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    Smith Mountain Cemetery

    2.0 (3 reviews)

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    4 years ago

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    Salser & Dillard Funeral Chapel - Entrance

    Salser & Dillard Funeral Chapel

    (22 reviews)

    First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

    May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.

    Sterling & Smith Funeral Directors - Staff & Cars

    Sterling & Smith Funeral Directors

    (13 reviews)

    My brother passed away a few months back in the custody of cdcr. The first funeral home assigned to…read moreget my brother's body was an absolute nightmare. They spoke horribly of him due to his stature and size. They told me inmates families don't come for them and I should let the state handle it. The cherry on top was the funeral director telling me if I didn't like it to find a funeral home. So I did. My first interaction with Tony was full of sympathy. I explained my brother was a large man, we often called him a titan. I explained the first home said they couldn't pick up his body because he was too large. Tony assured me it would not be a problem. I watched Tony's associates take my brother out of a trailer in the back of the hospital with so much respect and care. They extubated him and cleaned him up so we could see him before they drove him to the funeral home in Fresno. Tony dressed my brother, and sent me pics because my mom was too ill to travel. Roxy was amazing and handled all the paperwork and kept in constant contact to let me know how things were going. My partner and I went back, 2 weeks after his death to cremate him. They let me have as much time as I needed to say goodbye one last time. I watched him go in the crematorium. My brother shouldn't be dead, but they made the process a little more bearable for a little sis who had to handle it all basically by herself. Thank you from the bottom of my heart for everything.

    I had to last minute cancel a service at this establishment. The smell was so bad there was no way…read morewe could have invited fam and friends to go to the service there! They told me they were remodeling and the smell was from mold. It would be gone b4 the service for our beloved Gary. We had to go down there several getting paperwork right for victim assistance program. React time I went to visit the funeral home it as worse and worse. I mean I've worked at trauma hospitals and I've smelled death before and the smell was definitely that of decaying humans. There is like 4 different funeral Homes run out of this place. When we did a family visitation our loved one's body was in bad shape. When I felt around him I realized that there he had ice packed all around him and his body was decaying. Also I was unhappy about all the thinking I had to do as far as the package. Nothing was explained about prayer cards, guest book , and when I remembered not talking about these little but important things the owner or supervisor never explained any of this to us so when I remembered it was a scramble nearing the big day to pick out these items and the obituary and they got the flower order all wrong as well. What a bad experience at a very difficult time when we counted in the professionals to help us make sure all the little items that we needed were included I wasn't concerned so uuuuy

    Angels Cremation Service

    Angels Cremation Service

    (14 reviews)

    After months of avoiding making calls regarding cremation for one of my twins that will be…read morestillborn at delivery, I reached out to Angels Cremation. I had the delight of speaking with Elver. Elver and I discussed my current situation. Before even continuing the conversation, Elver was extremely empathetic and compassionate which is truly a blessing as a loss parent with disenfranchised grief. He asked a few preliminary questions regarding when my Baby A had passed in utero, where I was delivering at, etc. Before I could elaborate on what I wanted, Elver explained the cost was basically the fees for the county permit and a death certificate should I choose to want one. Additionally, he gave me a brief run down as to the process which basically entails letting the hospital know who would be handling the cremation and when we would like them to pick him up and they would handle the rest. I have a friend handling all this for me upon delivery and I was able to easily relay this information to her. I am so glad Angel's is the first place I reached out to and I feel so at ease after speaking with Elver.

    I rarely leave reviews, but I feel obligated to share my experience so others are aware…read more I was contacted on Tuesday and told my father's remains would be ready for pickup at the Sanger office on Wednesday between 11am-2pm. I arranged transportation and made the nearly hour-long drive, only to be told upon arrival that my father was not there and that I was not even on the schedule. The staff member present was kind and apologetic, and after attempting multiple calls to the main office with no answer, I was assured my father's remains would be delivered to my home the following day. It has now been over 24 hours since that promise, and I have received no communication, no update, and no explanation as to where my father is. Losing a parent is already incredibly difficult. Not knowing where their remains are--and being met with silence from the very people entrusted with their care--is deeply distressing and unacceptable. I am sharing this not out of anger, but out of concern for others who may trust this service during one of the most vulnerable times in their lives. At minimum, families deserve clear communication, accountability, and basic follow-through. I sincerely hope this situation is resolved quickly and that no other family has to experience this level of uncertainty.

    Rico’s Memorial Stones - Rico's Memorial Stones 
559-251-1277

    Rico’s Memorial Stones

    (30 reviews)

    * Paid in full for a headstone bench in September 2023. *…read moreFinal artwork approval was given on August 27, 2024, despite prior delays. * Given an estimated completion date of December 2024, but no updates were provided. * Every response from the company has only come after we initiated contact. * No response at all to recent inquiries requesting an update or resolution. * This delay has caused significant emotional distress as we have been unable to honor our parents' graveside for over a year.

    After a year of my Sister in Laws passing, I finally was able to get the process of her stone…read morestarted in March 2025. I went to the Sanger location and met with David. I explained to David what I was looking for and when I needed it completed by. David jumped right on it and quoted me a very reasonable price. I paid it off on the spot. David from the beginning set the expectation as to when we should expect it completed and installed. Being that the stone was being made in another country and had to be shipped, I knew that there could possibly be a delay. After paying it off, our next appointment was to figure out what we wanted engraved on her stone. David was aware that she had (4) children (3 alive and 1 deceased ) He knew I wanted this stone to be very special for her children. He met with her (3) kids, myself and my daughter. He was so compassionate toward her kids while gathering info. He helped them design her stone and made sure it was so special and meaningful. Throughout the months of waiting David, made sure we were kept inform of the process and delivery period. David knew that our completion and installation date was November 8, 2025 (2 years of my SIL passing). On October 31, 2025 I received a call from David that the stone had arrived and it was completed. He sent me a photo for approval. I approved it and he immediately contacted the cemetery to have the stone installed. On 11-3-25 David called me to tell me the stone would be installed the next day 11-4-25. I cannot tell you how thankful my family and I are with Davis of Ricos' Memorial Stone. They totally exceeded our expectations and I will always refer them to family and friends. The message from each of her children breaks my heart. She will live forever in our hearts. Thank you so much David for your time, effort and most importantly your compassion.

    Smith Mountain Cemetery - funeralservices - Updated May 2026

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