I have been going to this doctor's office for a while because my in-laws recommended this office…read more The doctors, physician's assistants and staff are good here. However, as of the late, my main frustration is their prescription refill process. It seems like when you call the office you do not reach anyone directly - I think it's a call center. I tried to refill my prescription but when it went to the pharmacy it was declined by the doctor. Thus, began a continuous loop of me calling the office, regurgitating the same information call after call to various call receivers, and never getting a call back from the doctor/office. This is really hard on people when they rely on certain medication for assistance.

I've been coming here for over a decade. This place is not reliable anymore. All the good…read morephysicians left like Dr. Agatep or Dr. Bland (I think Dr. Kimbal is still there and he was always pretty good) however no more urgent care, fine. How do they not have time to see a patient who walks in at 8-am. The second of only 2-people. The front desk certainty won't ask to fit you in for any cancellations like they used to and they tell you the soonest they can see you is 3 days later. Taking the urgent care away feels like a disservice and you can feel that some of these people couldn't care less or show any initiative. Oh and good luck renewing a prescription, they'll forget and drop the ball over and over again. Had to set an appointment with a practitioner and pay a $25 co-pay just to renew my prescription because no one at the front desk could facilitate a simple request. I was told numerous times that it would be taken care of. Yea right.

I've been going to this medical group for six months and have had ongoing issues with…read moreprofessionalism and communication. I've never been able to see my doctor and am instead directed to nurses who don't seem knowledgeable about my care. On top of that, staff can be rude and rarely follow up with test results. It does not feel like this office prioritizes its patients.

I've been a patient for several years. The care and professionalism of the physicians is great…read more However, they allow their business to be handled by a receptionist desk which undermines the success of the group. I won't be going back until they have improve their patient interface when making appointments, calling, etc

Like others, Im surprised the negative reviews. This was the best experience I have had at the…read moredoctors office in a long time- it reminded me of how a visit to your primary care doctor use to be before corporations took it over. The receptions Synesha was so lovely, kind and greeted with such enthusiasm. The office is clean, not crowded and spacious, and there was little to no wait to see the doctor. I saw Dr.Lee who took her time to hear my concerns , and took interest in my over all well being. I never felt rushed, dismissed or like just "another number in a time slot" Can't recommend the place enough!

Dani in the lab is sensational. The reviews were right about her! She is so gentle and great at her…read morework! She is the highlight for me. The entire office is clean and tidy. I love how there are air purifiers in every room. It feels safe and hygienic. The lab is onsite and everything is seamless and easy. Love that they can keep my payment on file too for copay's. Overall just one of my favorite experiences and will certainly keep them as my primary care provider. Parking is easy and free for the first 90 mins. Also the front desk girl is great and so helpful!

Dr. Sotelo was my primary doctor from around age 4 until 40. The only reason I don't see him…read moreanymore is that I moved out of California. He and his nurse Wynonna were truly awesome people and I'm sure they still are. I miss having that continuity of care but I'm grateful I got to know them over so many years.

Excellent Doctor and Staff! Professional, experienced,…read morefriendly. Dr. Sotelo knows the best in the area if you need to be referred to a specialist.

Very pleasant experience at Dr Steve's office they are efficient and friendly easy to communicate…read morewith Very clear in there communication

Jennifer the NP, was so kind and knew what she was talking about. She was knew what she was talking…read moreabout, she was empathetic and patient. I really appreciated a friendly NP. Dr. Reynolds is great too!

Dr Gale is the most wonderful kind Hearted doctor I've met. She has always helped me right away and…read moretaken calls last minute to zoom me or get me in the same day appointments. She has helped me when I didn't even know I had anything wrong. She was able to spot things by her sense. I've read the couple poor comments. Those are all misleading comments. I've been coming here for the last 5 years now and it has been the best doctor I've ever been to. She's great with her front desk staff. Her staff is the sweetest and very nice to talk too. I have never once heard her raise her voice to her once. And I believe she's been working for Dr. Gale for over 10years now. Don't believe what everyone says here. I can assure you she is the best to go to. Or I wouldn't still be going here after 5 years.

Horrible experience. And I'm an easy-going guy. It was just a phone call but can't imagine how…read moresemi-retired Dr Lawrence would treat patients in person is she was that rude on the phone. Check her out. Yelp has many negative reviews about this doctor. Thers's many options in Seal Beach/Los Alamitos for a dematologist. Don't settle.

I was seen today to have labs drawn. Yolanda Riviera drew my blood. She was professional, friendly,…read moregentle and precise. I am not a fan of having my blood drawn but Yolanda had a calming demeanor. I will come here from now on for labs. Thank you Yolanda :)

Went to sign up as a new patient. The facility is one year…read moreold and has a very convenient parking lot at the rear where the entrance is located. Staff is very friendly and efficient. Dr. Zeleznik was great and took time to review my health history.

Being from Canada and having been in this country for 23 years now. I am extremely grateful to have…read morefound Dr. Samawi!! I've had several doctors in the past and after meeting Dr. Samawi, I never went anywhere else. His approach to his patients is caring and he doesn't ever make you feel like you're just a number in his office. I've been seeing him for years now and so happy with his continued care. As a Patient Care Advocate of 4 years in healthcare. I needed to come on yelp to post a review for him because I truly believe everyone deserves the care he gives. Highly recommend him! I can promise you, you'll be in great care with this doctor. Thank you, Dr. Samawi for years of great care. Your work and staff members don't go unseen.

this man has been my doctor for years. He has saved my life and been nothing but a blessing. The…read morestaff is friendly not like family. They are family. This will be my doctor until the day. I die. Great care love real insight for real help. Highly recommend appointments are great very flexible. A doctor that listens to you and understands what you need to live. A better quality of life is such a blessing.

I have been going to Jennifer for almost two years now and I will never leave her. She is the…read morebest. She listens and really cares about her patients. She is attentive and gives you all options, never makes you feel uncomfortable when asking questions. Office staff are just as pleasant. You will not find this level of care from anyone else!

I have been a patient at Naples Medical Group for many years. The care that I have received has…read morebeen great. I am so glad that Jennifer joined this office. She is attentive, and caring. The staff and office are very welcoming. I couldn't ask for a better office to take care of myself and my family.