancellations like they used to and they tell you the soonest they can see you is 3 days later. Taking the urgent care away feels like a disservice and you can feel that some of these people couldn't care less or show any initiative. Oh and good luck renewing a prescription, they'll forget and drop the ball over and over again. Had to set an appointment with a practitioner and pay a $25 co-pay just to renew my prescription because no one at the front desk could facilitate a simple request. I was told numerous times that it would be taken care of. Yea right.

Smith Sandra PHD - physicians - Updated May 2026

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