After months of avoiding making calls regarding cremation for one of my twins that will be…read morestillborn at delivery, I reached out to Angels Cremation. I had the delight of speaking with Elver. Elver and I discussed my current situation. Before even continuing the conversation, Elver was extremely empathetic and compassionate which is truly a blessing as a loss parent with disenfranchised grief. He asked a few preliminary questions regarding when my Baby A had passed in utero, where I was delivering at, etc. Before I could elaborate on what I wanted, Elver explained the cost was basically the fees for the county permit and a death certificate should I choose to want one. Additionally, he gave me a brief run down as to the process which basically entails letting the hospital know who would be handling the cremation and when we would like them to pick him up and they would handle the rest. I have a friend handling all this for me upon delivery and I was able to easily relay this information to her. I am so glad Angel's is the first place I reached out to and I feel so at ease after speaking with Elver.

I rarely leave reviews, but I feel obligated to share my experience so others are aware…read more I was contacted on Tuesday and told my father's remains would be ready for pickup at the Sanger office on Wednesday between 11am-2pm. I arranged transportation and made the nearly hour-long drive, only to be told upon arrival that my father was not there and that I was not even on the schedule. The staff member present was kind and apologetic, and after attempting multiple calls to the main office with no answer, I was assured my father's remains would be delivered to my home the following day. It has now been over 24 hours since that promise, and I have received no communication, no update, and no explanation as to where my father is. Losing a parent is already incredibly difficult. Not knowing where their remains are--and being met with silence from the very people entrusted with their care--is deeply distressing and unacceptable. I am sharing this not out of anger, but out of concern for others who may trust this service during one of the most vulnerable times in their lives. At minimum, families deserve clear communication, accountability, and basic follow-through. I sincerely hope this situation is resolved quickly and that no other family has to experience this level of uncertainty.

Do not recommend even after giving them two chances. If you don't pay up and sign up for them to…read moredo the services and upgrade for their urns etc for sale, forget ever receiving your family member's remains in less than 3 months. First my mother died in September 2023 at AV Hospital, so signed death certificate form from physician. I had to call repeatedly to learn what had happened after Don so kindly and fake concernedly promised her remains return within a few weeks. No on returned my phone calls. They excused it to having my wrong phone number. Interestingly to have such a mistake when you have to complete most forms on line directly and he could use the correct number to try and upsale additional items for increased cost... Second try was from unexpected death of father , at home in a quick hospice placement in July 2024. Due to the hospice physician's errors in death report LA County was required to complete an autopsy which required medical records. However, Don and his group never got back to me about problem and it took almost 3 months to get the Coroner the hospital records and treatments. Then within a week of me getting them and speaking directly with the Coroner he was cremated. However, again had to call repeatedly to inquire as to when his remains were available. Again no consistent return of phone calls. Don and his daughter could never remember my father's or my name and had to look for records, so not too concerned and obviously have problems with many many clients. Save your family more heartache and frustration and go with another group , as it will be more timely and not cost anymore either. If I could give a negative rating I would.

They definitely take advantage on charges, way more than posted costs on everything. Not trustworthyread more

Thank you, Jack Harding…read more I want to say thank you for everything you did, the process was surprisingly easy, especially this being my first time experiencing death. I like that everything was done via computer, and if there was any questions he was really good at responding back to your phone calls. As I watched my father take his last breath this year and I have not been the same since. I was the only one with him until he took his last breath. I kept telling him it was okay to go. I miss him every day but I know he'll finally see fluffy again. I'm lonely without him but I know that he is not in pain anymore. Once again, if your looking for great customer service, affordable prices, also before they start the cremation and you'll like to pay your respects one more time, they can arrange a viewing, for a small fee, it's worth it that way there's no unfinished business, on either side. He answered all my questions and guided me to next steps working with the cemetery. I can confidently recommend Alpine Online Cremation.

The staff was very kind and considerate during this rough time dealing with my father's death…read more Their services were well done and we're completed rather quickly. They helped me understand things that I needed to sign documents they needed, and also how to start the process with the corners office. They were knowledgeable and professional. Thank you for helping me.

They were kind, compassionate, efficient, and reasonable. I whole heartedly recommend working with…read morethem if you need cremation.

My father died suddenly last week. Barbara helped us through the process and paperwork without any…read morepressure. She patiently answered questions and gave us clear and compassionate answers. We felt lost from the unexpected death, but Barbara made it easy and comforting for us in a tough situation.

Mathew is an excellent associate. Very knowledgeable about his job and professional. He took care…read moreof everything concerning my Uncle. He was very polite and caring in our conversations. Keep up the good work and keep him on the payroll. Thank you Allen Mortuary

They were very compassionate and walked us through everything that needed to be handled during this…read morehard time.

Adrian Vega enough for the care and service you provided during such a difficult time for our…read morefamily. Your support for my sister and her child will never be forgotten. We recognize that your services came at a cost, and we deeply appreciate the care and professionalism you offered. Thank you from the bottom of our hearts, Adrian."

Kevin lara was very professional and great help throughout the whole process. Definitely recommend…read more The service/services provided deserve well over 5 stars!!

Very good service in a very difficult time. The price was reasonable based on the service provided…read moreand the entire Santa Cruz office was of great assistance through, again, a very trying time. I have seen a lot of complaints about cremation service providers lately and I cannot figure out why? They are simply attempting to provide a valued and dignified capability to those in need, again at a difficult time. Would definitely recommend Trident Society for this sort of service, even though it's a very depressing and very sad time.

Christie Wilde was especially helpful at this difficult time. She and the other people I spoke with…read morewere very helpful and explained everything in detail. My questions were answered in a timely manner and they were very sympathetic. I am so grateful to my father for making his arrangements with the Neptune and Trident society.

Making funeral arrangements for a loved one is never an easy process. I was calling different…read morefuneral homes in the Fresno area on December 21,2018 to prepare for my grandfathers passing. On December 22nd my grandfather unfortunately passed away. I mistakenly made arrangements with another funeral home in Fresno. The other funeral home was unresponsive and never picked up my grandfather's deceased body or contacted me as to why. At 7pm on Saturday I contacted Abbey Funeral & Cremation Services. I spoke with a representative who was extremely helpful and assured me that my grandfather would be picked up within 30 - 45 minutes. I informed the representative whom I had spoken with the day before (Barbara). As soon as Abbey Funeral & Cremation Services spoke with the hospice nurse and confirmed all arrangements I received a call from Barbara. I am beyond thankful for Abbey Funeral & Cremation Service in Fresno as Barbara has been extremely helpful with this entire process. She is amazingly helpful and truly appreciate her kindness and responsiveness during the holidays. My grandfather made it home to Morelia Michoacán Mexico. My family and I truly thank you for all your assistance through this process.

First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.